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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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hydrian
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Joined: May 23, 2005
Posts: 7

PostPosted: Sat Jun 25, 2005 6:59 am    Post subject: RT31P2 not attempting to initalize phone lines Reply with quote Back to top

I have recently been having problems with what believe to my RT31P2. After a reboot it doesn't even try to initalize the Phon1 or Phone2. In the normal boot process it seems first the Power light flickers for a moment, then the internet, and then the phone line lights, and finally any hosts that are plugged in that switch. Well my RT31P2 just seems to skip the initalizing of the phone lines. It was working fine for about a month and then this bull$h1t started to happen. As far as I know none of my network settings have changed since I have even had much time to use my computer. Any ideas people? I have what I believe to be the most current firmwares out there for this router

Main firmware: 1.28.00
Voice: ???? I can't see it since my router just says "Router still restarting. Please wait a moment" Even if it has been up for hours.
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sammytorch
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Joined: Jun 25, 2005
Posts: 1

PostPosted: Sat Jun 25, 2005 11:59 am    Post subject: RT3P2 'Router still restarting. Please wait a moment.' Reply with quote Back to top

I am having exactly the same problem - Any response from Vonage?
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bjmiguel
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Joined: Jun 23, 2005
Posts: 93

PostPosted: Sat Jun 25, 2005 12:04 pm    Post subject: Reply with quote Back to top

i believe the answer is can be found in this forum. that issue has been brought up already
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paul248
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Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Sat Jun 25, 2005 12:29 pm    Post subject: Reply with quote Back to top

Yes, it's been brought up, but I've never seen a solution to the problem. Pretty much every single "Router is still restarting" post on this forum has ended with the person getting their router replaced. I suspect it has something to do with a problematic firmware update.
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hydrian
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Joined: May 23, 2005
Posts: 7

PostPosted: Thu Jun 30, 2005 10:31 am    Post subject: Reply with quote Back to top

As paul mentioned. I did get a replacement RT31P2 and thing seem to be running fine. It has only been 2 days thought. Not a single dropped call or the phone not initalizing.
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callnish
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Joined: Jul 10, 2005
Posts: 4

PostPosted: Mon Jul 11, 2005 1:13 am    Post subject: Can anyone suggest... Reply with quote Back to top

I have the same problem too, and im not using my router in the U.S. So it would be really be expensive to ship it and get a replacement. Can any one suggest any other way to solve this problem?

I would also like to know if a firmware upgrade would help, if yes...What is the quickest way to get a firmware upgrade?
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SaRGoNNaS
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Joined: Jun 30, 2005
Posts: 7

PostPosted: Mon Jul 11, 2005 6:53 am    Post subject: Reply with quote Back to top

When you get that message "router is restarting" in the Status>Voice section in the web config the voice module is not functioning and will not boot up.

If you've already done a powercycle and/or factory reset and that message still remains then it needs to be RAed. Essentially any remote updates Vonage does requires communication with the Voice Module. This is the Phone adaptor portion of the device. (its a hybrid phone adapter and 3 port ethernet router). You should still be able to go online but if that router is restarting message is still there after all that then it will not communicate with Vonage and will not take any remote updates or configuration settings.

You can try to do a manual firmware update but as i understand it, that has nothing to do with the phone module not initializing.
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Trowski
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Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Mon Jul 11, 2005 7:38 am    Post subject: Reply with quote Back to top

Tech support had gotten me out of that quagmire before...
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callnish
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Joined: Jul 10, 2005
Posts: 4

PostPosted: Mon Jul 11, 2005 3:35 pm    Post subject: Reply with quote Back to top

Hey Trowski,

Can you please tell us how you got your problem fixed?
What exactly did the tech guys do?
Did you do a firmware upgrade?
Anything else i need to know before i don anything further?
Any info would be helpful...
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hydrian
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Joined: May 23, 2005
Posts: 7

PostPosted: Mon Jul 11, 2005 3:51 pm    Post subject: Reply with quote Back to top

The only way my issue was fixed was with a replacement router. Since my replacement, I haven't had an issue since. I did try to call tech support and they were not able to help me. They told be about the factory reset but that didn't help. I did not do a firmware upgrade/re-install though. I had been reading about this issue on the forum here and all of the issues that sounded like my issue ended up requiring a hardware replacement, so I requested it.
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