Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
geekette
New Forum Member
New Forum Member


Joined: Jul 21, 2005
Posts: 2

PostPosted: Thu Jul 21, 2005 11:35 pm    Post subject: Touch tones during most calls? Reply with quote Back to top

We've had Vonage for almost a year now and other than an incredibly long wait to port our number, we've been happy.

I have been annoyed with intermittent touch tone sounds during many calls, on one side of the call or the other. It wasn't so bad until my Mom decided to say "beep" every time she heard one. Rolling Eyes I've seen bits and pieces here about beeps, but no real info and certainly no resolution. Any update?
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Thu Jul 21, 2005 11:47 pm    Post subject: Reply with quote Back to top

That's a known problem, caused by the DTMF tone detection algorithm. When you push "2" for example, Vonage sends "2 was pressed" as data, instead of just passing on the sound of that button.

However, some voices (mostly female) are too close to the DTMF tones, and they get mistakenly converted into a real tone at the other end.

I think it's pretty stupid, since Vonage could probably get away with disabling DTMF detection for the highest (90k) audio quality setting.
View user's profile Send private message AIM Address
KDWycha
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Fri Jul 22, 2005 10:33 am    Post subject: Reply with quote Back to top

It may be possible that you have a squeeky voice that triggers the DTMF tones.

_________________
Kevin Wycha
Vonage Subscriber Since: Jan 17, 2005
Linksys RT31P2 Router/ATA
Motorola SB5100 Cablemodem
Roadrunner TampaBay (10mb down/1mb up)
---
Dancing w00t! Dancing
View user's profile Send private message
mbkerk
Full Forum Member
Full Forum Member


Joined: Jan 14, 2005
Posts: 63

PostPosted: Fri Jul 22, 2005 11:05 am    Post subject: Re: Touch tones during most calls? Reply with quote Back to top

geekette wrote:

I have been annoyed with intermittent touch tone sounds during many calls, on one side of the call or the other. It wasn't so bad until my Mom decided to say "beep" every time she heard one. Rolling Eyes I've seen bits and pieces here about beeps, but no real info and certainly no resolution. Any update?


I do some work with LMRS radio systems that are controlled with DTMF tones. Some women (and young boys Lol Have a problem when using the system(s) where weird things will start to happen, i.e. they will be chatting and bring up a telephone patch, or some other control function.

One young man, knowing the problem was associated mostly with women is not real happy with the situation!

The problem is your voice "geekette" and the tone detection capabilities of your phone adapter. With a little training (maybe a voice coach) you could do away with the keypad on the phone! Rofl

Keep smiling!

_________________
Mark

Midcontinent Cable
Linksys Cable Modem
Linksys RT31P2 Router
Linksys BEFW11S4 Wireless Router
Vonage member since 1-6-2005
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Fri Jul 22, 2005 11:16 am    Post subject: Reply with quote Back to top

The thing is, why are they using DTMF regeneration in the first place? It seems like the uncompressed 90k setting would be clear enough to transmit the raw tones without distortion.

I wonder if you can call customer service to have them disable DTMF regeneration?
View user's profile Send private message AIM Address
mbkerk
Full Forum Member
Full Forum Member


Joined: Jan 14, 2005
Posts: 63

PostPosted: Fri Jul 22, 2005 11:28 am    Post subject: Reply with quote Back to top

[quote="paul248"]The thing is, why are they using DTMF regeneration in the first place? It seems like the uncompressed 90k setting would be clear enough to transmit the raw tones without distortion.

I wonder if you can call customer service to have them disable DTMF regeneration?[/quote

Paul... Would this cause a problem with using things like phone banking, or controlling answering machines, etc?

_________________
Mark

Midcontinent Cable
Linksys Cable Modem
Linksys RT31P2 Router
Linksys BEFW11S4 Wireless Router
Vonage member since 1-6-2005
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Fri Jul 22, 2005 11:42 am    Post subject: Reply with quote Back to top

mbkerk wrote:
Paul... Would this cause a problem with using things like phone banking, or controlling answering machines, etc?

Best way to find out is to try it... that is, if CS is able to make the change.

I would guess that if G.711 is good enough to send a fax (usually), then it should be good enough to pass a simple dual-frequency tone. I could understand there being issues with the 30k and 50k settings, because those actually run lossy compression on the audio.
View user's profile Send private message AIM Address
geekette
New Forum Member
New Forum Member


Joined: Jul 21, 2005
Posts: 2

PostPosted: Fri Jul 22, 2005 2:28 pm    Post subject: Re: Touch tones during most calls? Reply with quote Back to top

mbkerk wrote:
The problem is your voice "geekette" and the tone detection capabilities of your phone adapter. With a little training (maybe a voice coach) you could do away with the keypad on the phone!

Heh. Considering I've been called "sir" on the phone more than once, I'm surprised. I'm also disappointed that there's no resolution other than changing my voice when the problem originates in the phone system.

I'll have to start noticing whose voice triggers it on my end as well, since it's not just me. Most Vonage customers apparently don't hear these tones so there should be something I can do other than reducing the quality of the call. Since our PAP2 is a router and a switch away from the cable modem, some rewiring may be in order. Fun. Only not.
View user's profile Send private message
mbkerk
Full Forum Member
Full Forum Member


Joined: Jan 14, 2005
Posts: 63

PostPosted: Fri Jul 22, 2005 2:46 pm    Post subject: Re: Touch tones during most calls? Reply with quote Back to top

geekette wrote:

Heh. Considering I've been called "sir" on the phone more than once, I'm surprised. I'm also disappointed that there's no resolution other than changing my voice when the problem originates in the phone system.



I was trying to be cute.. not trying to insult you or anything...!

I'm not familiar with the PAP2, but I have my RT31P2 right after the cable modem, and then the BEFW11S4 Wireless Router. I read this was the best setup for QoS issues. Perhaps moving your PAP2 might help.

Good luck!

_________________
Mark

Midcontinent Cable
Linksys Cable Modem
Linksys RT31P2 Router
Linksys BEFW11S4 Wireless Router
Vonage member since 1-6-2005
View user's profile Send private message
jnuzzi
Vonage Forum Master
Vonage Forum Master


Joined: Feb 02, 2005
Posts: 216
Location: Orlando, FL

PostPosted: Fri Jul 22, 2005 2:50 pm    Post subject: Reply with quote Back to top

I'm not sure that it will help. I have my WRT54GP2 connected directly into my cable modem and I still get these tones from time to time.

"Luckily" for me I only seem to get them when speaking with my mother. Very Happy

_________________
Jim

ISP: Brighthouse/RoadRunner - 7M/512k
Hardware: WRT54GP2
Phone: Uniden TRU8866

Vonage User Since: June 2, 2004
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.24 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum