Posted:
Tue Jun 21, 2005 4:35 pm Post subject: Alternate International Prefix blocked by local TelCo
We have the issue of the 2-line phones (POTS/VoIP) with a phonebook & we wish to prevent users accidentally dialing International calls using the POTS line.
(For various reasons we need to retain the POTS line.)
The Long Distance Domestic case can be solved by programming the phone book so that US Domestic numbers do NOT have the leading '1', thus the local TelCo does not connect the call but Vonage will.
Unfortunately, the Vonage interational prefix (011+Country Code) is also accepted by the local TelCo
My request is that Vonage create an alternate prefix for International calls that is blocked by the local TelCo.
Q: can there be a new prefix (0???) that Vonage could accept that the TelCo would block?
If Vonage were to change the International Dialing code from the current 011XXXX, etc., it would generate countless calls to customer service from angry customers.
One suggestion would be to put all the International Calls on your Vonage Speed Calling and eliminate the international entries on your shared list.
If Vonage were to change the International Dialing code from the current 011XXXX, etc., it would generate countless calls to customer service from angry customers.
One suggestion would be to put all the International Calls on your Vonage Speed Calling and eliminate the international entries on your shared list.
OOOOPS! Did I mess up! Vonage doesn't have Speed Dialing yet. I was thinking of my 'other' Voip service, as I DO have speed dialing to international numbers set up on that particular service. Sorry.
I was not suggesting that the International Code prefix 011xxxx be _changed_; I was asking for an _additional_ prefix that does not work through the local TelCo. I don't think an additional prefix would generate many extra support calls.
Yes, if Vonage Speed-Dial were available that would indeed be a solution. ====
Posted:
Thu Jul 21, 2005 9:15 am Post subject: Re: Alternate International Prefix blocked by local TelCo
ONLY2B wrote:
We have the issue of the 2-line phones (POTS/VoIP) with a phonebook & we wish to prevent users accidentally dialing International calls using the POTS line.
(For various reasons we need to retain the POTS line.)
The Long Distance Domestic case can be solved by programming the phone book so that US Domestic numbers do NOT have the leading '1', thus the local TelCo does not connect the call but Vonage will.
Unfortunately, the Vonage interational prefix (011+Country Code) is also accepted by the local TelCo
My request is that Vonage create an alternate prefix for International calls that is blocked by the local TelCo.
Q: can there be a new prefix (0???) that Vonage could accept that the TelCo would block?
Thanks.
Why don't you ask your POTS/LD carrier to block international dialing on that line. They should be able to do that but it will be hard coded.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New Arvo85 New Today 0 Yesterday 17 Total 63397 Who Is On Site Visitors 134 Members 0 Total 134
1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.55 Seconds and 701 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 17
Total 63397
Who Is On Site
Visitors 134
Members 0
Total 134
+0.17