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wsutard1
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PostPosted: Tue Jul 19, 2005 8:07 pm    Post subject: Outbound voice very choppy. Bad Burst Loss Reply with quote Back to top

Outbound voice is very choppy. So much so that if I cant fix it then I am going to cancel it.

testyourVoIP.com results.

My bandwidth constantly tests at 3000/350.

Setup-
Comcast Cable->Motorola 585100->Linksys Rt31P2->Phone and Comp.

I have enabled Voice Qos on the Linksys and played around with the kb/s but all settings are bad.

Any suggestions would be great.

Thanks
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reebok
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PostPosted: Thu Jul 21, 2005 8:50 am    Post subject: Reply with quote Back to top

looks like a crappy connection. I don't think calling comcast will do anything, but you can try it. also, log into your modem at http://192.168.100.1 and post your signal levels, etc.

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PostPosted: Thu Jul 21, 2005 12:26 pm    Post subject: Reply with quote Back to top

I've been having similar issues for almost 2 months now. I have multiple Vonage accounts and multiple internet connections. All Comcast. 6mb/512k and 8mb/768k. I've tried both lines, same problems. (See my other posts for cable signal levels.) The problem doesn't happen when I call other Vonage lines, just to/from the POTS network.
This happened last year and ended up being a telco switch in Chicago for the handoff to the POTS network.
Very frustrating indeed. I've been a business and residential customer for 2 years, and for the most part the service has been great. If it doesn't get better soon, I too may have to abandon their service.
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