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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
zubov
New Forum Member
New Forum Member


Joined: Jun 15, 2006
Posts: 6

PostPosted: Thu Oct 05, 2006 2:12 pm    Post subject: Reply with quote Back to top

April 5, 2006 Awaiting Letter of Authorization
April 5, 2006 Letter of Authorization (LOA) Received
April 5, 2006 Letter of Authorization (LOA) Accepted
April 5, 2006 Transfer Sent to Carrier
October 4, 2006 Carrier Approved Transfer
October 4, 2006 Completed LNP Transfer

FCC worked for me.... I filed with the FCC in late September and amazing enough, my transfer goes through shortly after with no reasoning given for the delay.
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mmccaskill
New Forum Member
New Forum Member


Joined: Oct 06, 2006
Posts: 3

PostPosted: Fri Oct 06, 2006 12:29 pm    Post subject: Reply with quote Back to top

I'm trying to transfer my number from Net2Phone to Vonage. Vonage's website has LOA as been sent to carrier. Net2Phone claims:

Quote:
We will only recieve notification after the port is complete, for any port
out questions please contact the recieving carrier, in this case Vonage.


What is going on? If the LOA has been sent shouldn't Net2Phone be able to tell me that? It sounds like Net2Phone is not being honest with me. But it hasn't been the full 20 days yet so I'll wait until then. If I still get nothing maybe I'll file a FCC complaint.

EDIT: The thing I don't understand is if Net2Phone claims they don't go the port, and Vonage claims they don't do the port then who does do the port?
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BluThunder
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New Forum Member


Joined: Oct 09, 2006
Posts: 2

PostPosted: Mon Oct 09, 2006 12:47 am    Post subject: Reply with quote Back to top

Are there any Vonage reps that monitor this forum that can assist in a CLEC port???

My numbers are thru a CLEC called Xpedius, and i've been trying for 4 months now to get my 4 numbers ported. The fact it's coming off a PRI, which should make no difference in the world of LNP (never has in the past), Vonage reps don't even know what a PRI is. (ugh)

Here's the aggrivating point.

Vonage tells me they have heard nothing back from the carrier, the carrier tells me they have no request from Vonage on file.

Both give me each other's 800 number to pass on to each other, and i've called and there's a ticked open on this with both, but i'm at a cross roads where i'm beginning to think this will never get done.

Thanks if anyone can help.

Seeya,
Dave
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mmccaskill
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New Forum Member


Joined: Oct 06, 2006
Posts: 3

PostPosted: Mon Oct 09, 2006 12:56 pm    Post subject: Reply with quote Back to top

BluThunder wrote:
Here's the aggrivating point.

Vonage tells me they have heard nothing back from the carrier, the carrier tells me they have no request from Vonage on file

Agrravating indeed. Both sides say talk to the other. Neither has any information whatsoever. Very frustrating indeed.
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Nidae213
Full Forum Member
Full Forum Member


Joined: Oct 10, 2006
Posts: 59
Location: Viginia Beach, VA

PostPosted: Tue Oct 10, 2006 4:23 pm    Post subject: Reply with quote Back to top

Well, honestly, nearly every agent has access to the same, very simple and vague information. The best way to avoid all of this is never bother with Vonage at all. Regardless of the savings.
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mmccaskill
New Forum Member
New Forum Member


Joined: Oct 06, 2006
Posts: 3

PostPosted: Tue Oct 10, 2006 4:48 pm    Post subject: Reply with quote Back to top

Regardless of the savings!!?? I used to pay $60 just to have the damn phone ring, much less any long distance. The savings are well worth it.

UPDATE: My transfer from Net2Phone to Vonage completed today.
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vsound
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 16, 2008
Posts: 12

PostPosted: Wed Nov 26, 2008 7:39 pm    Post subject: Reply with quote Back to top

our phone number was transferred quickly. our problem is lots of carriers never updated access to our number so lots of people who call our business now hear "this number has been disconnected." we've been round and round with Vonage for months now and they don't call back and keep saying it's not their fault that other companies don't update access to our number.

so basically we feel like once you sign up, Vonage broadcasts the number access change to these companies, but those companies have no motivation to update access to our number and Vonage has no ability to make them, so the customer is given half working phone service for half the price.

we've had to ask our customers to politely call their phone companies and request them to update our number. not exactly something we want to ask our customers to do. what's worse is we have no idea (nor does Vonage) which companies have updated their access to our # and which haven't nor can Vonage (they claim) provide us with a list of those companies, even though they said they contact everyone about the change!

we could go back to verizon, but we've been told if we do our number is toast cause it's in such limbo. so if we go back to verizon we have to change our number on all our promotional materials and contact our customers at our expense.
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kdf55
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Wed Dec 10, 2008 1:02 pm    Post subject: Reply with quote Back to top

vsound wrote:

we could go back to verizon, but we've been told if we do our number is toast cause it's in such limbo. so if we go back to verizon we have to change our number on all our promotional materials and contact our customers at our expense.

Your number is not in limbo - Vonage has it and it can be ported to another provider. The only numbers that cannot be ported from Vonage are their virtual numbers.
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vondage
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Joined: Nov 26, 2007
Posts: 9

PostPosted: Wed Dec 10, 2008 2:21 pm    Post subject: Reply with quote Back to top

kdf55 wrote:

Your number is not in limbo - Vonage has it and it can be ported to another provider. The only numbers that cannot be ported from Vonage are their virtual numbers.


I tried porting my Vonage USA service number to Vonage Canada but the sign-up website said I could not.
The number is my primary number and only number on my account now, but was at one point a virtual number.
I figured Vonage USA would be able to transfer "any" of their numbers to Vonage Canada but this does not seem to be the case.
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doncht
Full Forum Member
Full Forum Member


Joined: Aug 02, 2013
Posts: 64

PostPosted: Fri Aug 09, 2013 7:10 pm    Post subject: Reply with quote Back to top

Still today, I can't figure out what would affect the LNP. Maybe there are just factors that speed this up.
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