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Alfisti
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 17, 2005
Posts: 24

PostPosted: Fri Aug 26, 2005 2:27 pm    Post subject: Possibly My Bad Reply with quote Back to top

Jim - This is possibly my bad. It was the WRT54GS I was considering purchasing and using SVEASOFT with. Is that possibe to do?

_________________
Comcast-->SB5100 -> Hawking Broadband Booster --> Linksys WRT54GS Router--->Port1 connects to RTP300 #1 and then to a hardwired Phone Jack /// Port2 connects to RTP300 #2 and then to a hardwired Phone Jack /// Port 3 connects to my LAN (which includes 4 ethernet computers, 3 wireless computers, 1 connected PlayStation).
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polarisdb
Vonage Forum Master
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Joined: Jul 22, 2005
Posts: 177

PostPosted: Fri Aug 26, 2005 3:04 pm    Post subject: Re: Possibly My Bad Reply with quote Back to top

Alfisti wrote:
Jim - This is possibly my bad. It was the WRT54GS I was considering purchasing and using SVEASOFT with. Is that possibe to do?


I think he was just clarifying that you can run Sveasoft firmware on the WRT54GS, but not the WRTP54G.

With the Sveasoft QoS functionality enabled, I can simultaneously make a phone call and ftp a large file (in either direction) with no problems.

_________________
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JLD
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Joined: Aug 26, 2005
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PostPosted: Fri Aug 26, 2005 5:52 pm    Post subject: The WRTP54G Saga Continues Reply with quote Back to top

Well, it's been another wasted afternoon getting everything functioning - and finding out what wasn't functioning - like my brand new WRTP54G router!

Yesterday when I had so many problems getting my router phone lights to come on, Vonage downloaded a new version of firmware into the router (1.0.0.43). I was finally able to get the lights to come on, but of course I then started experiencing the same voice degradation I'd experienced with the PA2 adapter during internet application usage. This is what started my participation in this thread. I placed a call into Vonage and decided I would not wait till Monday for someone to get back to me, so I called them back this afternoon.

The guy I talked to this time told me my entire problem - the lagging voice degradation and the beeping (mentioned in another message) I was getting when placing a call (just a curioisity really) were all due to the wrong version of firmware. Imagine my surpirse when I checked the firmware status and found that it was the original firmware (0.1Cool! For some reason, the firmware upgrade Vonage had done yesterday didn't take.

So, thus began a long series of "power the modem down," "now power the router down," etc., and then several attempts of downloading the right version of firmware - each of which ended with the rather disconcerting phrase: "Upgrade are failed!" (I had visions of a group of Vonage outsourced support techs sitting around a Cabana in some country, sucking on Margueritas having a good laugh about that). If it wasn't so maddening I might have been amused. The end result was the Vonage guy told me that the new router I had was toast. In every case he'd seen, if the firmware upgrade wouldn't take, it was a defective router.

So, back to Radio Shack and then home again with a new router for yet another attempt. At least this time I'd had some practice doing the install. Too much practice. I could teach classes.

This time the install went pretty smooth. Before I called Vonage to activate the new router, I did the firmware upgrade, which worked like a champ. I then called and went through the power down/u cycle that makes up the activation sequence. Although this time the guy had me to a MAC address clone - had something to do I think with the fact that I had just swapped a router. In any event, the two phone lights didn't come on, of course. So we cycled a few more times and they finally did light up - which was good because my call with the tech had just got dropped.

I don't know about anyone else, but getting the phone call dropped during critical support efforts seems to be par for the course with Vonage. I got dropped four times yesterday and had to explain the situation four different times!

I don't know yet if the firmware upgrade will solve the lag issue during heavy internet app usage - I'll find out soon. However, there is one shred of hope - the strange two beeps that I was hearing when I placed a call are gone! So, I am keeping my fingers crossed that this guy was right about the firware fixing the lag too.
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Alfisti
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Joined: Aug 17, 2005
Posts: 24

PostPosted: Sat Aug 27, 2005 11:20 pm    Post subject: Re: The WRTP54G Saga Continues Reply with quote Back to top

JLD wrote:

I don't know yet if the firmware upgrade will solve the lag issue during heavy internet app usage - I'll find out soon. .


JLD - just curious about whether your situation has gotten better.

_________________
Comcast-->SB5100 -> Hawking Broadband Booster --> Linksys WRT54GS Router--->Port1 connects to RTP300 #1 and then to a hardwired Phone Jack /// Port2 connects to RTP300 #2 and then to a hardwired Phone Jack /// Port 3 connects to my LAN (which includes 4 ethernet computers, 3 wireless computers, 1 connected PlayStation).
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JLD
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PostPosted: Sun Aug 28, 2005 12:05 pm    Post subject: WRTP54G lag problem Reply with quote Back to top

No, my lag problem (when running an internet intensive app) did not get any better.

What appears to be a contributing part of the problem is this:

When I directly connect to my cable modem and run the Vonage bandwidth test (http://www.vonage.com/help.php?article=497&category=73&nav=6&refer_id=6a9ne60a4309pn4vvn4g), I find myself getting almost exactly what comcast advertises for network speeds (downstream 4MB, up 384Kpbs). But when I plug in the WRTP54G router, my speed drops to down:1.2MB, up:340. And when I run the virtual classroom application, my upstream speed drops to something like 120. Voip needs a minimum of 90! This leaves almost nothing left (and I have two Vonage lines).

In talking with Vonage and Linksys, there is no obvious way to configure QOS specifically for voice on this router.

I am going to purchase the bandwidth upgrade from Comcast ($10 more pre month), which should nearly double my upstream bandwidth and raise my downstream to 6MB. I will see if this helps.

BTW, another good bandwidth test site is: www.testmy.net).

I recommend anyone having this problem run bandwidth tests directly connected to the cable modem and tthen with the WRTP54G router in place. I don't know why there is such a big drop in downstream speed, but as I understand it - it is really the upstream speed Voip users need to be concerned about.
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Alfisti
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Posts: 24

PostPosted: Tue Aug 30, 2005 7:36 pm    Post subject: Purchasing additional bandwidth from Comcast Reply with quote Back to top

JLD: I didn't know that purchasing additional bandwidth from Comcast was even an option?! Is this true everywhere? I am based in Chicago.

_________________
Comcast-->SB5100 -> Hawking Broadband Booster --> Linksys WRT54GS Router--->Port1 connects to RTP300 #1 and then to a hardwired Phone Jack /// Port2 connects to RTP300 #2 and then to a hardwired Phone Jack /// Port 3 connects to my LAN (which includes 4 ethernet computers, 3 wireless computers, 1 connected PlayStation).
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malonicus
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PostPosted: Tue Jan 17, 2006 12:42 am    Post subject: http://www.vonage-forum.com Reply with quote Back to top

So I'm running a WRTP54G with firmware 1.00.58 and basically having the same issues with up stream voice quality. I notice that there has not been much on this thread since August but from my perspective, it's not fixed. The previous couple of posts mentioned upgrading the upstream speed which I guess I'll try next.
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markwi
Vonage Forum Senior
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Joined: Nov 07, 2004
Posts: 82
Location: Wisconsin

PostPosted: Tue Jan 17, 2006 1:13 am    Post subject: Reply with quote Back to top

I have this device also and no issues other than a rough activation and how unreal it is that anybody who buys this will endure the same and likely fail the initial setup. Not one peep out of the two techs trying to get me going said this is a known issue...I found out later here amongst the disgruntled.

Not that this device should not work for some here, any upload 500 up seems to take all the pain away from this device as other devices I had for Vonage. Not many ISP's are near the 500 mark on upload so I call myself lucky. When dsl came to my town of 4000 peeps I never seen cable again...it was the worst as far as reliability and upload was less also. It really is a sweet device since my activation issues and I do max it at times and calls are still very good. Anybody who buys one...upon activating be prepared for doom if your not patient let alone a new customer. cheers!

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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Jan 17, 2006 8:29 am    Post subject: Re: http://www.vonage-forum.com Reply with quote Back to top

malonicus wrote:
So I'm running a WRTP54G with firmware 1.00.58 and basically having the same issues with up stream voice quality. I notice that there has not been much on this thread since August but from my perspective, it's not fixed. The previous couple of posts mentioned upgrading the upstream speed which I guess I'll try next.


Speaking from my experience with the WRTP54G:

1. The WRTP54G is a most excellent Vonage device.
2. The WRTP54G is an adequate router, but its QoS is unable to determine upstream bandwidth and therefore is unable to prioritize packets properly.

(QoS Tutorial I wrote up: http://vonage.nmhoy.net/qos.html )

After dealing with this frustration, in addition to an unfortunate Linksys default that makes the router inadequate for my needs (and cannot be changed), I finally went out and bought a WRT54G V4 (now known as the "WRT54GL") and loaded HyperWRT Tofu (a free aftermarket firmware which is both cheaper and faster than Sveasoft's commercial product).

Once I made this replacement, I noticed immediate improvements in my network speeds, my DNS lookup reliability, and the sound quality (inbound and outbound) on my Vonage line, mostly due to the fact that the WRTP54G could focus its energies entirely on Vonage, and not deal with "network stuff" any more.

If you want working QoS, and a better Vonage experience, I highly recommend this solution. The WRT54GL will set you back around $60, the firmware is free, and setup and tuning will probably take you a few hours.

I have my home network wired like diagram 1 in the following tutorial:

http://vonage.nmhoy.net/tworouters.html

So, here's what you should do, in my opinion...

1. Buy a WRT54GL, or a WRT54GS.
2. Go to www.hyperwrt.org and do some reading up on "Tofu 12" (for the GL) or "Thibor" (for the GS). The only known problem with Tofu 12 (and it is intermittent) is trouble forwarding ports. Tofu 11 is an alternative that no one has reported this problem with. Either way, both are better than the stock Linksys firmware and can run circles around the WRTP54G.
3. Load your preferred firmware onto the WRT54GL/S.
4. Configure your network as shown in Diagram 1 of the "two routers" tutorial above.
5. Follow the "QoS" tutorial above to implement working QoS on the router and test it.
6. Enjoy.

I have 256K capped upload, and run 2 simultaneous VPN connections and 2 simultaneous uncapped BitTorrent clients continuously, plus my Vonage line. Now that I have tuned and working QoS, reports from the "other end" of every phone conversation are that my calls are crisp and clear, with zero artifacts, no drops, etc.

The WRTP54G does just fine behind another router. No need to forward ports, or put it in the DMZ, or anything special. It's taken two firmware releases without problems since I made this change, and it's never had problems connecting to Vonage.

This is on a very old DOCSIS 1.0 modem, despite Vonage's strong recommendation that I use a DOCSIS 2.0 (my ISP uses an odd brand of network gear and they cannot do firmware upgrades on third party modems, and they are about to be bought out by Comcast so I can't justify buying one of their proprietary DOCSIS 2.0 modems).

Yes, I'm telling you to spend $60 on a router. I know this is not good news. Sorry about that, but I can assure you it is money WELL spent. Take some of the money you're saving on Vonage and invest it in making your Vonage line (and your Internet connection in general) work better. Believe me, I went through what you are going through. I spent a month trying to fix things with the WRTP54G.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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markwi
Vonage Forum Senior
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Joined: Nov 07, 2004
Posts: 82
Location: Wisconsin

PostPosted: Tue Jan 17, 2006 11:23 am    Post subject: Reply with quote Back to top

No Vonage customer needs such a convuluted set up. I really don't care if my post gets removed or not but its my firm belief it should be kept simple as possible. Anybody looking at these forums lately will walk away confused and hurt Vonage as a whole. At times I wonder who is in control here on this site. Sometimes maybe a few here should just keep opinions to themselves instead of misinforming future and current customers of Vonage. My posts over time may not be all pro Vonage but the equipment offered is getting better and more stable. A simple setup with little cost to consumers is what people want and thats what it is suppose to be period.

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TDS Telecom
ADSL 3.0Mb down/512kbps up
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