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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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Needhelp
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Joined: Jul 06, 2005
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PostPosted: Wed Jul 06, 2005 9:17 am    Post subject: I have been informed that VoIP Company will not port out. Reply with quote Back to top

I was informed by a Vonage representative that they do not and will not port a number out of Vonage. The reason given is that they do not obtain or release numbers to the NANPA but are the actual customer and have no legal obligation to port out. They indicate that they do port in. This strikes me as extremely hypocritical and anti-competitive. Should there be a disclaimer that if you obtain Vonage service, you are forever stuck with it if you want to keep your number? Thoughts?
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KDWycha
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Joined: Jan 19, 2005
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PostPosted: Wed Jul 06, 2005 9:46 am    Post subject: Reply with quote Back to top

Although I have had this number for 22 years I do beleive I could live without it and get a new telephone number. Does not concern me one bit.

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Kevin Wycha
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jnuzzi
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PostPosted: Wed Jul 06, 2005 11:00 am    Post subject: Reply with quote Back to top

I have read rumors that Vonage will port out a number if you ported the number in to begin with. I am not sure how true this is though.

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rcb116
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PostPosted: Wed Jul 06, 2005 3:43 pm    Post subject: Reply with quote Back to top

You CAN port your number out of Vonage. you have to do a "Winback Procedure". However, Vonage does not play a part in the winback process. You have to go through the company you are porting to and you must keep your Vonage line active until the port is complete. Just as when you ported TO Vonage.
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Needhelp
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PostPosted: Thu Jul 07, 2005 12:44 pm    Post subject: Thanks, more comments about porting. Reply with quote Back to top

While I would not mind getting a new home phone or other non-business generating number, I use my number for business all the time. In that situation, just "living without" my number would not be an option. If I do not port in and obtain a number from Vonage, it appears I am stuck with them until I no longer need the telephone number for business. Again, this seems anti-competitive and no where in the fine print did I read that they can/will do this.

Chela
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rcb116
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PostPosted: Thu Jul 07, 2005 3:23 pm    Post subject: Reply with quote Back to top

Needhelp,

Did you not read my post.

YOU CAN PORT OUT YOUR NUMBER FROM Vonage.

Needhelp wrote:
"Again, this seems anti-competitive."

What does??
Again, YOU CAN PORT OUT YOUR NUMBER FROM Vonage.

Not only can you port out the number that you ported in but you can port out a number that we assign to you as well.

1 More time
YOU CAN PORT OUT YOUR NUMBER FROM Vonage.

Did I clarify that enough Wink

If not please refer to my earlier post, which will explain in detail that
YOU CAN PORT OUT YOUR NUMBER FROM Vonage. Brick wall
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Excalibur
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PostPosted: Sat Jul 09, 2005 5:37 pm    Post subject: Rep Emer who does LNP's also said YES you can LNP out Reply with quote Back to top

A Vonage rep also told me today that YES you can port out from Vonage.

Of course, I have no way to verify.
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amdmaxx
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Joined: Jul 10, 2005
Posts: 1

PostPosted: Sun Jul 10, 2005 7:38 am    Post subject: Reply with quote Back to top

What is winback and how does it work?
I called 10 different optimum voice reps, 1st said I could port, next 9 said I couldnt..
Please advise..

rcb116 wrote:
You CAN port your number out of Vonage. you have to do a "Winback Procedure". However, Vonage does not play a part in the winback process. You have to go through the company you are porting to and you must keep your Vonage line active until the port is complete. Just as when you ported TO Vonage.
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fuzzywayne
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Joined: Jun 28, 2005
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PostPosted: Mon Jul 11, 2005 11:05 am    Post subject: In the process of porting out... Reply with quote Back to top

Hey everyone! I'm actually in the process of porting out a Vonage assigned number. I did exactly what rcb116 said about a month ago: I called up another carrier, asked for a number transfer, and kept my Vonage line up.

Unfortunately, the initial request was rejected on the basis that the name did not match the Vonage user name, which it of course did. So one rejection for no reason. The new company resubmitted the request again today. Maybe it was somebody's slip up and they hit the wrong button, I'll give the benefit of the doubt for now. Another rejection and it will definitely raise suspicions.
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