Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
lohroffc
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 21, 2005
Posts: 19

PostPosted: Wed Jul 13, 2005 6:24 pm    Post subject: Caller id off by 1 hour occasionally Reply with quote Back to top

Twice in the last week we have gotten calls in which the caller id time is off by 1 hour. This wouldn't be a big deal except that it resets the clock on our phone, making it 1 hour behind. Again, not a big deal except that my wife uses the phone clock by our bed to determine what time it is in the morning and she actually missed an appointment because it reported the time as 1 hour earlier that it really was.

Anyway, has anyone seen this. When it happens the next call seems to correct it. It was a different caller that caused the problem the second time.
View user's profile Send private message Yahoo Messenger
rcb116
Vonage
Representative
Vonage<br>Representative


Joined: Jun 22, 2005
Posts: 127
Location: NJ

PostPosted: Wed Jul 13, 2005 7:23 pm    Post subject: Reply with quote Back to top

What kind of phone is it???
View user's profile Send private message Visit poster's website
VonT2
Vonage
Representative
Vonage<br>Representative


Joined: Jul 13, 2005
Posts: 7

PostPosted: Wed Jul 13, 2005 8:37 pm    Post subject: Reply with quote Back to top

I would advise on calling us here at customer care so we may reset your device for the correct time. There is a temporary fix for the problem simply log into your web account click on account tab and change your time zone back. But since you indicated that it is not on every call I would advise on contacting us to try and resolve this issue.
View user's profile Send private message
lohroffc
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 21, 2005
Posts: 19

PostPosted: Wed Jul 13, 2005 11:02 pm    Post subject: Reply with quote Back to top

rcb116 wrote:
What kind of phone is it???


AT&T. We've had the phone for a couple of years and never had the problem prior to switching to Vonage.
View user's profile Send private message Yahoo Messenger
Sarah
New Forum Member
New Forum Member


Joined: Jul 03, 2005
Posts: 6
Location: Massachusetts

PostPosted: Fri Jul 15, 2005 10:30 pm    Post subject: Re: Caller id off by 1 hour occasionally Reply with quote Back to top

I am getting the same thing here in Western Mass. The voice mail times are correct on my messages, but the caller id readout is 1 hour behind. My time setting on my Vonage account is correct.

I have been resetting the time on the phone nightly but this is a pain... seems every time the phone gets caller id info, it sets itself backwards. The following calls do not correct it in my case unfortunately. How do we fix this besides logging into our accounts and playing with the time zone? It's right for me there so....? Is the Linksys router messing up the time?
View user's profile Send private message
linnym
Full Forum Member
Full Forum Member


Joined: Jun 03, 2005
Posts: 46

PostPosted: Fri Jul 15, 2005 11:29 pm    Post subject: Reply with quote Back to top

I have had this happen to me twice and changing time zones either in the dashboard or the router (RT31P2) does not affect it.
Seems that there is a third time zone control on the CID interface at Vonage.
The only way I have been able to get it corrected is to call CS and let them know that I have done all of the above and that they need to correct it and both times they have.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New XLFChanda
New Today 27
Yesterday 32
Total 85595

Who Is On Site
Visitors 134
Members 1
Total 135


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 3.77
Change:   +0.09
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.62 Seconds and 511 Pages In The Last 60 Seconds
The Vonage VoIP Forum