Voice Mail Access problems

Posts: 2 · Posted: Sun Jul 10, 2005 9:48 pm Post subject: Voice Mail Access problems

The instructions say "Simply dial *123. There's no need to dial your eleven-digit access number to check your voicemail account as long as you are calling from your Vonage telephone." the systems always requires me to put in my 11 digit account number when I am calling from my phone. Any Ideas Question

Posts: 646 · Posted: Sun Jul 10, 2005 11:45 pm Post subject:

I think I've run into that before. There's a hidden setting in the voicemail called "Prompt for mailbox number." Go into your voicemail, and hit 9 to go to setup, then hit 9 again to toggle the prompt on and off.

Posts: 2 · Posted: Mon Jul 11, 2005 9:08 pm Post subject: Mailbox access problems

Thanks for the info, it worked Very Happy

another undocumented feature!

Posts: 216 · Posted: Thu Jul 28, 2005 12:05 pm Post subject:

I tried connecting to my voicemail and pressing 9... that worked... I then press 9 again and it says that I have pressed an invalid key.

Am I missing something?

Could it be due to the fact that I have 2 phone numbers (one on each port of my router)?

When I connect to my voicemail from line 1 it prompts me for my mailbox number but when I connect from line 2 it skips right to prompting me for my password. This is not a big deal but it would save me from pressing 12 extra digits every time I connect to my voicemail. Very Happy