Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
immiusa Posted:
Hello, Looks like
I am having a
unique issue with
vonage calls. When
I am the call,
...

In The Forum:
Report A Forum Bug
Topic:
Voice break from one side (transmit/source side) frequently
On Dec 22, 2014 at 20:15:39

Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
plevesque
New Forum Member
New Forum Member


Joined: Jul 15, 2005
Posts: 4
Location: Memphis, TN

PostPosted: Thu Jul 21, 2005 4:43 pm    Post subject: Faulty RT31P2??? Reply with quote Back to top

Hi,

Long time reader, first time poster...

Is it common to have a faulty router? Here is the brief history on what happen: I received my Phone Adapter Tuesday (07/19/05) and hooked everything up fine. The phone worked up until this morning (07/21/05). No dial tone, no lights for phone! Internet is fine. So I call CS (India). They were very helpful in trying to help me however they were unable to fix the issue after several restarts so they are sending me a new Router (I had to ask them for a return ticket so I did not have to pay for S&H).

So my question is does this happen often? There were no power outages/surges last night. Even if there was I have it plug in my battery backup.

I've been reading the forums to see if anybody has had any problems with their ISP blocking Voip but no one with problems using RoadRunner. I live in Memphis Tennessee, is there anybody else in Memphis using Vonage having issues? I have a very simple setup for now since my phone number had not been transfered yet. (Modem -> Router -> phone)

So anyway back to my original question, how often do the routers go bad? Is it common? Obviously I do not want to exhange the router every week and be without service.

Looking forward to the replies.

Thanks
View user's profile Send private message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Jul 21, 2005 4:49 pm    Post subject: Reply with quote Back to top

I have been through one RT in a year...sometimes it does happen..

As for the return, make sure if it has not gone out that they overnight it..Trick for the future if need be...

When you say the internet is fine, do you mean no problems with the ISP or you can connect to the internet through the router?
View user's profile Send private message
plevesque
New Forum Member
New Forum Member


Joined: Jul 15, 2005
Posts: 4
Location: Memphis, TN

PostPosted: Thu Jul 21, 2005 8:48 pm    Post subject: Reply with quote Back to top

Thanks for the info.

When I said the Internet is fine I meant that I can connect throught the router.
View user's profile Send private message
muleboy9t9
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 10, 2005
Posts: 10
Location: Seattle

PostPosted: Fri Jul 22, 2005 12:48 am    Post subject: Reply with quote Back to top

I just got my service working early this week.

Did CS have you perform a hard reset on the RT31P2?

I was having issues with my Phone1 line going inactive. I suspect it may have been due to me not allowing the RT31P2 to fully initialize. Hard resetting the RT31P2 got it running well.

Not to beat the horse...but when you say your access to the internet is fine. Do you mean that you can access "The Internet" (access to web sites, download e-mail, etc) when you have the RT31P2 installed? When I was having my issues there were no problems with access to the Internet...it was just the Phone1 connection (connected to a corded phone) that was providing my frustration.

_________________
---
ISP: Comcast
Internal Net: SB5100 <--> RT31P2 (corded phone) <--> WRT54G <--> WET54G <--> DI-604 (connected to Computers)
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Nathansi
New Today 11
Yesterday 36
Total 85654

Who Is On Site
Visitors 154
Members 0
Total 154


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Last Trade:
Change:
As of:

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.40 Seconds and 476 Pages In The Last 60 Seconds
The Vonage VoIP Forum