I have tried to get an answer from customer service other than the 'if you have a different area code than where you live, your neighbors will be calling long distance'. I live in an area code of 262 (Waukesha County). My kids all live in area code 414 (Milwaukee County). I have an option of picking area code '262 Milwaukee Zone 2' from the list of available area codes. I am trying to find out if my kids will have to pay long distance to call me. It is confusing because the area code listed is 262 which is Waukesha County, but yet it is called 'Milwaukee Zone 2'. I have written customer service twice. Thanks for any help.
If your kids have Vonage as well, Vonage to Vonage calls are FREE! And if you have the Residential Unlimited plan, It will also be free for YOU to call them as much as you want.
As far as if 414 to 262 calls , give your kids telephone service provider a call and they should be able to answer that question. We don't have the resources here in CS to find out long distance rates in state.
I am wondering why there is a 262 area code with a 'Milwaukee Zone 2' label. All of the other 'Milwaukee Zones' 1,3,4, and 5 have a 414 area code. I would think that Vonage could answer that. For example, currently my kids in 414 can call 262 in some areas and not be charged long distance, but other 262 area they are charged long distance. That's why I am curious why there is a 262 area code with a 'Milwaukee Zone 2' label. I currently have something called 'Metro Plan' where I can call 414 and 262 unlimited as a local call for $25 per month.
"I am trying to find out if my kids will have to pay long distance to call me."
We charge 3.9 cents a minute if you don't have the unlimited plan and you go over your minutes. So you will need to call your childrens phone service provider to see if its long distance for THEM to call you!!!!!!!!
BTW, Waukesha County, according to my records is Area code 436.
Waukesha County IS '262'. I don't know where you got a 436 area code from. As far as I can tell it doesn't exist. Try it here: http://www.area-code-lookup.info/index.php?search=436. From where my kids live to where I live it is long distance. I thought maybe I could keep my current area code which is 262 and still have my kids call me not at long distance. It doesn't matter anymore because I am taking all of my stuff back. It didn't seem like my question was that complicated. Why would Milwaukee have a Waukesha area code? Just isn't worth it.
Your right, it is 262. It was late and I was on my 12 hour of work. It was the prefix i was looking at.
So its 262-436-XXXX for Waukesha County.
"It didn't seem like my question was that complicated"
No it wasnt, but your wording was not very clear!
your first question " I am trying to find out if my kids will have to pay long distance to call me"
As I said we dont have the resources to find out if your childrens telephone provider will charge them for that call. YOU HAVE TO CALL THEIR PROVIDER FOR THAT INFO!
As for your other question "I am wondering why there is a 262 area code with a 'Milwaukee Zone 2' label"
I have no idea and I dont understand what benifit you could get from knowing why we name things what we name them. The only thing that should concern you is the area code and prefix. Here is the list for you
I returned everthing and will wait awhile. I know that my kids currently have to call long distance with their provider. They use their cell phones to get around that. I was wondering if the way Vonage had their zones structured that it was possible their calls to me might be local if I selected the 262 Milwaukee Zone 2. I went to AT&T's site today and they have a page set up that you can determine if a call "From" and a call "To" is local or long distance. I would be nice if Vonage would have something similar. Oh well, water over the dam now. I'll be removing my name from here now.
I have a problem like yours, but Vonage solved it. I live in Orange Park, FL, which is just outside of Jacksonville. Jacksonville people can call me in Orange Park and the Beaches local. If I try to call the Beach it is long distance. When I got my Vonage number, I got one from Jacksonville. Now, people in all three places can call me local.
I'm sure you aren't lucky enough to have a problem like that, but there are a lot of work arounds. They could call you and you could call them back, you could get a 414 area code line, they could get Vonage.
It seems like the whole reason you didn't like Vonage is that you couldn't tell if 262 to 414 was long distance. Well, just by looking, I can tell that 99% it is. They are DIFFERENT AREA CODES!
As for the "is it long distance from here to there" thing, most Vonage customers have unlimited long distance, so I don't think it is worth the trouble.
Just as a side note, I'll be in Milwaukee on Friday, so I'll be plugging in my Vonage box so I can make calls to 414 numbers without using my cell's roaming. Plus I can call back to 904 numbers.... totally cool.
"I was wondering if the way Vonage had their zones structured that it was possible their calls to me might be local if I selected the 262 Milwaukee Zone 2"
Then you wrote that
"I went to AT&T's site today and they have a page set up that you can determine if a call "From" and a call "To" is local or long distance."
Why didn't you just use the ATT service you found to determine if your kids call a 262 area code is long distance or not?
Also if you pick a primary number with a 262 area code you can get a virtual number with a 414 area code(then your kids can call you free)
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New Charlespah New Today 1 Yesterday 7 Total 80792 Who Is On Site Visitors 98 Members 5 Total 103
†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 2.90 Seconds and 169 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 1
Yesterday 7
Total 80792
Who Is On Site
Visitors 98
Members 5
Total 103
+0.04