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hbmorty
Vonage Forum Associate


Joined: Jul 19, 2005
Posts: 11
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Hi. About six months ago, I was on the line with a senior technician who mentioned multiple mailboxes were in Beta Testing (along with 3 other key features) and would be available soon. I was never able to have anyone else in the company verify this information. I even wrote a letter to the EVP of Product Development at Vonage describing how important this feature is to Small Business Owners. I never received a response or acknowledgement from anyone at Vonage regarding my letter. (Yes, I know the letter was delivered -- I sent it CERTIFIED MAIL).
Has anyone else been able to verify this information.
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EzCo
Vonage Forum Evangelist


Joined: Jul 21, 2005
Posts: 533
Location: Southeastern PA
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One of my colleagues was thinking of switching to Vonage and required this feature as well. He said he called and inquired about multiple mailboxes and he was told there were no plans to implement this feature. I have no idea who he talked to or really how official that answer was.
HTH.
| hbmorty wrote: |
Hi. About six months ago, I was on the line with a senior technician who mentioned multiple mailboxes were in Beta Testing (along with 3 other key features) and would be available soon. I was never able to have anyone else in the company verify this information. I even wrote a letter to the EVP of Product Development at Vonage describing how important this feature is to Small Business Owners. I never received a response or acknowledgement from anyone at Vonage regarding my letter. (Yes, I know the letter was delivered -- I sent it CERTIFIED MAIL).
Has anyone else been able to verify this information.
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hbmorty
Vonage Forum Associate


Joined: Jul 19, 2005
Posts: 11
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I spoke with customer service at Vonage this afternoon and the gentleman stated that they will be releasing a new set of new features (INCLUDING MULTIPLE MAILBOXES) within the next month or two....
....or by the end of the year.
This is really exciting.
Perhaps they will have other features that users are really looking forward to such as Call Block, etc.
Would someone else call Vonage to see if we can get the same answer and perhaps pin down the actual feature sets that will be released and report back to the forum??? |
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AJF
Vonage Forum Associate


Joined: Apr 26, 2005
Posts: 22
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Next month or two means... maybe in the next year or two in reality.
These bozos are having a hard enough time making it so we have reliable dial tone. |
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DentalRep
Vonage Forum Senior


Joined: Feb 15, 2005
Posts: 81
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It is ashame that we don't have multiple mailboxes yet. |
_________________ Keith Wilson |
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redeyedfly
New Forum Member


Joined: Jun 02, 2006
Posts: 6
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Its is ashame that we don't have this feature yet. These people are concentrating all their efforts just trying to sell their stock much less any issues or request that actual customers have. I'm not sure what happened to the stock but this is also how good companies go under. It was probably a decision by someone in upper management that got prompted beyond their capabilities as usual. |
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jfitzpa503
Full Forum Member


Joined: Jul 03, 2006
Posts: 69
Location: Portland, Oregon
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Hi,
So I called Vonage last night regarding another issue. I had also asked about features such as multiple mailboxes, etc. I was simply told that Vonage does not comment on feature requests and to monitor the website or forums. |
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redeyedfly
New Forum Member


Joined: Jun 02, 2006
Posts: 6
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that doesn't add up, especially sense vonage isn't officially associated with the forums. |
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jfitzpa503
Full Forum Member


Joined: Jul 03, 2006
Posts: 69
Location: Portland, Oregon
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I know. I am simply posting what the agent told me! |
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SpikePC
New Forum Member


Joined: Nov 19, 2007
Posts: 2
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I need this feature - I am having to shop competitors now to potentially switch because I need this badly. |
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