Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
jthunder
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 12, 2005
Posts: 22

PostPosted: Tue Jul 12, 2005 5:22 pm    Post subject: Potential Vonage Canada Customer - Best Ways to Subscribe? Reply with quote Back to top

I'm considering switching to Vonange on Shaw. Questions I have:

Is it cheaper to buy a retail kit (staples, LD, etc) and subscribe on the Vonage site? Or is it better to skip the retail kit and order direct from the vonage.ca site?

If I get a Uninteruptable power supply will I be able to keep the phone adapter/Shaw Router/and Cordless phone live? Or will a power outage affect the Shaw service outside of my house? What are the chances (low/medium/high?)

If I subscribe to the basic high-speed internet package from Shaw will I be able to manage the bandwidth usage using QOS on a 3rd party router (Linksys WRT54G)?

Are there any other current rebates or offers for Canadian customers that I should be aware of?

Thanks

JT
View user's profile Send private message
djino
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 27, 2005
Posts: 110
Location: Ottawa, Canada

PostPosted: Wed Jul 13, 2005 12:48 am    Post subject: Re: Potential Vonage Canada Customer - Best Ways to Subscrib Reply with quote Back to top

jthunder wrote:
Is it cheaper to buy a retail kit (staples, LD, etc) and subscribe on the Vonage site? Or is it better to skip the retail kit and order direct from the vonage.ca site?


If you go direct from vonage.. you pay $40 activation fee + $20 shipping. If you buy at staples,etc, you dont pay any of these fees..but I think the adaptor cost $85.. but you get a $65 rebate. Buying from store, well, this means its your own, you dont have to give it back..and you dont have to pay any activation fee or shipping for a rental adaptor.. If you choose to rent the adaptor from Vonage directly.. well you pay the fees..but if somethign goes wrong with the adaptor, well you can send it back for another one..where as if you purchased it from the store, you gotta deal with the manufactuer, meanwhile Vonage is still charging you and you have no service.

jthunder wrote:
If I get a Uninteruptable power supply will I be able to keep the phone adapter/Shaw Router/and Cordless phone live? Or will a power outage affect the Shaw service outside of my house? What are the chances (low/medium/high?)


What do you mean by uninteruptable power supply? you mean a UPS device? If so, well during a power outage, yes you'll be able to still have service for as long as the UPS device gives your adaptor/computer/phone power.

jthunder wrote:
If I subscribe to the basic high-speed internet package from Shaw will I be able to manage the bandwidth usage using QOS on a 3rd party router (Linksys WRT54G)??)


That depends on the bandwidth. They say Voip will work over a LITE high speed connection. But you can have QoS issues. I'd go with the regular high speed connection if not higher.

jthunder wrote:
Are there any other current rebates or offers for Canadian customers that I should be aware of?


I know if you can get ahold of someone who is currently using Vonage, there are refer-a-friend offers where you and the person who refers you get discount. Hope this information helps. Smile
View user's profile Send private message Send e-mail MSN Messenger
jdsharp
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 11, 2005
Posts: 18
Location: Toronto, ON, Canada

PostPosted: Wed Jul 13, 2005 3:50 pm    Post subject: Re: power outages and speed tests Reply with quote Back to top

jthunder wrote:
If I get a Uninteruptable power supply UPS will I be able to keep the phone adapter/Shaw Router/and Cordless phone live? Or will a power outage affect the Shaw service outside of my house? What are the chances (low/medium/high?)


As you live in a house my guess is Low.
Occasionally Cable internet needs repeaters and if you live in an apartment you are relying on the building to provide the power to it. When I lived in a house, the cable internet wasn't affected by short outages, but I lived in an apartment during the 2003 blackout.

update: Cable internet will last 6-8 hours in a local power failure see link in my next post.

Also a correction from the previous poster, your PC doesn't need to be powered on or connected to the UPS to allow the phone to work and there are some phones (uniden etc) with battery backups.

jthunder wrote:
If I subscribe to the basic high-speed internet package from Shaw will I be able to manage the bandwidth usage using QOS on a 3rd party router (Linksys WRT54G)?


This website offers the best Voip test I've seen to date so you can try before you buy.
http://www.vonage-forum.com/voip-speed-test.html

Another speed test is http://www.testyourvoip.com/ but it works better if you test it with the Golden Phone after you received your equipment. Exclamation


Last edited by jdsharp on Thu Jul 14, 2005 3:32 am; edited 1 time in total
View user's profile Send private message Send e-mail
jthunder
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 12, 2005
Posts: 22

PostPosted: Wed Jul 13, 2005 5:29 pm    Post subject: Reply with quote Back to top

Thanks for the info, specially the Voip tests! That really gives me a good idea of what I'll experience before I buy!.

So if I buy the adapter in-store does the retail store provide me with the rebate or do I get that rebate on my Vonage bill?

Thanks guys... really helpful.

One other scary thing is the wording in the terms of service regarding 911 calls, I would like to be resonably assured that once i have a Vonage Voip service, that my family will not have to worry about dialing 911 to get help.


JT
View user's profile Send private message
jdsharp
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 11, 2005
Posts: 18
Location: Toronto, ON, Canada

PostPosted: Thu Jul 14, 2005 3:29 am    Post subject: The quick answers and 6-8 hour power failures Reply with quote Back to top

There are other thread which cover these 2 questions but here are the brief answers along with a link to show cable internet will only last 6-8 hours in a power failure.

jthunder wrote:
So if I buy the adapter in-store does the retail store provide me with the rebate or do I get that rebate on my Vonage bill?


The best I've seen is $15 in store rebates... the bigger rebates come weeks or months later and the router rebate is not available in Canada.

jthunder wrote:
...the terms of service regarding 911 calls, I would like to be resonably assured that once i have a Vonage Voip service, that my family will not have to worry about dialing 911 to get help.


Until the 911 is service is legislated by the government, you may end up with the local police station and have to provide your address and describe phone service to the person (if they answer) as they do not have the equipment the real 911 office has. Confused

And lastly Cable internet will fail in a power failure in 6 - 8 hours depending on your provider and their local battery backup.

The following article quotes different canadian cable providers power outage times, but you have to go back or forward a page to see them all.

http://www.digitalhomecanada.com/index.php?option=com_content&task=view&id=476&Itemid=34&limit=1&limitstart=3
View user's profile Send private message Send e-mail
jthunder
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 12, 2005
Posts: 22

PostPosted: Thu Jul 14, 2005 9:02 am    Post subject: Reply with quote Back to top

Wow, didn't know that about the 911 service, from what I had read elsewhere it sounded like the 911 number gets routed first through the Vonage system, then to the local 911 provider, if available. I'll have to rethink this if that is indeed the case. You never want to have to use 911, but with 2 small kids in the house its important.

Sounds like I'll be checking out the prices instore for the adapters and hopefully find something that will let me test out the service relatively risk free (rebate + no hook-up fees). Then I don't have to cancel my pots service right away to save the money.

Thanks again for the help... - Great forum.
View user's profile Send private message
Bulldog
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 27, 2005
Posts: 10

PostPosted: Thu Jul 14, 2005 7:58 pm    Post subject: Reply with quote Back to top

I must first say I enjoy using Vonage Voip. I have became a true Hater of the local Phone Monopoly Bell Canada. I moved over 3-4hrs north of family.

Now with the 911 service. Bells 911 is not total 100% save but may be better than the Voip system. But ask yourself when did 911 come into your area? What did you do prior to it coming? Maybe you could still be without the 911 service in your area.

Now with Voip you do have to set up your address for 911 to work, but give it time the system could be as good as Bells. It is hard to say.

With the power outage I must say I live in a area in Ontario that the power has only gone off maybe a total of 5minutes in a year, with the blackout we were untouched but I guess if the power were to go out and the same with my cable internet I would have to go next door.

I use to pay over 150/month with bell now I pay about 70 for internet and phone so I must say I like it so far. The quality has been perfect.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Aasingox
New Today 1
Yesterday 9
Total 99036

Who Is On Site
Visitors 97
Members 1
Total 98


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.81
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.79 Seconds and 487 Pages In The Last 60 Seconds
The Vonage VoIP Forum