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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
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Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

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Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
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Taking Vonage adapter to vacation home
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TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

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On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

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Fax - Tivo - Alarms
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On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
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Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
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Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
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Topic:
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On Dec 31, 2014 at 17:19:29


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lohroffc
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 21, 2005
Posts: 19

PostPosted: Wed Jul 13, 2005 6:24 pm    Post subject: Caller id off by 1 hour occasionally Reply with quote Back to top

Twice in the last week we have gotten calls in which the caller id time is off by 1 hour. This wouldn't be a big deal except that it resets the clock on our phone, making it 1 hour behind. Again, not a big deal except that my wife uses the phone clock by our bed to determine what time it is in the morning and she actually missed an appointment because it reported the time as 1 hour earlier that it really was.

Anyway, has anyone seen this. When it happens the next call seems to correct it. It was a different caller that caused the problem the second time.
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rcb116
Vonage
Representative
Vonage<br>Representative


Joined: Jun 22, 2005
Posts: 127
Location: NJ

PostPosted: Wed Jul 13, 2005 7:23 pm    Post subject: Reply with quote Back to top

What kind of phone is it???
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VonT2
Vonage
Representative
Vonage<br>Representative


Joined: Jul 13, 2005
Posts: 7

PostPosted: Wed Jul 13, 2005 8:37 pm    Post subject: Reply with quote Back to top

I would advise on calling us here at customer care so we may reset your device for the correct time. There is a temporary fix for the problem simply log into your web account click on account tab and change your time zone back. But since you indicated that it is not on every call I would advise on contacting us to try and resolve this issue.
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lohroffc
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 21, 2005
Posts: 19

PostPosted: Wed Jul 13, 2005 11:02 pm    Post subject: Reply with quote Back to top

rcb116 wrote:
What kind of phone is it???


AT&T. We've had the phone for a couple of years and never had the problem prior to switching to Vonage.
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Sarah
New Forum Member
New Forum Member


Joined: Jul 03, 2005
Posts: 6
Location: Massachusetts

PostPosted: Fri Jul 15, 2005 10:30 pm    Post subject: Re: Caller id off by 1 hour occasionally Reply with quote Back to top

I am getting the same thing here in Western Mass. The voice mail times are correct on my messages, but the caller id readout is 1 hour behind. My time setting on my Vonage account is correct.

I have been resetting the time on the phone nightly but this is a pain... seems every time the phone gets caller id info, it sets itself backwards. The following calls do not correct it in my case unfortunately. How do we fix this besides logging into our accounts and playing with the time zone? It's right for me there so....? Is the Linksys router messing up the time?
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linnym
Full Forum Member
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Joined: Jun 03, 2005
Posts: 46

PostPosted: Fri Jul 15, 2005 11:29 pm    Post subject: Reply with quote Back to top

I have had this happen to me twice and changing time zones either in the dashboard or the router (RT31P2) does not affect it.
Seems that there is a third time zone control on the CID interface at Vonage.
The only way I have been able to get it corrected is to call CS and let them know that I have done all of the above and that they need to correct it and both times they have.
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