Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   This topic is locked: you cannot edit posts or make replies.  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Alex_F
New Forum Member
New Forum Member


Joined: Jul 14, 2005
Posts: 5

PostPosted: Mon Jul 25, 2005 10:43 am    Post subject: stay focused on finding the solution Reply with quote Back to top

Here is what I found to be the closest to unlocking the device:
Quote:
'This is how I did a reset on my PAP2:
I opened the box to find a two pin jumper for three pins available on
the board. I kept the device ON, (I used NONSTATIC gloves) pluged off
the jumper from the second and the third pins and connected it to the
first and second pins. Then I punched in "****" and "FACTRESET" and
then "1" on the telephone connected to the PAP2. It announced that it
did RESET successfully. I then switched of the PAP2 and reverted the
jumper back to its second and third pin position and closed the box. I
had the PAP2 unlocked!
'

Others have reported that there is no jumper
see picture
http://offshoredrive.com/~lesha/imgp4129.jpg
but someone said U34 is the jumper (right -down in the above picture)

Could someone confirm or infirm this ? Did anyone have tried this ?
View user's profile Send private message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Mon Jul 25, 2005 10:55 am    Post subject: Reply with quote Back to top

Wow...Best of luck with that.... Rolling Eyes
The problem will most likely revert back to the fact Vonage doesn't allow unlocked boxes on their network...So if they see the MAC address is the same but you "unlocked" it, then good luck also keeping your account active...

How many times are people going to complain about Vonage etc and locked adapters when there are other options out there that will easily allow them to BYOD etc...
View user's profile Send private message
Alex_F
New Forum Member
New Forum Member


Joined: Jul 14, 2005
Posts: 5

PostPosted: Mon Jul 25, 2005 11:39 am    Post subject: why it can not be open like for softphone account ? Reply with quote Back to top

Here is one reason for this unlock search:
- If you cancel before 12 moths of service then there is a $39.9 disconnect fee
- If you bought the adaptor from a retail store, they (Vonage) say return it to retail store
So if you already have (or more than) 12 months and you want to cancel:
- you can not return the adapter to the retail store ( who will take it back after 12 months ? )
- you will not return the adaptor to Vonage because there is no disconnect fee to avoid, and it looks that they will not accept a retail adapter sent back to them
Now is not about people complain about Vonage & locked adapters it became what you will do with that adaptor ?
Would it be nice to be able to use it instead of throwing it away ? (could be regarded as throwing your money away)
Personally, even if I will not try anything (and use Vonage service for years to come), I would like to know that there is a way to unlock the PAP2. (and to know that way) or at least start with make the web interface accessible.
So forget about reasons and consequences, I would like to see that someone post a method to unlock the device! (Or give a solid explanation why it can't be done)
View user's profile Send private message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Mon Jul 25, 2005 11:47 am    Post subject: Reply with quote Back to top

Easy.
You do what some other people are talking about and share your credentials with others, then there can be multiple users on an unlimited account. Of course Vonage would want to avoid that. Simple business practices will tell you that.

It is by choice you decided to buy it retail...To be able to expect to return it to Vonage is not a realistic expectation.

Also, like others have mentioned most people who really want an unlocked device will be tinkering with it, mess something up, call Vonage and waste the time of CS reps that could be helping someone else out, and then get livid that they had a long wait...
Here is a sample of a phonecall I had in another post of mine...

CS-What can I do for you?

Caller-I was messing around in the router/adapter/whatever, changed some things in there to see what it does, and now my Voip line doesn't work...you guys are horrible and I am reporting you to the FCC, FAA, BBB, and ABC!

CS-Sir/Maam, what settings did you change?

Caller-I don't remember, but it used to work, and doesn't now! You have deceptive practices for NOT locking me out so I could mess around with things I have no idea what they are! I want credit added to my account, credit me now!

CS-Do you have ANY idea what values/settings/ you tinkered with at all?

Caller-No, I am cancelling my account and getting a laywer to sue you for giving me enough access to be dangerous to my settings!

CS-(sigh)
View user's profile Send private message
Magnusnu
New Forum Member
New Forum Member


Joined: Jul 19, 2005
Posts: 4
Location: Stockholm, Sweden

PostPosted: Mon Jul 25, 2005 2:42 pm    Post subject: I have instructions on how to UNLOCK Linksys PAP2 Adapter Reply with quote Back to top

I have finally found the hard reason for Vonage not unlocking the PAP2 Cool
They are protecting their intellectual property!

Under the admin login you will find that the configuration will be downloaded from ls.tftp.vonage.net.

Of course you can as a customer use your account information and hack their system - causing them untold damages.

The simple fact that so many have done like me - read and read on the box in the store, thinking that we actually were buying a Linksys PAP2 adapter and not a Vonage Service seems to be completely beyond their interest.

I have 2 PAP2 devices, which I have bought for $60 each. I'm unlikely to fly across to the US to have the store take them back.....

I would be very willing to give Vonage a few $ to unlock my device, which they very easily could do by remotely removing all their custom configuration - leaving me no clue to what special things they have, like downloading configuration from ls.tftp.vonage.net.

In my case - and possibly many more, Vonage would in my mind change from being obnoxious to fair and just.

For their managed service I have all sympathy for keeping the devices completely centrally managed, but where is the logic of refusing to unlock in cases like mine - where they don't even provide a service in my country, or allowing use of the second port for a private service such as a local *asterisk server - could well be that you have to enter config details on your own account page and have Vonage pushing "your private" config for the second port down to your device - user gets full use and Vonage full control.....

Just my two pennies Wink

PS, I too as many more here have spent hours on the phone trying to get my device usable.... Hello vonage....

PPS, Vonage now unlock Cisco ATA 186 adapters on request, maybe I will be able to get mine unlocked in a couple of years, until that happens I will most likely call a few more times just 'cause I want to get the use of the adapters I bought at retail price, with the wording - No Contracts Lol
View user's profile Send private message ICQ Number
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Mon Jul 25, 2005 2:51 pm    Post subject: Reply with quote Back to top

This could also cause a problem for you...

2.6 Use of Service and Device by Customers Outside the United States. Although we encourage you to use of the Service to place calls to foreign countries from within the United States, we do not presently offer or support the Service in any countries other than the United States and Canada. If you use the Service or the Device outside of the United States or Canada, you will be solely responsible for any violations of local laws and regulations resulting from such use. We reserve the right to terminate your Service immediately if we determine, in our sole and absolute discretion, that you have used the Service or the Device outside of the United States or Canada.

Why not realize you have adapters you most likely will not be able to use, sell the pap2's on ebay or something, recoup some of your money, and then move to someone different.
View user's profile Send private message
drnobby
New Forum Member
New Forum Member


Joined: Jul 19, 2005
Posts: 8
Location: Miami, FL

PostPosted: Mon Jul 25, 2005 4:31 pm    Post subject: Reply with quote Back to top

BTW : The U35 "Jumper" does nothing ... well at least not
what it could be supposed to do Smile


Trowski wrote:
This could also cause a problem for you...

2.6 Use of Service and Device by Customers Outside the United States.


Hi Trowski - old friend,
all these bothersome Forum users are really taking a lot of your
time - don't they Wink

bla bla bla ... people actually have a concearn about the device
and you are still punching out §´s of user agreements -
these guys are not Vonage Clients and don´t plan becoming ...
even less after having bought an expencive adatper
(sure, they did not get the rebate and US$ 60.- sure IS expencive
for something you can´t use ...now looking at Grandstream devices,
they do work smooth, not locked and are REALLY CHEAP and REALLY
PORTABLE, too ) - well so to say, these §´s don´t apply to them
- they didn´t agree to them or where´re the TERMS ... on the BOX, too ?????

Well - for all who think it's not correct to have a Locked PAP2,
just visit our most favorit topic in this regards

http://www.vonage-forum.com/sutra39908.html#39908


best regards

Dr.Nobby

_________________
Dr.Nobby

1 x 9.6k DialUp
1 x 386DX, 2, 20, 800x600 with Neon (stickers) and Rally stripes
1 x SmokeSignal Generator
1 x PAP2 Locked Wink
1 x Sixpack Buex But + CurryWurst

That's one happy son of a gun -
View user's profile Send private message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Mon Jul 25, 2005 4:36 pm    Post subject: Reply with quote Back to top

No one is a bother to me...I am just here to help when I can..

But I think you may find it bothersome that is issue won't change anytime soon. Again, there are so many providers out there that allow BYOD etc....Vonage is not forcing anyone to stay with their service, there is not a contract, etc...

Again, do I feel for you, yes I do...Will a class action lawsuit get you anywhere? Most likely not. Is it worth hiring a laywer? Only if you have enough money to waste on this just to stay with a provider you feel is deceptive etc? Hardly....
View user's profile Send private message
splitech
New Forum Member
New Forum Member


Joined: Jul 25, 2005
Posts: 6

PostPosted: Thu Jul 28, 2005 12:57 am    Post subject: pap2 is now unlocked but // bad news Reply with quote Back to top

i tried to unlock my pap2 from Vonage, but now its unlocked, and it won't contact vonage's server.. I was on the phone for 3 hours last night, Vonage could not fix, and then they hung up on me, well i think its out the door with them, unless you know how to fix this?
View user's profile Send private message
paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Thu Jul 28, 2005 2:52 am    Post subject: Re: pap2 is now unlocked but // bad news Reply with quote Back to top

splitech wrote:
i tried to unlock my pap2 from Vonage, but now its unlocked, and it won't contact vonage's server..

View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   This topic is locked: you cannot edit posts or make replies.

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Shawnhiz
New Today 6
Yesterday 10
Total 99032

Who Is On Site
Visitors 119
Members 0
Total 119


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.78
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.75 Seconds and 532 Pages In The Last 60 Seconds
The Vonage VoIP Forum