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EJK80 Posted:
Hey folks. Last
week a naked dsl
company
reconnected my
service after
disconnecting
...

In The Forum:
Hard Wiring - Installation
Topic:
A Naked DSL Disaster
On Dec 02, 2008 at 23:23:27

kdf55 Posted:
IF you would do a
search on
cancellation fee,
you will see that
it has been
reported
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 23:15:15

adjonline Posted:
Well I suppose
that comes down to
personal
preference.
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:48:25

roscopco Posted:
once again if she
calls the v-access
number in the uk
you don't need a
virtual uk
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:46:36

adjonline Posted:
She will be billed
at UK rate to a
virtual number,
but the $4.99 you
pay makes it a
...

In The Forum:
Vonage
Topic:
International Charges to UK
On Dec 02, 2008 at 22:26:23

George_ Posted:
First, I have no
contract with
Vonage. Companies
that do charge a
disconnect or
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 22:14:47

kdf55 Posted:
Read your Terms of
Service. It is
spelled out
completely in
there. It has a
cancellation
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:59:26

George_ Posted:
I have 2 lines
with Vonage. I
just cancelled 1
of them as I no
longer needed it.
I was
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:37:28

butterman Posted:
Will do. My
billing cycle ends
next week, I'll
post an update. I
have a feeling
that
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 02, 2008 at 20:38:53

jvocioni Posted:
Hey
Butterman, I
agree that the
router/firmware
are common setup;
I'm uncertain
...

In The Forum:
Vonage
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 19:55:31


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arcking
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Posts: 491

PostPosted: Mon Jul 11, 2005 2:06 pm    Post subject: Extra adapter for travelling Reply with quote Back to top

Is it possible to have 2 adapters to use for travelling that way one could be at your main residence and the other at your hotel? Could this been done with only 1 Vonage line or would it require 2 lines (1 for each adapter)?

If it required 2 lines would it be possible to enable/disable the second line, so you only paid for the second line when when traveling? If so would there be any charges other than the monthly fee? Could you keep the number on the second line even if you did actually use it all the time (it wouldn't really matter - SimulRing)?

Thanks

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scerruti
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Posts: 1422
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PostPosted: Mon Jul 11, 2005 2:42 pm    Post subject: Reply with quote Back to top

arcking wrote:
Is it possible to have 2 adapters to use for travelling that way one could be at your main residence and the other at your hotel? Could this been done with only 1 Vonage line or would it require 2 lines (1 for each adapter)?

We had a thread previously where we concluded you would need two lines.
arcking wrote:
If it required 2 lines would it be possible to enable/disable the second line, so you only paid for the second line when when traveling? If so would there be any charges other than the monthly fee? Could you keep the number on the second line even if you did actually use it all the time (it wouldn't really matter - SimulRing)?

I doubt that you could get this through Vonage. They state that they cannot put accounts on hold.

Have you considered using the SoftPhone option?

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arcking
Vonage Forum Evangelist
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Joined: Apr 29, 2005
Posts: 491

PostPosted: Mon Jul 11, 2005 3:58 pm    Post subject: Reply with quote Back to top

Quote:
They state that they cannot put accounts on hold

I don't mean to put the account on hold, but to sign up for a 2nd line at the start of the trip and then discontinue service at the end of the trip.

_________________
Road Runner Cable > SB4100 > WRT54GL (HyperWRT) > RT31P2
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scerruti
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Joined: Feb 05, 2005
Posts: 1422
Location: Carlsbad, CA (finally)

PostPosted: Mon Jul 11, 2005 4:46 pm    Post subject: Reply with quote Back to top

There is a $10 activation fee for almost everything (SoftPhone, Fax Line, Virtual Numbers). I would expect the same is true for Add A Number unless they charge the full $30 activation fee.

I think that section 3.6 of the TOS would apply ($40 termination fee per line) because you are talking about using a second adapter that was subsidized by Vonage.

So $50-$80 on top of the monthly charge. However I can't access parts of Vonage's site currently so I can't get a better answer.

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rcb116
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Representative
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Joined: Jun 22, 2005
Posts: 127
Location: NJ

PostPosted: Mon Jul 11, 2005 5:15 pm    Post subject: Reply with quote Back to top

scerruti is right about termination, it does apply. So does activation .


If you were to add a line the way you are suggesting, .
You would have to pay the following

activation ($29.99)
monthly plan(either $14.99 or $24.99)
Termination fee($39.99)
+tax

Per trip $87.82-$98.12 depending on the plan. Thats also without the 1 time price of a router/adapter.

I dont see how this would be feasible for anyone.
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arcking
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Posts: 491

PostPosted: Mon Jul 11, 2005 8:13 pm    Post subject: Reply with quote Back to top

Yeah that would be pretty pointless.

I didn't realize you needed a new voice plan for each line - I thought they shared the minutes.

_________________
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