DLink DI-784 ..anyone else having trouble with this unit?

Posts: 199 · Vonage Forum Master Joined: Mar 26, 2005 Posts: 199

This unit is about to be RMA'd for the second time. First time it got to a point where it kept rebooting. Now, currently, it seems to lock up. All 4 ports lights are on solid, the 802.11a and 802.11g lights are off, WAN is on solid and the power is on solid.

Wondering if anyone has run into similar problems and figured it out.

DLink is very frustrating to deal with.

Posts: 93 · Vonage Forum Senior Joined: Jun 23, 2005 Posts: 93

are you using firmware 2.38 on your di-784? try to do an upgrade. make sure you hard reset the device first before upgrading

Posts: 199 · Vonage Forum Master Joined: Mar 26, 2005 Posts: 199

Did that. Same problem occurs after a while.

Posts: 93 · Vonage Forum Senior Joined: Jun 23, 2005 Posts: 93

just have them replace it because i belive it shouldn't have any issue

Posts: 199 · Vonage Forum Master Joined: Mar 26, 2005 Posts: 199

I don't either. This will be the 3rd one. The second replacement was also a new unit.

Posts: 93 · Vonage Forum Senior Joined: Jun 23, 2005 Posts: 93

if all the lights are solid, the only thing i know is that, it either have an outdated firmware, or you need to hard reset it because it might suffered from a power surge. also try to unplug it for a couple of hours

Posts: 199 · Vonage Forum Master Joined: Mar 26, 2005 Posts: 199

After much conversation with DLink's Level 3 support it seems that if I'm in range of other WiFi signals that this happens. Drag!! Only the Power light, the WAN light and the 4 LAN lights stay on, without blinking, when it goes on the fritz. ALL other lights stay off.

Now, the only two things that I know of that might cause this are the following:

1) I did a scan and no doubt there are up to about 6 WiFi signals, at various times, near me. (I'm in a townhouse community.) I have 802.11a and 802.11g enabled. My girlfriend uses 'g' and I met her in March..

2) I started up Vonage in March.

Oddly enough I started with Vonage and met my girlfriend at the same time. Makes it a little harder to trouble shoot. Previous I only ran 802.11a and left 'g' disabled. Now I have it on all the time for her convenience.

So....assuming that VoIP shouldn't be a problem one would think that having 802.11g enabled may be the problem and due to the fact of overlapping WiFi signals. I've read before that this can be a problem. I assume that no one else may have 802.11a in my area since it's not that popular. Who knows.