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mikebrown Posted:
Hello, I think
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they can surely
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Haniltery Posted:
For wipe call
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of the offline, in
gengral , it
usually apply to
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diana87 Posted:
You have to use
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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
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Trafford Posted:
Seems like a
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rely exclusively
on a Vonage system
for our
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diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
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jeddaisg Posted:
Hi all We have
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Av8rix Posted:
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I google “Vonage
MAC address
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Im trying to add
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Symes
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Posts: 20

PostPosted: Fri Jul 29, 2005 4:57 am    Post subject: Belkin F5D7632 with Linksys RT31P2 - no phone access at all Reply with quote Back to top

Hello - new member looking for some help. Recently signed up for Vonage and got the Linksys router/adaptor. However, cannot get the phone line to work - have the Linksys set up behind the Belkin wireless router/modem - can connect to linksys device to configure and through it to internet - but no phone signal at all - no phone light on linksys and no dial tone. Have spent hours on phone with polite but ultimately useless tech support (Vonage, Belkin and ISP) - they have suggested numerous solutions from having the ISP (Bulldog) disable DHCP to simply buying a new DSL modem without router capability as they say that that is not compatible with the Linksys. Belkin insist it should work, Bulldog say 'What's this internet thingy then?' (OK sorry but am becoming exaperated) The physical configuration is Ethernet cable to internet port on Linksys and Ethernet port on Belkin and then from E'net port on linksys to PC. Have also opened all the recommended ports on the Belkin for voice access, placed in DMZ and completely disabled the Belkin's firewall - all to no avail. I'm no expert but none of this makes sense to me and am wondering if the Linksys is just faulty - any suggestions before i ship it all back to them? Thanks.
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taylor2767
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PostPosted: Fri Jul 29, 2005 7:14 am    Post subject: Reply with quote Back to top

i have a Belkin 54G router but I have this router behind the phone router and it's worked perfectly for 3 months. I have the ethernet from the modem >>>>to RT Lan/Wan and >>>>>erthernet from one port on the RT >>>>>to Lan/Wan on the Belkin. See if this works.
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arcking
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PostPosted: Fri Jul 29, 2005 9:40 am    Post subject: Reply with quote Back to top

Try putting the Linksys directly behind the modem before you send it back.

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005
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Symes
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PostPosted: Fri Jul 29, 2005 10:13 am    Post subject: Reply with quote Back to top

arcking wrote:
Try putting the Linksys directly behind the modem before you send it back.


Thanks - I think I have tried that but could you explain a little more precisely, i.e. in terms of connections, what you mean in case my technical expertise or lack thereof is letting me down. Many thanks.
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arcking
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PostPosted: Fri Jul 29, 2005 12:39 pm    Post subject: Reply with quote Back to top

I missed the part about the combination router/modem. You seem to have have set up everything properly.

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
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mundy5
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PostPosted: Sun Jul 31, 2005 10:37 am    Post subject: Reply with quote Back to top

Symes,

What arcking and taylor are talking about is to place things in the following order (they are assuming that your modem and wireless router are two separate pieces of equipment):

internet -> modem -> rt31p2 -> wireless modem.

The only problem with their setup is that your belkin f5d7632 is a combination wireless router and modem so you cannot separate the belkin in any way.

your only choice is to configure it the way it is done in your system i.e.

internet -> belkin f5d7632 -> rt31p2.

Now the problem is in the configuration of the rt31p2.

You will need to connect from the belkin f5d7632 port 1 to the "internet" port of the rt31p2. You cannot connect it to the ethernet port 1 of the rt31p2 because the phone adapter requires a connection to the "internet" port otherwise known as the WAN port.

But you will want to disable DHCP on the rt31p2. You also will want to enable remote administration usually port 8080 so that you can access the rt31p2 from any computer by typing in the following url http:\\192.168.15.1:8080 and you should be able to access it. You also will probably want to disable QoS since it is sitting behind another router.

Let me know if you can configure these things (DHCP & Remote Administration) on the rt31p2 without further details. They are in the user's guide. Otherwise, I'd be glad to walk you through them.

In order to make these changes initially, you will want to connect a computer directly to ethernet port 1 on your rt31p2 and do not connect the rt31p2 to your Belkin so that it's an isolated system, just the computer and the rt31p2.

After you finished configurating the rt31p2, then you power off everything. Then connect all three, belkin, rt31p2, and your computer.

Then turn Belkin on first and make sure it has a connection with the internet. Then turn on the rt31p2 and wait until phone 1 light is solid. Then turn on the computer at the very end.

Hopet his helps, mundy5

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Symes
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PostPosted: Mon Aug 01, 2005 6:14 am    Post subject: Reply with quote Back to top

Mundy5 - Thanks for trying but the linksys rt31p2 will not connect to the internet with DHCP disabled so didn't get very far with that. Thanks anyway.
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mundy5
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PostPosted: Mon Aug 01, 2005 8:53 am    Post subject: Reply with quote Back to top

Symes,

out of curiosity, is DHCP enabled on your Belkin router?

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Symes
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PostPosted: Mon Aug 01, 2005 9:00 am    Post subject: Reply with quote Back to top

mundy5 wrote:
Symes,

out of curiosity, is DHCP enabled on your Belkin router?


Yes it is - again, if i disable that then cannot get an internet connection! Have tried so many possible configurations!!
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mundy5
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PostPosted: Mon Aug 01, 2005 9:05 am    Post subject: Reply with quote Back to top

Symes,

I just read in another post that when you use the "internet" port on the rt31p2, you will need to enable DHCP. Sorry for that misinformation.

But even with DHCP, the phone still does not function?

Also, one of the posts said that the reason why his didn't work was because he didn't power cycled down everything in the proper sequence after he finished connecting everything.

From what I can see, your Belkin is causing a lot of issues. If this Belkin is issued by your ISP, would be possible to get a unit that is not a combination router/modem? That way you can eliminate any of the issues.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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