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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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fotochik
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PostPosted: Thu Jul 28, 2005 3:47 pm    Post subject: callers hear delay before voicemail starts Reply with quote Back to top

so ... i really like Vonage, however, callers hear a long delay before my voicemail message starts. i'm concerned that folks are hanging up before they hear my outgoing message ... anyone else experience this?
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RikMar67
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PostPosted: Thu Jul 28, 2005 3:54 pm    Post subject: Reply with quote Back to top

Yep, this is happening to people calling me as well. I think it started happening a few days ago as someone told me that it wasn't picking up at all. They probably just didn't wait long enough.

Furhermore, when I try to access my voicemail it is acting very strange. First of all when I dial *123 from my phone it takes about 10-15 seconds before prompting me for my password. After entering my password another long pause before giving me the voicemail menu prompts. So it appears that the whole voicemail process is having problems with delays.

Not only that, but sometimes it tells me there are no messages when I know that there are. My message waiting light blinks, I access my voicemail, and it says there are no messages. If no messages why is my message waiting light blinking. Then I go onto my account on the website and do in fact see a new message.

So, something screwy is happening with voicemail and I'm sure we can expect Vonage to have this cleared up in no time at all, about as long as it takes to reach technical support.
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arcking
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PostPosted: Thu Jul 28, 2005 8:21 pm    Post subject: Reply with quote Back to top

Quote:
Not only that, but sometimes it tells me there are no messages when I know that there are. My message waiting light blinks, I access my voicemail, and it says there are no messages. If no messages why is my message waiting light blinking. Then I go onto my account on the website and do in fact see a new message.

Same thing happened to me 2 days ago - I just now can access it through the phone.

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Laureltn
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Jul 28, 2005 10:45 pm    Post subject: Reply with quote Back to top

Just wanting to link this to the "voice mail doesn't work" thread. Seems a lot of us are having it go on in the last few days. I've got a ticket started with support and they say they're aware...

L
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LC
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Joined: Dec 22, 2004
Posts: 76

PostPosted: Fri Jul 29, 2005 12:34 am    Post subject: Reply with quote Back to top

it is a known issue. should be resolved within the next day or 2.
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bpahrens
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PostPosted: Wed Aug 17, 2005 12:30 pm    Post subject: Voicemail delay still not fixed!!! Reply with quote Back to top

It has been over half a month now and the delay before going to voicemail still exists. Spoke with customer support on 8/16/05 and they are aware with no ETA on when this will be fixed. As far as I am concerned I have no voicemail at this point because most people just hang up when they just hear silence after the ringing. I guess I will have to break out an answering machine if I want to get messages.....bummer!
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Laureltn
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PostPosted: Wed Aug 17, 2005 8:39 pm    Post subject: Reply with quote Back to top

wow, sorry to hear that. Mine was fixed like the next day, I think? I've had Vonage sinc 10/03 and that was the first problem I've had with voicemail and it was very short-lived. Hopefully yours will be resolved soon as well?

laurel
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