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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem
...

In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete
...

In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that
...

In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small
...

In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't
...

In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure.
...

In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful.
...

In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls
...

In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer
...

In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph
...

In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02


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arnobarno
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PostPosted: Fri Jan 23, 2004 7:41 pm    Post subject: Choppy voice quality while surfing Reply with quote Back to top

Hi,
I am a new Vonage user.

Got the ATA yesterday, set everything up and it worked fine out of the box. Except, and this is a big except, if I do ANY surfing at all while using the phone. That's right, even downloading a small amount of data (which I can throttle down to almost nothing w/netlimiter), causes the incoming voice to get choppy. Folks I am talking to do not hear the same chop so this sounds like more of a download issue than upload.

Went through these forums and read all about netlimiter, pingplotter, port forwarding and triggering.

Data:
Everything works fine with or without port forwarding or triggering on the router - though both are set to on right now on the appropriate ports.

Speedtest reports approximately 500K download/200K upload speed (Qwest w/MSN is ADSL provider)

Network topology is DSL Modem -> Router -> ATA -> computer.

Router is an older Linksys BEFSRU31 w/upgraded firmware from July - no MTU set (default = 1500)

PingPlotter reports terrible results and I can't even reach 63.246.4.243; I'm 10 hops into it and it shows an average of about 350ms by the 10th hop which leaves me somewhere in Qwest's network with packet size of 1400. With packet size of 56, it dies in Qwest's network after 80 ms.

PingPlotter to Yahoo is about 70 ms w/56byte packets and about 300ms w/1400 byte packets.


I'm struggling interpreting this data. First, why does it work at all if I can't even get an end to end response to sip.vonage.net or 63.256.4.243.

More importantly, why is there chop while surfing - even grabbing small amounts of data. It would look like there is some type of latency or maybe even a reachability issue but I'm not sure how to proceed from here. Is there any way in which UDP traffic is getting "crowded out" if I have any TCP/IP traffic as well.

Any ideas would be appreciated?
thanks.
arn
gfoulks
Vonage Forum Master
Vonage Forum Master


Joined: Jan 18, 2004
Posts: 243

PostPosted: Fri Jan 23, 2004 8:08 pm    Post subject: Reply with quote Back to top

Have you made any changes to the bandwidth saver settings?
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arnobarno
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PostPosted: Fri Jan 23, 2004 9:26 pm    Post subject: Reply with quote Back to top

Thanks for your reply. I had tried that and it didn't have any effect. Given the ADSL, it seemed that this would help the upload proportionately more. But, in any event, didn't make a difference - still chop city.
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