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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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tevslin
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 03, 2005
Posts: 13

PostPosted: Sun Jul 17, 2005 9:10 pm    Post subject: VoIP to the Rescue Reply with quote Back to top

There has been a lot of negative publicity about Voip and 911 service. Nevertheless, the Internet in general and Voip in particular are more disaster resistant than the traditional phone networks. It's time to be vocal about Voip successes during emergencies.

After the transit bombings in London, my daughter was able to reach us easily using our London Vonage number at a time when CNN reported that international calls were having a hard time getting through on the PSTN. I blogged about that here.[url=http://blog.tomevslin.com/2005/07/call_from_londo.html]http://blog.tomevslin.com/2005/07/call_from_londo.html[/url]

Currently Verizon with its vaunted service says it will be two days before they can get our service in New Jersey restored. Fortunately we have Vonage and Skype and don't care very much.[url=http://blog.tomevslin.com/2005/07/verizon_outage.html]Verizon outage[/url]

Please post your Voip success stories and don't forget to tell the FCC and your local PUC.
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paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 646
Location: Mountain View, CA

PostPosted: Sun Jul 17, 2005 9:37 pm    Post subject: Reply with quote Back to top

Vonage is only more disaster-resistant than the PSTN if the disaster doesn't occur near their New York datacenter. You only have to knock out one point to bring down all the Vonage users worldwide.

Then, of course, if your Internet connection gets knocked out, it's all over, no matter which Voip provider you have.
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AirJunky
Full Forum Member
Full Forum Member


Joined: Jun 17, 2004
Posts: 70

PostPosted: Mon Jul 18, 2005 12:31 am    Post subject: Reply with quote Back to top

Good point, Paul.
Wonder what Vonage's Disaster Recovery plan is like.
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jdsharp
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 11, 2005
Posts: 18
Location: Toronto, ON, Canada

PostPosted: Mon Jul 18, 2005 1:16 am    Post subject: backup plans Reply with quote Back to top

paul248 wrote:
Vonage is only more disaster-resistant than the PSTN if the disaster doesn't occur near their New York datacenter. You only have to knock out one point to bring down all the Vonage users worldwide.

Then, of course, if your Internet connection gets knocked out, it's all over, no matter which Voip provider you have.


Vonage is the only service I've seen so far (in Canada) with simultaneous ringing and a Network Availability Number
Do these services survive a data center outage?

Rogers Cable claims they have an dedicated network for their Voip and a 6 hour battery but I don't don't believe it will save them if my building loses power to their repeater/amplifier. (so I chose Sympatico DSL as my primary internet source)

Everyone should have a backup plan, whether it is
An alternate phone provider (Skype/cellular/POTS),
Dialup or cable internet
Battery backup or UPS. (Uninteruptible Power Supply)
Some candles, propane and good neighbors doesn't hurt either
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VonageTPA
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Jul 18, 2005 3:00 am    Post subject: Re: backup plans Reply with quote Back to top

jdsharp wrote:
Do these services survive a data center outage?


That's a good question...and one I don't think we'll ever find out about.

jdsharp wrote:
Rogers Cable claims they have an dedicated network for their Voip and a 6 hour battery but I don't don't believe it will save them if my building loses power to their repeater/amplifier. (so I chose Sympatico DSL as my primary internet source)


Even if your building's amps have backup power, there's a good chance the cable co doesn't have backup power on the amps along the street. I learned this the hard way during the hurricanes of 2004. I have enough generator power & fuel to run full AC, lights, everything for almost a full week. Comcast (cable) kept cutting out any time the power outside blinked. Even though I was on generator power the whole time, the cable modem would un-sync and have to re-sync, which could take some time depending on how quickly the cable co's stuff came back on. Eventually it went out entirely and I was forced back to good 'ol dial-up. And eventually I lost a few phone lines when they became fully submerged. Even at that, I was still able to find a few working phone lines in the phone panel. Local calls were usually possible, but all of the long distance trunks were maxed or out of service. I didn't have Voip then, but am getting it soon. I also now have DSL instead.

Quote:
Everyone should have a backup plan, whether it is
An alternate phone provider (Skype/cellular/POTS),
Dialup or cable internet
Battery backup or UPS. (Uninteruptible Power Supply)
Some candles, propane and good neighbors doesn't hurt either


Don't forget a battery operated radio, plenty of batteries, and beer -- the water might not be drinkable after a storm...but the beer still is! And if you're worried about having to drink warm beer, grab a block of dry ice and toss it in the freezer. It'll keep the fridge & freezer cold for about a week if you pick up a decent size block.
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paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 646
Location: Mountain View, CA

PostPosted: Mon Jul 18, 2005 3:03 am    Post subject: Reply with quote Back to top

I wouldn't really worry too much about it though. With somewhere around a million customers to answer to, Vonage has a good incentive to keep their outages to a minimum. A single point of failure is also a single point of concentration.
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