Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
jonathan87
New Forum Member
New Forum Member


Joined: Jul 23, 2005
Posts: 6

PostPosted: Sun Jul 24, 2005 6:01 pm    Post subject: using rt31p2 as second router Reply with quote Back to top

I have the set up as follows:
Motorola SB5100--> D-Link DI-604 --> Linksys RT31P2
I was searching on the forums about how to have 2 routers set up and I read the advice from someone I think named 'paul'. The reason I have to do this is because the linksys as the main router cannot hold my internet connection without simply crapping out and losing every connection after about a minute. The way it is hooked up now seems to work but the "Phone1" LED is not illuminated. I was wondering if this would cause any problems with outgoing/incoming calls and if so what to do about it. I also disabled the DHCP and all the other things recommended to be disabled on the Linksys. I know this set up is somewhat bootleg but I was wondering if anyone had a suggestion to a better way I could set everything up. I would 'like' to have only the linksys hooked up (it has firmware 1.28.00 which from what I read is very faulty?) but I get too many problems ie: internet cutting out and dropping connections, and phone calls being dropped or being turned into 1way only. I called Vonage CS last night and asked them to update my firmware but it did'nt help any. I am a new customer (this is my .. 2nd day or so) and just want to fix all the problems with Vonage before I start giving people my new homephone #. Thanks alot for your help if you can - Jonathan


EDIT -- the way i have it hooked up my phone doesnt work...
i have port 4 on my di604 hooked up to lan port #1 on the linksys and the phone now doesnt work yet when I had port4 hooked to wan port on linksys phone worked but from what i read it was better to use it the way i have it now, ahh please help
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Sun Jul 24, 2005 6:16 pm    Post subject: Reply with quote Back to top

When you put the RT31P2 as the second router, then it's not able to do QoS, which keeps your computer uploads from clobbering your voice uploads. Also, some people have been talking a lot recently about their calls getting dropped after 16 minutes with Vonage sitting behind another router.

So, it would be in your best interest to try to get the RT31P2 connected first after the cable modem. Have you tried a hard-reset yet?:

- unplug RT31P2
- hold down the reset button
- plug it in
- wait 20 seconds
- release reset button

Edit: to respond to your edit:
Whatever you do, you have to connect through the RT31P2's WAN port. The phone service doesn't function through the LAN ports.
View user's profile Send private message AIM Address
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Sun Jul 24, 2005 6:24 pm    Post subject: Reply with quote Back to top

I should clarify that the ideal way to hook everything up is like this:

The network port on the SB5100 connects to the RT31P2's WAN port.
Any computers connect to the RT31P2's LAN ports.

The DI-604 shouldn't need to be connected at all.
View user's profile Send private message AIM Address
jonathan87
New Forum Member
New Forum Member


Joined: Jul 23, 2005
Posts: 6

PostPosted: Sun Jul 24, 2005 7:52 pm    Post subject: Reply with quote Back to top

Well the problem is if I have the RT31P2 connected alone then it drops my internet connection about every 30 seconds to one minute thus rendering it completly worhtless. From what it sounded like I needed new firmware so I called Vonage and had them update it and I still have the same problem.

So I really don't know what to do, I guess I could try:
SB5100-->D-Link (port#4)-->RT31P2(WAN) but when I do this the phone light doesn't come so I thought it was having problems.
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Sun Jul 24, 2005 8:01 pm    Post subject: Reply with quote Back to top

Have you tried the hard reset yet? If it's working intermittently after a hard reset, with its WAN port connected directly to the cable modem, then you might have a faulty router. Vonage will usually ship a replacement if they're convinced that it's broken.
View user's profile Send private message AIM Address
jonathan87
New Forum Member
New Forum Member


Joined: Jul 23, 2005
Posts: 6

PostPosted: Sun Jul 24, 2005 8:19 pm    Post subject: Reply with quote Back to top

Alright I just tried that I'll get back to you and tell you how it goes.




EDIT-

Well it worked for the first 5 minutes; I managed to stay on AOL Instant Messenger for 5 minutes before I got the connection error problem and it resigned me back in. I also get that little box in the corner of my desktop that says something on the lines of "network cable is unplugged blah blah" whenever this happens. (ah and as im typing this there goes another disconnect)

What do you recommend I do ? Confused
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Sun Jul 24, 2005 8:48 pm    Post subject: Reply with quote Back to top

Well, there's a whole thread here related to this problem:
http://www.vonage-forum.com/ftopic2067.html

But it looks like it's just one of those weird mystery problems... I didn't see any solid solution in there.

You might want to try sticking a fan right next to the RT31P2 to see if it could be heat related... it the problem keeps up, you should call customer service and see if they'll replace it.
View user's profile Send private message AIM Address
jonathan87
New Forum Member
New Forum Member


Joined: Jul 23, 2005
Posts: 6

PostPosted: Sun Jul 24, 2005 9:17 pm    Post subject: Reply with quote Back to top

Yeah, well thanks alot for trying to help, I read that entire thread (all 11 pages) last night looking for a solution. Do you think Vonage CS could give me an older firmware version for the RT31P2? It's either that or I have to call and try to get a brand new one. It really **** to get a brand new router in the mail that doesn't even work, second or third day of Vonage and i'm already thinking about calling my old phone company up Sad
View user's profile Send private message
jonathan87
New Forum Member
New Forum Member


Joined: Jul 23, 2005
Posts: 6

PostPosted: Sun Jul 24, 2005 9:44 pm    Post subject: Reply with quote Back to top

Alright well I think the solution was to open all those ports mentioned in that other post, thanks for all the help everyone.
View user's profile Send private message
jonathan87
New Forum Member
New Forum Member


Joined: Jul 23, 2005
Posts: 6

PostPosted: Sun Jul 24, 2005 9:44 pm    Post subject: Reply with quote Back to top

Alright well I think the solution was to open all those ports mentioned in that other post, thanks for all the help everyone.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New anitaxo69
New Today 1
Yesterday 10
Total 99027

Who Is On Site
Visitors 102
Members 0
Total 102


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.69
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.76 Seconds and 564 Pages In The Last 60 Seconds
The Vonage VoIP Forum