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Nathannar Posted:
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for some free gems
in clash of clans?
visit
https://www.facebo
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Astuce Clash Of Clans Gemmes
On Jun 30, 2016 at 16:54:02

jaclynqx69 Posted:
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On Jun 25, 2016 at 21:30:58

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

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Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

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Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

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Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

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Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14

ab11cd Posted:
Do you have a
confusion about
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turning off the
notification with
iPhone
...

In The Forum:
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Topic:
iPhone - Push Notification Problems
On Jan 06, 2016 at 02:03:55

gb129 Posted:
For the past ten
years I have used
the Vtech IP8100-2
Adapter and 4
wireless 5.8
...

In The Forum:
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Topic:
IP8100-2
On Dec 07, 2015 at 06:59:44

allommaCem Posted:
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your internet site
it helps a whole
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...

In The Forum:
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Topic:
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On Nov 10, 2015 at 12:33:23


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lohroffc
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 21, 2005
Posts: 19

PostPosted: Wed Jul 13, 2005 6:24 pm    Post subject: Caller id off by 1 hour occasionally Reply with quote Back to top

Twice in the last week we have gotten calls in which the caller id time is off by 1 hour. This wouldn't be a big deal except that it resets the clock on our phone, making it 1 hour behind. Again, not a big deal except that my wife uses the phone clock by our bed to determine what time it is in the morning and she actually missed an appointment because it reported the time as 1 hour earlier that it really was.

Anyway, has anyone seen this. When it happens the next call seems to correct it. It was a different caller that caused the problem the second time.
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rcb116
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Representative
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Joined: Jun 22, 2005
Posts: 127
Location: NJ

PostPosted: Wed Jul 13, 2005 7:23 pm    Post subject: Reply with quote Back to top

What kind of phone is it???
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VonT2
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Representative
Vonage<br>Representative


Joined: Jul 13, 2005
Posts: 7

PostPosted: Wed Jul 13, 2005 8:37 pm    Post subject: Reply with quote Back to top

I would advise on calling us here at customer care so we may reset your device for the correct time. There is a temporary fix for the problem simply log into your web account click on account tab and change your time zone back. But since you indicated that it is not on every call I would advise on contacting us to try and resolve this issue.
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lohroffc
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Vonage Forum Associate


Joined: Jan 21, 2005
Posts: 19

PostPosted: Wed Jul 13, 2005 11:02 pm    Post subject: Reply with quote Back to top

rcb116 wrote:
What kind of phone is it???


AT&T. We've had the phone for a couple of years and never had the problem prior to switching to Vonage.
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Sarah
New Forum Member
New Forum Member


Joined: Jul 03, 2005
Posts: 6
Location: Massachusetts

PostPosted: Fri Jul 15, 2005 10:30 pm    Post subject: Re: Caller id off by 1 hour occasionally Reply with quote Back to top

I am getting the same thing here in Western Mass. The voice mail times are correct on my messages, but the caller id readout is 1 hour behind. My time setting on my Vonage account is correct.

I have been resetting the time on the phone nightly but this is a pain... seems every time the phone gets caller id info, it sets itself backwards. The following calls do not correct it in my case unfortunately. How do we fix this besides logging into our accounts and playing with the time zone? It's right for me there so....? Is the Linksys router messing up the time?
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linnym
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Joined: Jun 03, 2005
Posts: 46

PostPosted: Fri Jul 15, 2005 11:29 pm    Post subject: Reply with quote Back to top

I have had this happen to me twice and changing time zones either in the dashboard or the router (RT31P2) does not affect it.
Seems that there is a third time zone control on the CID interface at Vonage.
The only way I have been able to get it corrected is to call CS and let them know that I have done all of the above and that they need to correct it and both times they have.
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