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joyygoms Posted:
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Free bonus green red show
On Nov 28, 2014 at 03:58:30

joyygoms Posted:
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In The Forum:
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News 401k certification for hr professionals
On Nov 27, 2014 at 23:04:12

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12

mknopick Posted:
We have a part
time vacation home
that we use. Can
I take my Vonage
adapter to that
...

In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Nov 09, 2014 at 09:50:11

Whitmarsh Posted:
This is an update
to my previous
post. After
many emails and
phone calls, I
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Nov 08, 2014 at 10:23:24

Whitmarsh Posted:
The 'Vonage box'
is a Grandstream
HT-701 ATA. If
you download its
Used Guide, you
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Oct 26, 2014 at 00:04:03

Whitmarsh Posted:
I have just
installed a V
system and it all
works fine except
for the date/time
on
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04


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Edward249
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Joined: Jul 03, 2005
Posts: 1

PostPosted: Sun Jul 03, 2005 5:01 pm    Post subject: RT31P2 internet disconnect woes Reply with quote Back to top

I have had my RT31P2 for about a week now. In that time, I have had to reset my cable modem twice, due to losing internet connectivity. I had a Microsoft Wireless router prior to this, and NEVER lost connectivity. My current setup is Linksys Cable Modem - connected to the RT31P2 Router. I have a Linksys Wireless-G access point connected to the router, and my desktop computer connected to the router as well. I have all default settings used, but every few days, it seems that I cannot use the phone or connect to the internet unless I reset the modem. Anyone have this problem, or know of a solution?

Thanks in advance. Smile
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Jul 05, 2005 7:39 am    Post subject: Reply with quote Back to top

You are resetting the modem instead of the router? Sounds more like an issue with the ISP than with the Vonage box...
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Yoshokun
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Joined: Jul 19, 2005
Posts: 1

PostPosted: Tue Jul 19, 2005 6:32 am    Post subject: Reply with quote Back to top

I have this same problem and the same model. Previous to having Vonage I had my DSL modem plugged into a wireless router and my connection was solid and reliable. Now that I go through your Vonage router my connection drops about every hour or so if I am not using the phone. If I am on the phone my call time can range from 1 minute to hours. Most often it's in the 5 minute range, and thus why I have not even attempted to call phone tech support - I can't stay connected long enough.

I have troubleshooted this issue with my ISP and they can't figure it out (I haven't told them about the Vonage box to lay it on them). Further, I have confirmed that my DSL is not at fault by connecting it directly to my computer. I kept my connection straight all day.

What happens within the router is it actually disconnects from my ISP. However, while it is disconnecting the router is unavailable through the web view and doesn't respond when it initially drops the connection. Only after 10-15 seconds and it's reconnecting can I view any web pages from the router so I can see it connecting.

So, from what I can gather the issue is the router. Is this a constant thing (being it's a Linksys I wouldn't be surprised) or is it a firmware issue?I can't find any firmware updates for this model.

If it is my router, is it possible to get it replaced with a new model (different brand would be nice) and a service credit for the time I'm waiting to get working equipment that doesn't kill my internet connection?

Thank you for any help you can give me, I'd really appreciate it. I'm in the military and pretty far away from my wife and this is really frustrating trying to call her only to get bounced a minute into the conversation...
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Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Tue Jul 19, 2005 6:36 am    Post subject: Reply with quote Back to top

Yoshokun,
A few things if you could..Who is your ISP, what is the setup like ie modem to RT to PC etc, what model modem do you have, and lastly when you can go to www.testyourvoip, run a test call to Boston, and click DETAILED results at the bottom of the page, and post those here...

We will get you back up and talking to the wife! Very Happy
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