Vonage can't port their own numbers?

Posts: 1 · New Forum Member Joined: Jul 17, 2005 Posts: 1

I transferred my Vonage number to another Voip carrier with lower prices. Now that I need a second line (a service not offered by the other carrier), I want to port it back. However, the web site says my number is not eligible for LNP.

How can it be that Vonage isn't capable of porting a number that was theirs to begin with?

Posts: 8 · New Forum Member Joined: Nov 13, 2005 Posts: 8

Tak eit from a Vonage expert, this mean you phone number was never removed from the Vonage database in the first place, the account ,ay have bee n cancelled but your number is still in their pool , so when you try to transfer back it wont allow you because the system sees someone else has that number and its in the Vonage system. Have Vonage remove the number from the database, you will then be able to transfer it back