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ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12

mknopick Posted:
We have a part
time vacation home
that we use. Can
I take my Vonage
adapter to that
...

In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Nov 09, 2014 at 09:50:11

Whitmarsh Posted:
This is an update
to my previous
post. After
many emails and
phone calls, I
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Nov 08, 2014 at 10:23:24

Whitmarsh Posted:
The 'Vonage box'
is a Grandstream
HT-701 ATA. If
you download its
Used Guide, you
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Oct 26, 2014 at 00:04:03

Whitmarsh Posted:
I have just
installed a V
system and it all
works fine except
for the date/time
on
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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MaeOutWest
New Forum Member
New Forum Member


Joined: Jul 20, 2005
Posts: 4

PostPosted: Wed Jul 20, 2005 9:33 am    Post subject: All I want is a router that works - is that asking too much? Reply with quote Back to top

I've been in Vonage hell for a week, now. After our router went out, my husband ran thru all the steps and determined it was defective. Since we live in a fringe area cellphone-wise, my husband had to get into his pickup and drive to the top of a hill near our house in order to get thru to Vonage. He got someone in India who then tried to get my husband to go through the protocols to determine the router wasn't working, and my husband said he couldn't do that because he wasn't near the router, and he tried to explain why, and the guy on the other end apparently couldn't depart from the script he was supposed to follow, and my husband kept telling the guy PLEASE JUST TRUST ME, I KNOW WHAT I'M TALKING ABOUT, PLEASE PLEASE SEND ME A ROUTER. So the guy in India said okay, we'll do that sir, and you'll have it on Monday. Monday came and went. Turns out the router was never shipped. My husband gets back on the phone and 45 minutes later learns that Vonage's phone records show him as uncooperative and unwilling to work with Vonage. So my husband demands, and finally gets, a supervisor in Edison New Jersey. The Edison guy hears the whole story and says no problem, we'll ship you the router. Well, guess what? It hasn't been shipped and it's now two days later. I GIVE UP. Today I'm heading down to Best Buy or Office Depot to pick up another router and I'll shell out the $99 or whatever it costs because LIFE IS TOO SHORT!!!! Thanks, Vonage, for NOTHING.
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Richl
Vonage
Representative
Vonage<br>Representative


Joined: May 12, 2005
Posts: 28
Location: NJ

PostPosted: Wed Jul 20, 2005 9:43 am    Post subject: Reply with quote Back to top

send me your acct number and I'll see what happened with the new device that was suppose to be sent out to you.
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taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Wed Jul 20, 2005 1:58 pm    Post subject: Reply with quote Back to top

If you don't need the router capability, go to Sam's and pickup the PAP2 for under $40.
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Wed Jul 20, 2005 3:15 pm    Post subject: Reply with quote Back to top

Don't you need a router/gateway for the PAP2?
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taylor2767
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: May 05, 2005
Posts: 400

PostPosted: Wed Jul 20, 2005 3:32 pm    Post subject: Reply with quote Back to top

Well I guess I assumed (ass/u/me) that he had a router of his own b4 Vonage entered the picture. shame on me.
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MaeOutWest
New Forum Member
New Forum Member


Joined: Jul 20, 2005
Posts: 4

PostPosted: Wed Jul 20, 2005 3:54 pm    Post subject: More on the router Reply with quote Back to top

After my earlier rant today in this forum, Richl at Vonage contacted me and I'm happy to say that Vonage is going to send me a router. So this is just a way to say, yes, this forum works -- or at least it did for me.
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Wed Jul 20, 2005 3:57 pm    Post subject: Reply with quote Back to top

Welcome MaeOutWest,
See we are all good people! It may take awhile, but we get some answers!
Trowski
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