WRTP54G Issues

Posts: 646 · Posted: Mon Jul 25, 2005 11:09 pm Post subject:

When you're entering the MAC address, be sure to use capital letters. Somebody reported that the fields are case sensitive.

Not sure about fixing that WRTP54G though... I guess you can wait for a new firmware.

Posts: 3 · New Forum Member Joined: Jul 03, 2005 Posts: 3

I just spent 3.5 hrs with tech support this weekend. The first tech support person tried to upgrade me to 1.00.37 According to him he told me that the update was successful, even though my unit was displaying 1.00.20 (which was the version my router came with). This did absolutely nothing to fix my problems, so I called back and spoke / screamed with another tech support person, who then pushed 1.00.29 to me. All of my problems are gone. Vonage however will be in for a rude awakening if / when they push bad firmware upgrades to peoples equip. and there routers start to fail. Linksys is getting draged through the mud on this deal as far as I'm concerned, and this would keep me from buying another linksys product, and recommending vonage.

Posts: 2 · New Forum Member Joined: Jul 15, 2005 Posts: 2

Well I spoke too soon. My WRTP54G ver. 1.00.29 developed the same problem overnight. (One way audio on outgoing calls). Did a little research and found that most one-way audio problems with VoIP happen because of NAT. Did a bit of testing and found sure enough that if I disable NAT on router the problem went away. Enabled NAT and problem reappeared. Have some other ideas but at least I should be able to call tech support.

Posts: 1 · New Forum Member Joined: Jul 27, 2005 Posts: 1

dspitler,
Do you DMZ enabled? If so, disable the DMZ and try it again see if one-way voice goes away.

Posts: 646 · Posted: Thu Jul 28, 2005 4:43 pm Post subject:

This poll would be a lot more realistic if it had a N/A option. I don't have the router, but I had to vote before it would let me see the results.

Posts: 102 · Vonage Forum Senior Joined: Jul 04, 2005 Posts: 102

you should not have had to vote to read the polls. there is a link under the votinng that says "view results"...

Posts: 646 · Posted: Fri Jul 29, 2005 7:09 pm Post subject:

I had tried that first. The page just reloaded, with no change. Maybe it hates firefox?

Posts: 102 · Vonage Forum Senior Joined: Jul 04, 2005 Posts: 102

im using firefox 1.0.6 and it works for me...

Posts: 2126 · Posted: Fri Jul 29, 2005 8:00 pm Post subject:

paul248 wrote:

I had tried that first. The page just reloaded, with no change. Maybe it hates firefox?

Paul, I will look into it, could be a bug.

PS, I just heard some beeps

Smile

Posts: 3 · New Forum Member Joined: Aug 06, 2005 Posts: 3

Quote:

Mine is 1.00.37 but when it was still 1.00.29 I spent about 45 minutes patching with the Vonage technical guru. It updated to 1.00.37 automatically. I have no issues whatsoever at this time. (Knock on wood!)

I wish someone could tell me how to find these magical firmware/patches/updates. Everybody dances around talking about them, but I have only found one firware upgrade. When I do it, I get a "Failed CRC" error. I have tried everything but standing on my head to get it to work. Do I need to update from 1.00.20 to .29 before I try going to .37? I read about some users' routers automatically updating themselves? Did this start with version .29?