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pin0y
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PostPosted: Fri Jul 22, 2005 12:32 pm    Post subject: VONAGE with VECTOR SECURITY (need extra hardware?) Reply with quote Back to top

My number has been succesfully transferred to Vonage (after 1 day of no inbound calls.....huh!). I checked my vector security panel and it says FC (failure to communicate) so I called customer service and they told me that I need a device (voip box?) to make it work. BTW, I disconnected all wires (outside of house - bellsouth box - 3 slots) before connecting the phone adapter to the phone socket on one of the house. Phone works perfectly fine though.

Does anyone had the same issue? I don't know if they are just selling me a redundant hardware for a profit ($70).
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Here2help
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PostPosted: Fri Aug 05, 2005 8:19 am    Post subject: Reply with quote Back to top

Good Morning pin0y,

I happen to be both a Vonage customer and a Vector employee. I would be more then happy to discuss your situation but would need more information. please email me at lhmiller@vectorsecurity.com
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VictorS_84
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PostPosted: Mon Sep 15, 2008 10:51 pm    Post subject: Other people want to know too... Reply with quote Back to top

Here2help wrote:
Good Morning pin0y,

I happen to be both a Vonage customer and a Vector employee. I would be more then happy to discuss your situation but would need more information. please email me at lhmiller@vectorsecurity.com


I want to get Vonage, but I have a vector home security system. I want to make sure that if I do get Vonage, I can still use my security system with Vonage. I contacted Vector, and they told me that Vonage just wasn't compatable. Later in the conversation, they told me that it was tricky and complicated but do-able. I called Vonage and they tried to help, but said it rested mainly with the securtiy company. I looked at the Vonage website and saw what it said about isolating the phone circuit, but didn't provide much more information. I checked the vector website and all I found was a bunch of information given in effort to discourage me from getting Voip.

I want to get rid of AT&T's expensive service, but I need to know that I have other options for my monitored security system.

Help... please... Neutral
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