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bdee1
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Joined: Jul 08, 2005
Posts: 66

PostPosted: Wed Jul 20, 2005 6:40 pm    Post subject: why cant i log into my vonage account? Reply with quote Back to top

****?! Vonage service is generally great but why is it that about every other time i go to log into my account it just hangs for liek 30 seconds and gives me some kind of error? is their website really down that often or is thee somethign i am doign wrong?
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arcking
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Joined: Apr 29, 2005
Posts: 497

PostPosted: Wed Jul 20, 2005 8:54 pm    Post subject: Reply with quote Back to top

Its really down that often.

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bdee1
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Joined: Jul 08, 2005
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PostPosted: Wed Jul 20, 2005 9:45 pm    Post subject: Reply with quote Back to top

wow - thats just obnoxious. they really need to work on that.
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arcking
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Joined: Apr 29, 2005
Posts: 497

PostPosted: Wed Jul 20, 2005 11:18 pm    Post subject: Reply with quote Back to top

I concur. If you on/off login attempts are spaced right after each each it may be your problem, but if they are different time/days it is probably Vonages - there have been quite a few posts about this recently.

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tronixx
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Joined: Jul 04, 2005
Posts: 102

PostPosted: Thu Jul 21, 2005 12:40 am    Post subject: Reply with quote Back to top

i tried to access it tonight on a work pc under IE and it crashed the browser!! Eek
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Jul 21, 2005 6:39 am    Post subject: Reply with quote Back to top

Tried and got it..
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jnuzzi
Vonage Forum Master
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Joined: Feb 02, 2005
Posts: 216
Location: Orlando, FL

PostPosted: Thu Jul 21, 2005 6:51 am    Post subject: Reply with quote Back to top

Same here... logged on with no issues. However, I am not using IE. I am using Firefox 1.0.6.

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Jim

ISP: Brighthouse/RoadRunner - 7M/512k
Hardware: WRT54GP2
Phone: Uniden TRU8866

Vonage User Since: June 2, 2004
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bdee1
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Joined: Jul 08, 2005
Posts: 66

PostPosted: Thu Jul 21, 2005 7:14 am    Post subject: Reply with quote Back to top

when i am havign a problem logging in i generally try IE and then firefox and neither one works. i did eventually end up gettign in last night i just had to wait about an hour or so and try again.
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mundy5
Member of the Week
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Joined: Feb 28, 2005
Posts: 1179

PostPosted: Thu Jul 21, 2005 9:53 am    Post subject: Reply with quote Back to top

bdee1,

I'm sorry to hear about your access problems. Unfortunately, I have never experienced any issues of logging into my account on Vonage.com so it appears to be a more local issue than a nationwide Vonage issue. Perhaps its more specific to your particuarly account.

Everytime I have attempted to log in to my account I have been successful at all times of the day.

Interesting... have others been having trouble?

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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Trowski
Vonage Forum MVM
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Jul 21, 2005 9:55 am    Post subject: Reply with quote Back to top

I use Stephen Cerruti's java Activity program, which is basically another browser, and it always picks up the info from my account.
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