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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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JohnM720
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 21, 2004
Posts: 13

PostPosted: Wed Jul 06, 2005 9:39 am    Post subject: Going to voice mail after 1 ring Reply with quote Back to top

I have received a few voice mails that everyone swears that the phone never rang and no one was on the phone at the time. I took that info as they just missed the call waiting signal and therefore went to voice...This weekend I noticed that on 2 separate occassions that the phone rang once and stopped as if it was answered (it wasn't) and the call went to voice mail. Only happened a few times, but before it causes a problem I thought I would get your expertise as to the causes and what I should be checking.

Voice mail is set to answer after 30 seconds...Call Forwarding is disabled....Network availablity number is also disabled.
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scubasteve
Vonage Forum Associate
Vonage Forum Associate


Joined: May 25, 2005
Posts: 21

PostPosted: Wed Jul 06, 2005 9:58 am    Post subject: Reply with quote Back to top

what's your setup? I had the same issue which was caused by my FreeBSD firewall: http://www.vonage-forum.com/ftopic6437.html
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YoYoShirey
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 06, 2005
Posts: 12

PostPosted: Wed Jul 06, 2005 9:58 am    Post subject: Here is what I would do Reply with quote Back to top

I would first login at vonage.com and make sure that its not set do go to your voicemail after 5 seconds. Make it 15-20. If it is set correctly, you may need to be sure that your router is properly configured to allow the phone adapter to work the way it needs to. Do you know how to Forward Ports etc?
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JohnM720
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 21, 2004
Posts: 13

PostPosted: Wed Jul 06, 2005 11:26 am    Post subject: Reply with quote Back to top

My set-up is Cable modem Arrow RT31P2 Arrow PC's in ports 1, 2, & 3 and phone in line #1. I double checked my settings and they are just as I stated (30sec to voice mail; Forwarding is disabled; Network avail number also disabled) and as I said this is an intermittent problem.

I use Norton Internet Security as my firewall, but if it was a firewall issue I would think the problem would occur all the time.

I am using the RT31P2 that I received from Vonage so there is no need to forward any ports. Again this is only intermittent but I am trying to track it down. Usually when something starts out as intermittent, in the near future it tends to become chronic. I am trying to stop it before it gets to that point.
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