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Ikeman Posted:
I did this last
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On Feb 09, 2012 at 17:25:55
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I contacted Vonage
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On Feb 09, 2012 at 10:35:05
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I was having
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On Feb 03, 2012 at 10:27:48
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On Feb 02, 2012 at 08:39:05
salytwo Posted:
Hello, I started
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I need to connect
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how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30
Stevebo Posted:
My Comcast
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On Jan 31, 2012 at 20:55:18

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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » VoIP Feature Wish List
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chitownjts
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Joined: Jul 18, 2005
Posts: 3
PostPosted: Tue Jul 26, 2005 3:53 pm    Post subject: Help Desk Tickets Reply with quote Back to top
I would like to see a section on the dashboard where we can view our current support tickets to Vonage. Knowing the status of them would be a nice feature.

Let's just say that my occasions with Tech support have been rough.

Smile
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ddanz
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Joined: Oct 14, 2005
Posts: 12
PostPosted: Fri Oct 14, 2005 7:43 pm    Post subject: Help Desk Tickets Reply with quote Back to top
Amen.

Just knowing that an e-mail made it thru would be a step in the right direction.

After waiting for a week for a response to a problem reported by my wife, I called and found that they had no record of it.

Having it appear on the dashboard would be good customer service.
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT
PostPosted: Tue Oct 18, 2005 11:52 am    Post subject: Reply with quote Back to top
You can also try sending emails to dslreports@vonage.com
That usually gets a response within 24 hrs.

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