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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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Vonage Canada
Topic:
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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

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On Jul 17, 2016 at 23:42:46


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ZipZilla
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PostPosted: Fri Jul 15, 2005 3:19 pm    Post subject: Reply with quote Back to top

Old houses eat electronics. I'm in a 125 year old place right now, and we put in a new 200-amp panel with a 9-foot copper grounding rod pounded into the ground outside.

These ancient fuse panels that are grounded to the cold water pipe are just junk, and the quality of the ground is terrible.
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rebus
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PostPosted: Fri Jul 15, 2005 4:32 pm    Post subject: Reply with quote Back to top

I'll chime in, for what it's worth. We live in the Tampa Bay area, and anyone who's studied lightning and geography will see on maps that a small chunk of the west central coast of FL is the 3rd most lightning prone region in the world, beaten only by small regions of India and Africa. But as for lightning in the good old USA, we're #1. (not a desirable award, of course)

I have experience with electrical systems in a datacenter environment (am a network engineer by trade) and have top-notch protection in our home for all the equipment here.

The Vonage adapter is power protected by an APC UPS, the cable between the house wiring and the phone jack of the adapter is protected by an APC Pro-7, the WAN connection is protected by an APC P-Net 10, and the LAN connection uplinking to my primary switch is also P-Net 10 protected. In other words, every cable in/out of this phone adapter has (properly grounded) surge protection... bar none.

When it comes to lightning, there are no guarantees. A nearby lightning strike a few weeks ago took out the street light at the end of our driveway, and the Vonage adapter. How the surge got in is anybody's guess. Maybe it was stray EMF in the airspace... although none of the other network gear on either side of the adapter was harmed.

I would tend to agree, the Linksys devices are rather fragile.
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dabones
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PostPosted: Fri Jul 15, 2005 5:57 pm    Post subject: Reply with quote Back to top

it was funny, cusz the other day when we had the storm, whenever the lighting struck, my daughters little goofy 'doorbell' (bought for $10 at Walmart, kids stuff eh.. ) would ring, and it's not a wireless unit, it's got a small 8foot long wire to a button, and this thing was ringing like crazy.. lol.. I couldnt' believe it.. but I bet that the static charges in teh air were enough to get inot my phone wiring (my house was wired) and disable my adaptor, the weirdest thing is that I had that dialtone for the first night then the next day it was junk..
even now with the service on port 2, when i plug a phone into port 1 I do not get the "you may have plugged into the wrong port...." msg.. it just does the same static it did when it was the active port..


I want to get a good surge protector that does phone and possibly LAN protection, but ehh, I dont' know what good it will really do..

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nesincg
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PostPosted: Mon Jul 18, 2005 9:26 am    Post subject: Re: RT31P2 phone port dead after storm. Reply with quote Back to top

Does anyone know about grounding phone lines? I'm getting my new router today and don't want to blow it too. Help!
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nesincg
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PostPosted: Mon Jul 18, 2005 9:31 am    Post subject: Reply with quote Back to top

dabones wrote:
I want to get a good surge protector that does phone and possibly LAN protection, but ehh, I dont' know what good it will really do..


I had a power surge and phone surge protection during the last storm and that didn't help at all. Good to hear I'm not the only one.
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VonageTPA
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PostPosted: Mon Jul 18, 2005 3:25 pm    Post subject: Reply with quote Back to top

Surge protection is not a panacea for power surges. They're totally useless without a properly working grounding system in place, and this applies to ALL wires which enter the facility. Lightning doesn't just magically happen and zap electronics -- it has to be delivered to them and then has to exit them. I've taken *DIRECT* lightning hits to my building and haven't suffered any damage to my electronic equipment. We did lose 2 1200 amp 3-phase circuit breakers in the one incident (contacts actually welded in the on position by the lightning coming in from the utility), but no other damage downstream.
Here's one of the many strikes we've taken on, as seen by the security cams... If you go through it in slow motion, you will see distortion in the video signal as the lightning goes through the building's grounding system, but the lightning bypassed the equipment and went straight to ground, no damage:
Click here to watch hit47

I've also taken a direct hit my transmitting tower (125') and found he melted remains of the antenna in the parking lot below and all the plastic-cased surge protectors had exploded, but the equipment was fine. Oh yeah, add the light bulb on top of the tower as a casualty as well. The bulb was blown when we went to reinstall the replacement antenna. The beacon fixture was undamaged. I won't say that EVERY lightning strike can be avoided, nor will I say that it's 100% possible to protect against ALL lightning damage, but I can say from experience, if you're willing to learn about lightning, it can usually be diverted safely.

nesincg: You said you had a cable modem, check for proper grounding on it. Where it enters the house, it should go into a grounding block, which should also be tied to the house's (electrical) ground rod.

Picture of a typical coaxial grounding block:



If you want to investigate things a bit more closely...at the receptacle where you have your internet equipment connected, check voltage across hot & neutral and hot & ground. These should both show the same reading. Next, check voltage across neutral & ground. This should be 0 volts. If it's higher, there's an issue. If you're reading 0 volts (and only if you're reading 0v), check the ohms across neutral & ground. *BE CAREFUL, if there's voltage, don't proceed further. If it's not neutral & ground, you stand a good chance of blowing the meter or worse, injuring yourself* This should read very close to 0 ohms, a dead short, which makes sense if you think about it. Neutral & ground are supposed to be bonded together in the panel box. Likewise, check the voltage & resistance across the ground (shield) of the cable line & the ground wire of the power receptacle. These should also both read 0v / 0 ohms.

The old aluminum wiring that was popular in years gone by was notoriously bad about expanding & contracting and eventually working itself loose. If you know what you're doing, and ONLY if you know what you're doing, you might want to kill power to the house & tighten down the main lugs on the incoming power, neutral, and grounds... but again, ONLY if you know what you're doing. This type of repair can easily be lethal. It also might be against local building codes to pop open the breaker can.

---->>Best bet is to call an electrician in if you are unsure of anything or you're seeing voltage on the neutral or ground wires or aren't seeing a dead short when you check the resistance between neutral & ground.


On your network interface box outside the house, you said there's no grounding whatsoever? There should be a box which looks like this outside the house:


Pop open the cover (including the telco only side) and you should see something like this:


The green blocks on the left are the surge protectors that the phone co used, note the green grounding wire from these. This wire should run to your electrical system's grounding rod. These serve to protect the phone co from homeowner screwups and to protect the homeowner's equipment from major surges. They're a good first-line defence, but by no means the only protection you should have.

How far of a gap was there between the old telco wires & your wires? A couple of inches should do it, 'though the more the better.

As far as surge protection goes, price isn't everything. At the same time, plan to spend some decent money on it. I believe my phone line only protectors were in the $50 range. I've probably spent ~$120 avg for each of my power surge protectors. In addition, there is also a voltage regulator on my studio's tech equipment power, so plenty of walls for surges to hit before reaching my equipment. Very cheap insurance for what I have in here. While I do have a separate insurance policy on my electronics, it'd be a major hassle to replace some of this stuff. Some of my studio equipment hasn't been made in 20+ years.

As far as which brands, I've had very good luck with Polyphaser, Panamax (RacMax for power, their Mod series for low voltage datacom, service entrance protectors on the main panel & subpanels), and Tripp-Lite (metal-encased only...their plastic stuff created a huge mess when it exploded), and Furman for voltage regulators. Invariably, I usually lose a phone line protector every few years, but Panamax ships me a new one each time. Surge protectors do have a finite life, and should be replaced every so often. I've gotten in the habit of replacing them about every 5 years, moving the old ones to less-important equipment (fridge, etc).
I'll mention that I do use APC SmartUPS and have a SU2200RMXLNET purring away, but it's used only for battery backup, not surge protection for two reasons 1) I'd much rather use a $120 protector as a sacraficial part than a $1,000 UPS, 2) I'm not entirely hot about APC's power protection stuff. Granted, I haven't used their stuff in awhile, but it just didn't seem as rugged to me. Eventually, this UPS will be retired and I'll be switching to a homebrew inverter/charger & battery combo. It'll cost a bit more than this UPS, but being able to run the entire room (with lights) for 6+ hrs on battery has a lot of appeal to me. But I digress..

Just remember, lightning is just electricity...so like electricity, it will flow through the path of least resistance. Whether that path is your house, your grounding, your equipment, or yourself. It's in your (and your equipment's) best interest to prevent it from entering and getting it out as quickly as possible through desirable paths.
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nesincg
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PostPosted: Fri Jul 22, 2005 6:15 pm    Post subject: Reply with quote Back to top

My connection box is rusted, old, and looks nothing like the above. As it turns out, my phone box does have an electrical ground but there is no telling if it is actually grounded. The wire connected to the ground actually goes up out of the box and wraps around the house, then goes into a exterior wall. I can't track it after that but I'm assuming it is not connected or has a incorrect attachmet.

I have given up on connecting this to my house system and just have a phone and fax plugged in. It survived its first electrical storm today and seems to be working fine. I'm only in this house another 2 months so I'm not going to bother trying to fix the house lines.

I'm still convinced that the router is junk. I had the same phone line, ethernet line, and power source on my $900 multi-function printer and it survived all these strikes just fine.

I hope I can help someone else out so they don't go through 4 routers as I have.
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nesincg
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PostPosted: Sat Jul 23, 2005 10:43 am    Post subject: Reply with quote Back to top

I hate it that I'm just posting to myself, but I'm just trying to help someone out later.

Last night, another lightning storm, 4th router now dead. No direct hits, maybe one down a block. Same blinking lights. phone1 then both, then off.

I didn't even have it plugged into my phone system, just a phone and fax machine. So it must not be the phone system. The shock must be coming through the power that is protected by a surge protector, or the cable modem and then the ethernet cable. Either way I don't care.


Last edited by nesincg on Sat Jul 23, 2005 7:16 pm; edited 1 time in total
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paul248
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PostPosted: Sat Jul 23, 2005 10:50 am    Post subject: Reply with quote Back to top

Have you considered the possibility of a haunting, or demonic possession? Try encasing your equipment in pure silver, or surrounding it with rings of salt, holy water, etc.
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nesincg
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PostPosted: Sat Jul 23, 2005 7:19 pm    Post subject: Reply with quote Back to top

Short of sacrificial chickens, my final solution is to try a PAP2 devise. I have it hooked up behind a wireless router. We'll see how long it makes it.
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