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HildBeft Posted:
You can recollect
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The devices are
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themew
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PostPosted: Mon Jun 20, 2005 8:00 pm    Post subject: Vonage On The Road -- WINGATE Hotel Reply with quote Back to top

I was staying at a Wingate hotel (free wired & wireless high-speed internet incl) and decided to take my Vonage line along.

I called ahead and they told me that their system assigns an IP so as long as the router was set to obtain an IP I'd be set.

So, leaving the laptop at home (didn't need it) I took my RT31P2 and corded phone on the road.

I got to the hotel and plugged the unit into their high-speed internet connection in the room - it logged in and the internet light on the router came on... but no line 1...

I called their 800 number and their internet service requires that you go through a registration screen - after explaining my situation they were able to abort registration so I had a open raw internet connection -- but still no LINE 1. They could see me logged in with the router but I wasn't obtaining an IP address.

Why? The router was set to obtain an IP and DHCP was also on -- but since the router uses 192.168.15.1 and Wingate uses 10.2.X.X the router would not obtain an IP on their system.

Question >> If I had a laptop (or done this before I left home) and changed the Linksys router from the default IP to something like 10.2.1.1 would the router have worked on their system and obtained a working IP??

I am posting this also for anyone who travels with their router and without a computer... This to me is the way to travel...
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scerruti
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PostPosted: Mon Jun 20, 2005 10:22 pm    Post subject: Reply with quote Back to top

themew wrote:
Why? The router was set to obtain an IP and DHCP was also on -- but since the router uses 192.168.15.1 and Wingate uses 10.2.X.X the router would not obtain an IP on their system.


There is a disconnect here. If the router was set to use DHCP to obtain an IP it should have not had a problem obtaining a 10.2.x.x address. After all, many people have these routers connected directly to their modems getting real IP addresses. I have a Motorola so I am not familiar with the Linksys, but isn't the 192.168.15.1 the internal (LAN) address of the router not the external (WAN) address?

My thoughts are:
1) They weren't really able to bypass the registration system.
2) They were blocking ports.
3) The router wasn't set to obtain an IP via DHCP.

Because you said "They could see me logged in with the router but I wasn't obtaining an IP address." I would imagine the router was not set to obtain an IP via DHCP. Before a computer or device on one of these networks can even register, it has to obtain an IP address.

Either way, with a laptop you would have been able to get a status from the router and make a better determination of what was going wrong and change settings if necessary.

I have travelled successfully with my Motorola adapter, but the connection was open and didn't require registration. However, even if it did, since NAT is in use, your laptop should be able to do the registration through, and therefore, for the adapter.

If you aren't travelling with your laptop then you could do your debugging in the business center by putting your router between one of their computers and the wall. However, from my point of view this is too much trouble.

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themew
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PostPosted: Tue Jun 21, 2005 12:56 am    Post subject: Reply with quote Back to top

Quote:
My thoughts are:
1) They weren't really able to bypass the registration system.
2) They were blocking ports.
3) The router wasn't set to obtain an IP via DHCP.

Because you said "They could see me logged in with the router but I wasn't obtaining an IP address." I would imagine the router was not set to obtain an IP via DHCP. Before a computer or device on one of these networks can even register, it has to obtain an IP address.


I asked them about blocking ports - they said "no, none of their ports were blocked" and whether they were able to bypass the registration system, without a laptop I can only assume they knew what they were doing. The ops there (both I spoke with) were very computer-literate and understood everything I threw at them.

I also tried doing a hard reset back to factory defaults as I think the Linksys comes from Vonage with DHCP set to "ON" and to obain an IP from the net. The 192.168.15.1 is the local IP to log into the router's html pages for setting.

Lastly, you're correct -- I could have brought it down to the business center and tried to access from their machines but since this was a quick trip it wasn't worth the time.

I'd just like to get it ready so next time I'm good to go.
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mundy5
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PostPosted: Tue Jun 21, 2005 11:02 am    Post subject: Reply with quote Back to top

scerruti and themew,

just a thought. How was your rt31p2 connected? Through it's "internet" port or through ports 1-3?

Also would having DHCP enabled in the rt31p2 affect the connection? Especially if you want it basically act like a switch wouldn't you need to disable DHCP in the rt31p2 and connect the ethernet to ports 1-3?

Just a thought. I don't know the answer. I believe that the rt31p2 is defaulted to obtain IP automatically and DCHP is enabled.

mundy5

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scerruti
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PostPosted: Tue Jun 21, 2005 11:29 am    Post subject: Reply with quote Back to top

I am not sure what you mean by "acting like a switch" in this context.

However, in this situation you must connect through the Internet port and you must have DHCP enabled. Since you could not guarantee ahead of time what IP address the hotel would give you you can not statically assign an IP address to the unit and hope to have it work.

I don't know if the Voip connection can even be made through any other port than the Internet port. Perhaps someone with more familiarity with the unit can answer that one. It would certainly seem to be problematic with configuring any type of QOS.

Most of the rest of the settings in the unit are extraneous in this scenario since the unit is not going to be routing any data though the LAN ports.

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mundy5
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PostPosted: Tue Jun 21, 2005 11:37 am    Post subject: Reply with quote Back to top

scerruti,

I was thinking of those in this forum who have the rt31p2 behind a different router when I mentioned the use of the "switch" mode. Maybe I am misreading some of the posts. I know some of them have two separate networks but I am thinking of those who have just one network with DHCP enabled in the first router and disabled in the rt31p2.

Regardless, would the phone portion of the router need an ip address from the rt31p2 or from the hotel server? I don't know the answer to that.

I just assumed that the phone portion would obtain an IP address from the hotel server.

If DHCP is enabled in the rt31p2 would not the rt31p2 give the phone portion an IP address from it's own list (i..e 192.168.15.xx)?

I don't know how the integration affects IP addresses for the phone portion. I'm all ears. I'd love to know how this all works. Perhaps that would clarify the situation faced by themew.

mundy5

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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scerruti
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PostPosted: Tue Jun 21, 2005 1:00 pm    Post subject: Reply with quote Back to top

I realized after posting where the confusion was coming from. When I was speaking of DHCP in this thread I was speaking of the client element and not the DHCP server.

Linksys refers to this as "Obtain an IP address automatically", but it is really just the DHCP client element. However I should have used Linksys' terminology.

So, in order for this to work the router should be set to obtain an IP address automatically. Yes, the phone element probably uses the WAN IP address obtained. The local DHCP server setting is irrelevant as is the local IP address.

Yes, if you are not using the local DHCP server then the unit is acting like a switch. (It's probably not one in reality but that gets into the OSI model.) However, I still imagine that the Voip connection needs to be made through the WAN (Internet) port and not via a LAN port.

The DHCP setting should not affect the phone element of the router. If it did then disabling DHCP would require a second address to be provided by the ISP for the phone element. So I don't believe that the router assigns a local address to the phone element.

Am I making more sense now?

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mundy5
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PostPosted: Tue Jun 21, 2005 1:09 pm    Post subject: Reply with quote Back to top

yes thank you for the clarification. I hope that themew gets the router to work at the hotel next time.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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seattlezoid
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Posts: 156

PostPosted: Tue Jun 21, 2005 1:32 pm    Post subject: Reply with quote Back to top

Just a thought...cross over cat5 vs straight thru?

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paul248
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PostPosted: Tue Jun 21, 2005 4:59 pm    Post subject: Reply with quote Back to top

You could rig up 2 network cards in your laptop, enable the Internet sharing in Windows, and connect the RT31P2 to the second card.
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