Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Richardmi Posted:
cialis 10 mg
effectiveness no
new posts buy
cialis - online
canadian pharmacy
...

In The Forum:
International Rates
Topic:
Purchase reasonably tadalafil generic online these days
On Sep 01, 2014 at 23:43:38

WalterKi Posted:
cialis for daily
use reviews total
posts buy
cialis online -
cialis soft
doseage
...

In The Forum:
International Rates
Topic:
Buy tadalafil shabby online minute
On Sep 01, 2014 at 22:30:24

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Fourth Quarter and Full Year 2013 Financial

Vonage Chief Executive Officer to Present at the Citi 2014 Global Internet, Media & Telecommunications Conference

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
wurdmann
New Forum Member
New Forum Member


Joined: Jul 01, 2005
Posts: 4

PostPosted: Mon Jul 04, 2005 11:53 am    Post subject: Problems with receiving calls on virtual phone number Reply with quote Back to top

Hi all,

I just got service with Vonage and am having a bit of a problem. I am in the process of getting my number transferred, and in the meantime I have been given a virtual phone number. I can make outgoing calls just fine. However, when anyone tries to call me on the virtual number, they get a message saying "you may leave a message for the person you are calling by entering a mailbox number. To enter your mailbox press pound." So far I have not had any help with the CSRs on this. Has anyone had this problem and know how to fix it? Thanks.
View user's profile Send private message
dabones
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Tue Jul 05, 2005 12:02 pm    Post subject: Reply with quote Back to top

ar eyou sure you have teh correct number?? that sounds like the recording you get when you dial your voicemail local number (NOT *123).. mayb eyou read the e-mail tehy sent you wrong and have given oiut eh mailbox number instead of your actual virtual phone number.. or maybe the virtual number was not set up properly..


check the initial e-mail sent by Vonage that included your numbers, or log into your dashboard and see if you can find it there..

_________________
Using Vonage (RT31P2) since Jan 05
on Rogers Cable -- 1M/256K

** Notice, GrandCentral.com has been purchased by google.. they are now 'invite only' .. PM me if you would like an invite..
View user's profile Send private message
wurdmann
New Forum Member
New Forum Member


Joined: Jul 01, 2005
Posts: 4

PostPosted: Tue Jul 05, 2005 12:06 pm    Post subject: Reply with quote Back to top

Thanks for the reply. I do have the correct number, but for some reason it is messed up. I talked with one of the CSRs, and they could not figure it out, so they gave me another virtual phone number to use. It is working fine so far....
View user's profile Send private message
dabones
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Tue Jul 05, 2005 6:31 pm    Post subject: Reply with quote Back to top

glad you got it working right now..

they seem to have alot of number assigning problems.. I'm glad both mine worked right away.. Smile my one number is too easy, it makes ppl confused.. lol..

_________________
Using Vonage (RT31P2) since Jan 05
on Rogers Cable -- 1M/256K

** Notice, GrandCentral.com has been purchased by google.. they are now 'invite only' .. PM me if you would like an invite..
View user's profile Send private message
tronixx
Vonage Forum Senior
Vonage Forum Senior


Joined: Jul 04, 2005
Posts: 102

PostPosted: Sun Jul 10, 2005 8:44 am    Post subject: Reply with quote Back to top

wurdmann wrote:
Thanks for the reply. I do have the correct number, but for some reason it is messed up. I talked with one of the CSRs, and they could not figure it out, so they gave me another virtual phone number to use. It is working fine so far....


did they charge you for giving you the new Virtual number? i had issues with the virtual number they gave me. im doing the LNP and my virtual number (VN) was not in service(you would call the number and they lady would say ( we sorry, the number you are dialing is not in service... this was verified by the tech i was speaking to). i called Vonage cs and they did not even see the VN on my account. i had one because i saw it on my account. well, then ended up giving me another one but then i got a bill for 15 bucks for that. i sent CS an email stating i should not be charged for that, which i don't think i should since they give you a VN to use while being ported.

so just wanted to give you some background and ask how they handled yours...
View user's profile Send private message
barrettkg
New Forum Member
New Forum Member


Joined: Apr 03, 2005
Posts: 1

PostPosted: Sun Jul 10, 2005 6:15 pm    Post subject: Now I have this problem Reply with quote Back to top

I have this same problem. It use to work fine (since April), but now my account does not seem to have any voicemail boxes associated with it. Callers get asked to enter a mailbox number and mine does not work. The web site says voicemail is enabled, but clicking the voicemail tab displays "No voicemail boxes found for your account". Attempting to set a PIN returns an error.

I suspect that a status change in my phone number transfer triggered this. The timing was close enough.

Took me 2 hours with two barely understandable support person to convince them there was a real problem and it was not me being incompetent.

I just want this working again. I don't care if they change my virtual number or if I lost all my old voicemails.
View user's profile Send private message
wurdmann
New Forum Member
New Forum Member


Joined: Jul 01, 2005
Posts: 4

PostPosted: Wed Jul 13, 2005 12:46 pm    Post subject: Reply with quote Back to top

They did not charge me for the other temp number. At least they said the didn't, and it has not shown up on my credit card bill yet. And it better not Evil or Very Mad
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New J90U
New Today 14
Yesterday 40
Total 82982

Who Is On Site
Visitors 159
Members 2
Total 161


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 3.45
Change:   +0.07
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.82 Seconds and 943 Pages In The Last 60 Seconds
The Vonage VoIP Forum