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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
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Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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Topic:
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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
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make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
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Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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Topic:
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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Topic:
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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...

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Topic:
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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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Michael1963
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Joined: Jan 07, 2004
Posts: 27

PostPosted: Thu Jan 08, 2004 7:51 am    Post subject: Switching phone numbers, how long? Reply with quote Back to top

I see stories about people who have been waiting 25 or 30 days. I was wondering if there were any success stories on people who brought their existing phone number over to Vonage? How long did it take and what carrier did you come from?

Thanks!

Michael
EVDO Info :: EVDO Forums


Last edited by Michael1963 on Wed Mar 16, 2005 10:14 am; edited 1 time in total
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jwalther420
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PostPosted: Thu Jan 08, 2004 12:27 pm    Post subject: 30 days from signup to transfer Reply with quote Back to top

I signed up on Dec. 8th and today I finally received notice from Vonage that my telco had accepted the transfer and would happen tomorrow Jan. 9th. I think most of the delay is with the Telco. I can imagine they're not too keen on giving up customers.

--Justin
Michael1963
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Posts: 27

PostPosted: Thu Jan 08, 2004 12:48 pm    Post subject: Reply with quote Back to top

Thanks for the info.

What carrier did you switch from?
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SIRich
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PostPosted: Thu Jan 08, 2004 4:44 pm    Post subject: Switching phone numbers Reply with quote Back to top

MCI received my transfer request from Vonage on 11/13/03 my number was transferred on 1/6/04.
Good Luck
TimATL
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PostPosted: Sat Jan 17, 2004 6:36 am    Post subject: Reply with quote Back to top

Took me a little over 60 days with Bell South... I was pretty pissed and they (Vonage) eventually credited me one month.

Tim
hirschma
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PostPosted: Mon Jan 19, 2004 11:58 am    Post subject: Reply with quote Back to top

I'm still waiting, LOA acknowledged on 11/25/03. From my status page:

November 24, 2003 Awaiting Letter of Authorization
November 25, 2003 Letter of Authorization (LOA) Received
December 22, 2003 Transfer Sent to Carrier

Why it took almost a month for the xfer to be sent to the carrier, I don't know. All I do know is that if they don't get it together this month, I'm gone from this service.

15-25 days is what they have on their site. My ass.

Jonathan
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azbill1
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PostPosted: Mon Jan 19, 2004 12:16 pm    Post subject: Reply with quote Back to top

Two data points: A friend of mine, with Qwest service, signed up, and his order went through five days after the order was submitted.

I went through the process and my order took almost four months. Sadly, a lot of this was due to problems on the Vonage side with me. After almost two months with no scheduled date, I finally worked my way up to talking to a live person at Vonage. After some research, they concluded my order had never been sent to the carrier (Pac Bell).

Wasn't very happy, but, I have my old number now and am receiving and placing calls in my old locale from clear across the country.

At this point, probably the best way to describe Vonage's service is "experimental". They're still getting the kinks out of their internal processes and so forth. As this all matures, things will improve.

--Bill
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dallas4u
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PostPosted: Mon Jan 19, 2004 3:52 pm    Post subject: Reply with quote Back to top

Hey Bill,

The entire time you (and anyone, for that matter) waited for the number to be transferred, you still had to pay for your POTS line and Vonage, correct? I just received my package (well, about 2 weeks ago), and I'm not too sure how long it's going to take to have the number switched over, but I don't want to pay $50/mo to Qwest AND my monthly fee to Vonage.
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Laureltn
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Posts: 220

PostPosted: Mon Jan 19, 2004 4:39 pm    Post subject: Reply with quote Back to top

Mine transferred in about four weeks once I got all the paperwork in. Appparently I hadn't sent my phone bill, but they didn't let me know that until I called to follow up with them.

If I had it all to do over again, I would have immediately dropped my BellSouth plan down to a bare minimum the day I ordered Vonage. I ran them both for about a month anyway, just to be sure I liked it. Once you start the transfer, you can't change anything. I was paying for a complete answers package. That was a problem for two reasons. One, it's high-priced, unlimited long distance. Two, you can't forward a complete choice number, so I couldn't forward it to our Vonage account and really test the incoming calls on Vonage.

But I don't think there's any way around having some overlap. I got back what I spent on the overlap the first month I didn't have to pay the POTS line, though.

laurel
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azbill1
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PostPosted: Mon Jan 19, 2004 4:57 pm    Post subject: Reply with quote Back to top

The entire time you (and anyone, for that matter) waited for the number to be transferred, you still had to pay for your POTS line and Vonage, correct? I just received my package (well, about 2 weeks ago), and I'm not too sure how long it's going to take to have the number switched over, but I don't want to pay $50/mo to Qwest AND my monthly fee to Vonage.

Sadly, that's the way it works. You have to pay your Qwest bill the whole time, or they'll disconnect you and the number is then ineligible for transfer. You didn't hear this from me, but if your transfer drags on a while, politely make some noise. I got a free month, and suspect if I politely make some further noise, another credit may be forthcoming.

I strongly suggest riding herd on this process. Frankly, the number transfer process at Vonage is kinda the weak link in the entire process. Vonage doesn't seem to have the volume, yet, to justify electronic bonding with the local exchange carriers. So, the process is all manual. Any time human beings are involved, errors are inevitable. Plus, dealing with this volume of paper, things will get lost, etc.

--Bill
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