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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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PeteR
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Joined: Aug 25, 2004
Posts: 4
Location: Metro Detroit

PostPosted: Tue Jul 19, 2005 11:43 pm    Post subject: PAP2 Reply with quote Back to top

Trowski,

Obviously you are so full of yourself you don't pay attention. I had Vonage service long before the PAP2 became available. My first device was an ATA 186.

OK; I will spell this out for you: The PAP2 offers far more functionality than what Vonage allows its customers to access. Until recently, the availability of consumer devices capable of giving priority to voice communications has been lousy. Vonage's policy of restricting access to the full functionality of the devices provided to customers limits the functionality of those devices. If Vonage would allow customers to access the user interface of a device such as the PAP2, many complaints about call quality would disappear.
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paul248
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Joined: Nov 25, 2004
Posts: 646
Location: Mountain View, CA

PostPosted: Tue Jul 19, 2005 11:48 pm    Post subject: Reply with quote Back to top

Are you suggesting that the PAP2 actually has the ability to do QoS management, but it's being hidden by Vonage?
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Wed Jul 20, 2005 12:17 pm    Post subject: Reply with quote Back to top

PeteR,
I am sorry you feel the way that you do. I never claimed to be all knowing etc when it comes to Vonage/Voip/Linksys. But we can agree to disagree.

Also, if you would like to get a device that has QOS then your argument is moot, as it is my understanding, and correct me if I am wrong, that the PAP2 doesn't support QOS features and it is your router that would handle it....

But, my main arguement, as you well know, is that you know going into the purchase of the PAP2 that it is locked, and you will only have limited access to it. That's all...

I can understand how it would be frustrating, but it is what it is. And some other members suggestions on ways to get it unlocked are unrealistic/borderline lunacy.

As for me, I have a simple setup here so the RT31P2 works just fine for me. I have friends that have the PAP2, and would like to have the added functionality, but understand at this time they can't.

Again, I am not full of myself. I am just presenting a valid rebuttal to the argument.

Vonage is one of many, many options for Voip, and there are many others that allow you to have the added functionality/access you desire. At what point did it become Vonage's fault as opposed to yours for continuing your service and not allowing access to these devices? Freedom is choice, excercise yours and go to another provider that gives you that freedom you desire/need.

David
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masqcy
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New Forum Member


Joined: Jul 13, 2005
Posts: 3

PostPosted: Wed Jul 20, 2005 12:45 pm    Post subject: Re: PAP2 Reply with quote Back to top

PeteR,

Ask any ISP about the support costs of "knowledgable" consumers/clients who seem to know better the best settings for their networking equipment. The PAP2 is an appliance - it is what it is. Preventing end-users from borking up the device is not limiting its' functionaility. It is limiting who has the ability to (mis)manage that functionality. Protecting the ill/mis-informed is not always a bad thing...
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Wed Jul 20, 2005 10:42 pm    Post subject: Reply with quote Back to top

Another good point..Can you picture the call?

CS-What can I do for you?

Caller-I was messing around in the router/adapter/whatever, changed some things in there to see what it does, and now my Voip line doesn't work...you guys are horrible and I am reporting you to the FCC, FAA, BBB, and ABC!

CS-Sir/Maam, what settings did you change?

Caller-I don't remember, but it used to work, and doesn't now! You have deceptive practices for NOT locking me out so I could mess around with things I have no idea what they are! I want credit added to my account, credit me now!

CS-Do you have ANY idea what values/settings/ you tinkered with at all?

Caller-No, I am cancelling my account and getting a laywer to sue you for giving me enough access to be dangerous to my settings!

CS-(sigh)
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arcking
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Apr 29, 2005
Posts: 497

PostPosted: Wed Jul 20, 2005 11:21 pm    Post subject: Reply with quote Back to top

Trowski wrote:
Another good point..Can you picture the call?

CS-What can I do for you?

Caller-I was messing around in the router/adapter/whatever, changed some things in there to see what it does, and now my Voip line doesn't work...you guys are horrible and I am reporting you to the FCC, FAA, BBB, and ABC!

CS-Sir/Maam, what settings did you change?

Caller-I don't remember, but it used to work, and doesn't now! You have deceptive practices for NOT locking me out so I could mess around with things I have no idea what they are! I want credit added to my account, credit me now!

CS-Do you have ANY idea what values/settings/ you tinkered with at all?

Caller-No, I am cancelling my account and getting a laywer to sue you for giving me enough access to be dangerous to my settings!

CS-(sigh)


Like it! Good job Trowski!

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
Vonage customer since March 2005
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Thu Jul 21, 2005 6:41 am    Post subject: Reply with quote Back to top

Thank you Thank you, i will be here all night! Tip your waitresses..
Just an example of how Vonage would be damned if you do, damned if you don't...Less issue if they don't...
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Fri Jul 22, 2005 6:20 pm    Post subject: Reply with quote Back to top

I also thought the "poll" results were pretty interesting...
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