My old Voip provider refuses to release my old number (i find this out after calling CS more than 30 days after waiting for it to transfer). I had Vonage cancel my number transfer request, being told that my VPN can be used as my regular number. Well, my hubby calls the VPN direct and the call comes through to the house. Later on that day, people start getting "The number you are callling is not in service", I call CS with a wait time of 15 minutes, get disconnected, call back wait time of 13 minutes, get told that it's a glitch in the LNP system they have been having that day. I should be back up last night or this morning. Get an email about an hour later asking me to call them. After being in lala land for 25+ minutes, we are told it's a system upgrade now, and that we should be up last night or this morning. This morning, still no incoming calls. I call in and get our wonderfully outsourced lack of CS reps. They have me check my router, change my phone plug port, etc. Get told I need a new phone and that is that! ****? I call back, get told that i need to reboot my router and change the phone port and then since that didn't work, i need to reset my voicemail??? Anyway I do that and it still doesn't work. Shocker! Since all of this has nothing to do with what I was told last night! Then Mr. International CS Rep tells me that they see the open ticket and that I should be back up in a couple hours. Yeah right. I just spent 4+ days with no internet or phone service cause Comcast ****, and the day I get that back now Vonage craps out on me. Anyone ever have this happen? Will I ever be able to get decent phone service from Vonage or am I better off switching to SBC?
send me your account info and I will make sure someone gets this problem fixed for you. I apologize for the trouble you have been having, I will take control of the ticket and make sure your service gets back up and running.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New KentCornw New Today 9 Yesterday 39 Total 69981 Who Is On Site Visitors 144 Members 1 Total 145
†Limited time offer. Cannot be combined with any other promotional offer. Offer good for new accounts only. Limit one (1) Best Buy® GiftCards per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Card. Allow 8 weeks after the 61-day requirement to receive the Gift Card via email. The Best Buy® GiftCards® are registered trademarks of Best Buy®. Terms and conditions are applied to GiftCards. Best Buy® is not a participating partner in or sponsor of this offer. Vonage has the sole right to decide all matters and disputes arising from the Gift Card and all decisions are final. All taxes on gift cards are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Card sustained during delivery or product defects of any kind. In the event that the Gift Card become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value. \
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.55 Seconds and 171 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 9
Yesterday 39
Total 69981
Who Is On Site
Visitors 144
Members 1
Total 145
0.00