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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


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Edward249
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Joined: Jul 03, 2005
Posts: 1

PostPosted: Sun Jul 03, 2005 5:01 pm    Post subject: RT31P2 internet disconnect woes Reply with quote Back to top

I have had my RT31P2 for about a week now. In that time, I have had to reset my cable modem twice, due to losing internet connectivity. I had a Microsoft Wireless router prior to this, and NEVER lost connectivity. My current setup is Linksys Cable Modem - connected to the RT31P2 Router. I have a Linksys Wireless-G access point connected to the router, and my desktop computer connected to the router as well. I have all default settings used, but every few days, it seems that I cannot use the phone or connect to the internet unless I reset the modem. Anyone have this problem, or know of a solution?

Thanks in advance. Smile
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Jul 05, 2005 7:39 am    Post subject: Reply with quote Back to top

You are resetting the modem instead of the router? Sounds more like an issue with the ISP than with the Vonage box...
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Yoshokun
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Joined: Jul 19, 2005
Posts: 1

PostPosted: Tue Jul 19, 2005 6:32 am    Post subject: Reply with quote Back to top

I have this same problem and the same model. Previous to having Vonage I had my DSL modem plugged into a wireless router and my connection was solid and reliable. Now that I go through your Vonage router my connection drops about every hour or so if I am not using the phone. If I am on the phone my call time can range from 1 minute to hours. Most often it's in the 5 minute range, and thus why I have not even attempted to call phone tech support - I can't stay connected long enough.

I have troubleshooted this issue with my ISP and they can't figure it out (I haven't told them about the Vonage box to lay it on them). Further, I have confirmed that my DSL is not at fault by connecting it directly to my computer. I kept my connection straight all day.

What happens within the router is it actually disconnects from my ISP. However, while it is disconnecting the router is unavailable through the web view and doesn't respond when it initially drops the connection. Only after 10-15 seconds and it's reconnecting can I view any web pages from the router so I can see it connecting.

So, from what I can gather the issue is the router. Is this a constant thing (being it's a Linksys I wouldn't be surprised) or is it a firmware issue?I can't find any firmware updates for this model.

If it is my router, is it possible to get it replaced with a new model (different brand would be nice) and a service credit for the time I'm waiting to get working equipment that doesn't kill my internet connection?

Thank you for any help you can give me, I'd really appreciate it. I'm in the military and pretty far away from my wife and this is really frustrating trying to call her only to get bounced a minute into the conversation...
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Jul 19, 2005 6:36 am    Post subject: Reply with quote Back to top

Yoshokun,
A few things if you could..Who is your ISP, what is the setup like ie modem to RT to PC etc, what model modem do you have, and lastly when you can go to www.testyourvoip, run a test call to Boston, and click DETAILED results at the bottom of the page, and post those here...

We will get you back up and talking to the wife! Very Happy
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