D-Link 514 802.11b and Linksys RT31p2 Problems

Posts: 3 · New Forum Member Joined: Jul 21, 2005 Posts: 3

Ok here's the setup:

I have Comcast cable. I have the cable modem going to the Linksys wired router. Then I have 1 of the 3 ports going to the D-link router. What's happening is that when I get on the phone, the laptop and 1 PC using a wireless connection are unable to use the internet. As soon as I get off the phone, they work fine. Now I have 2 computers connected via CAT5 to 2 ports on the D-Link wireless router. The internet connection on those 2 computers work perfect when I'm on the phone.

Ok this might be a dumb question: The D-link wireless router uses the 2.4GHz frequency to send/receive data wirelessly. The phone I'm using uses the same 2.4Ghz frequency. Wouldn't these 2 devices have some sort of specific sub-frequency spectrum so that they don't interfere with each other? Could this be why the internet wont work from wireless connections when I'm on the phone? I have no clue. It's 2:30am so nothing is open to get a wired phone to test this theory. Anyone have any suggestions to what the problem might be?

Thanks for any help. By the way the 2 routers, the phone, and the modem are all located in the same place.

Posts: 20 · Vonage Forum Associate Joined: Jun 29, 2005 Posts: 20

Did you have the 2.4 GHz phone and the 2.4 GHz router before you switched to Vonage? If so, I assume they didn't interfere before you got Vonage?

-Steve

Posts: 1179 · Member of the Week Joined: Feb 28, 2005 Posts: 1179

I have the DI-524 and have not encountered any interference issues. However, I must confess that I have not tried to work on the wireless notebook while on the phone. Some have suggested changing the channel on the Dlink router so that it would have less of a chance to interfere. Something to consider. Mine is on channel 11. Hope this helps, mundy5

Posts: 3 · New Forum Member Joined: Jul 21, 2005 Posts: 3

Steve: I bought the 2.4GHz phone when i signed up for Vonage. I have 3 roommates and we all just used our cell phones.

Mundy: I haven't tried switching channels yet on both the router or phone. Great suggestion. A very simple but overlooked possible solution. Thanks! I'll try that. If that doesn't work I'll try getting a non-cordless phone or a differerent frequency cordless this weekend when i finally have a day off.

Posts: 3 · New Forum Member Joined: Jul 21, 2005 Posts: 3

Mundy the channel change fixed it all!! I called to cancel Vonage last night because they couldn't solve the issue. But luckly the department that handles cancellation was closed. Now I'll be keeping them thanks to you Very Happy

Posts: 1179 · Member of the Week Joined: Feb 28, 2005 Posts: 1179

3sixty, that's great news. Glad to be of assistance...