Discussed previously it is the adaptor incorrectly detecting a touch tone. We haven't heard a lot about this lately and I haven't experienced it myself in months so I thought recent firmware releases had alleviated the issue.
I think their latest update and "switching me to port 2" whatever that means, corrected the problem.
We've had a business Vonage line in the house for 18 months and our home version for only 6. Our home system always had problems, noise, echoing, funky ringing, beeping tones, etc. For MONTHS they tried to blame it on the cable company etc, THANKFULLY I was able to ask them why there is no problem with the company quality.
So far yesterday, no echo and not beeping so hopefully they finally got their act together. I sure enjoy the $25 a month......
scerruti Vonage Forum MVM
Joined: Feb 05, 2005 Posts: 1424
Location: Carlsbad, CA (finally)
Discussed previously it is the adaptor incorrectly detecting a touch tone.
Yeah, as otaku pointed out I may have misspoken here. If the tones are heard by the person on the Vonage phone the problem is on Vonage's end.
If by receiver the original poster meant someone to whom a call was placed from a Vonage phone, then it is caused by the adapter.
Elmar66 wrote:
"switching me to port 2" whatever that means
This means changing the line on your adapter in use from line 1 to line 2 (Vonage changes the configuration, you move the cable). The only reason this could help is if there were audio quality issues with the line 1 port. I think their update improved the CODECs DTMF recognition.
As of today (08/23/05), I'm still getting the beep tone on the receiving end (NOT the Vonage phone). I'm using the PAP2 adapter with a D-Link DWL-G624 wireless router.
Any fixes yet?
EzCo Vonage Forum Evangelist
Joined: Jul 21, 2005 Posts: 533
Location: Southeastern PA
No fix yet. I called tech support and opened a ticket. If you could, please do the same. The more tickets opened on this issue the better. If we don't band together, they'll never fix it.
batman683 wrote:
As of today (08/23/05), I'm still getting the beep tone on the receiving end (NOT the Vonage phone). I'm using the PAP2 adapter with a D-Link DWL-G624 wireless router.
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