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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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...

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Topic:
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smoov22
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PostPosted: Tue Jun 21, 2005 6:30 pm    Post subject: Reply with quote Back to top

Oops. I got the WRT54GP2. On the actual box it has Vonage the Broadband Phone Company.

Anyways, it appears that Vonage didn't switch over my Mac address just yet, but hey, now it works. So I guess I will leave it as a daisy chain connection until the phone goes out again. Thanks to everyone for your help!
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tobikay
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PostPosted: Tue Jul 05, 2005 3:08 pm    Post subject: Reply with quote Back to top

I am having the same problem..all the sudden it seems. All was working fine last night.
I have been a Vonage customer for about 3 months now with very little problems, (on Vonage's side anyway). but for some reason, today when I try to make a call, there is no dial-tone. I came in and checked my router (Linksys rt31p2), the power light is on, the ethernet 1 light is on, the internet light is flashing quickly but the phone lights are off.

Here is my current set-up: Motorola Cable modem (SB5100)---Linksys Vonage router---D-link wireless router (DI-514)
The set up has been the same since we activated.
When I go to http://192.168.15.1, clicking on voice or status brings up a message stating that "Router is still restarting--please wait a moment"...I have waited almost 1/2 hour, still the same message.
I have also (as was told to the previous poster), unpluged everything and re-started them all in the order they are plugged in, still nothing.
Can't call customer service right now, as my cell phone isn't here, and obviously my Vonage line isn't working..
Please Help!!
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stan_ipkis
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PostPosted: Tue Jul 05, 2005 8:06 pm    Post subject: Same issue Reply with quote Back to top

Started today, linksys rt31p2 and it's been down all morning. The standard Vonage answer of reboot is getting tiresome. Having been around this bend a few times, I do the reboot cycle before calling them.

Now that the customer service is in India it's actually worse I think.

However, this is really curious. It's been down all day and the only solution I'm getting from these guys is reboot? Is that all they can suggest really?

Cable modem[3Com] -> Linksys RT31P2 -> Phone and Computer!
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hawkmultimedia
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Posts: 15

PostPosted: Tue Jul 05, 2005 9:11 pm    Post subject: Reply with quote Back to top

Funny (not), the same thing happened to me on Friday, http://www.vonage-forum.com/ftopic6680.html and guess which router I have, the rt31p2. Picked a great long weekend to go out, too. They're sending a new unit (got thte tracking number today), but I'm skeptical about whether it'll fix it or not, especially if it's the same model. Or, it'll be good for the same amount of time, then crap out again.
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stan_ipkis
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PostPosted: Tue Jul 05, 2005 11:54 pm    Post subject: Same thing! Reply with quote Back to top

Three hours of reset, reboot, reset, reboot, plug, unplug, hold thirty seconds, sixty seconds and more crap!

Finally switched back to the Motorola MTA that I fortunately hadn't shipped back to them and I have a phone line.

Perhaps the marriage can yet be saved! We'll have to wait and see.

Vonage however is on it's last legs. If the replacement router doesn't work, or if the quality of the audio doesn't improve by leaps and bounds, I'm headed back to a regular land line.

Lots of people are headed back to the regular phone service I hear. I can't really blame them. I tried man! really tried. Close to two years and this just blows big time. The inconvenience isn't worth the $30 or so dollars I'm saving...not worth it!
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joolee
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PostPosted: Sun Jul 17, 2005 11:41 am    Post subject: no dial tone Reply with quote Back to top

I guess misery loves company. I was relieved to see that others have had frustrating dial tone problems with Vonage. This is day 5 without a phone. I have been through the 3 hours with tech support, plugging and unplugging, while most of the time not being able to understand the Indian accent on the other end. After wasting 3 hours of my time and cell phone minutes, they decided what I knew all along...I need a new router. I was told that they would ship overnight, but they did not. It will not arrive for another 2 days. I truly regret the day that I signed up with Vonage. If this router doesn't work, that's it. I have several friends who have signed up with Sunrocket, and have had nothing but great service. My next step will be to try them. I am advising everyone I know to stay away from Vonage. It just isn't worth the hassles. Good luck to all of us who have already been suckered in!!!
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lights_out
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PostPosted: Sun Jul 17, 2005 1:17 pm    Post subject: Reply with quote Back to top

I see I'm not alone in my frustration. I've had Vonage for about 6 months now and I'm having my first problems.

My phone port lights are not coming on and I don't have a dial tone. I've done all the power cycles and reset crap that I can take.

I spent about 4 hours this morning on my cell phone explaining the problem to many of our Indian friends and not being able to understand what they were saying. Apparently they couldn't understand me either becuase they kept telling me the same thing over and over again and I had to keep explaining to them the same issue over and over. Then of course there were the constant forwarding of my calls and the occasional disconnect while on hold didn't really help my demeanor either. Last call with them I actually got what sounded like an American, she was pleasant sounding and I could understand her. Unfortunately, she was just there to tell me that they were really backed up and that they would call me back sometime today. ..... that was about 3 hours ago.
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lights_out
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PostPosted: Sun Jul 17, 2005 1:56 pm    Post subject: Reply with quote Back to top

Has anyone looked into SunRocket? If I don't hear back from Vonage today, I think I'll be giving them a call. $199 for a full year sounds pretty good to me.


Last edited by lights_out on Sun Jul 17, 2005 1:57 pm; edited 1 time in total
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joolee
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PostPosted: Sun Jul 17, 2005 1:56 pm    Post subject: no dial tone Reply with quote Back to top

Yup. You have entered Vonage Hell. I once got through to an American-born, who laughed when I said, "Oh good!! Someone who speaks English!!". He said, "unfortunately, this company is ethnically challenged" and that he understood my frustration. Hope he didn't lose his job over that one! He wasn't able to help me, but turned me over to a co-worker who said that he could walk me through this in 3 minutes or less. Yippee!!! Only problem was that I had disconnected everything in frustration, and in preparation to send the router back, so I needed time to hook everything back up. I had been plugging and unplugging for so long that I needed time to figure out how to set things up again. He said he'd call back in 15 minutes. He never called.

Now I am waiting for the new router which was supposed to be here yesterday. I have requested one month's credit for all of my lost phone usage and frustration. No one has gotten back to me.

I don't hold a lot of hope for the new router. Next time there is any problem, I refuse to go through this nightmare again. That will be the end of Vonage for me.

Best wishes to you, but don't hold your breath!
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lights_out
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PostPosted: Sun Jul 17, 2005 2:00 pm    Post subject: Reply with quote Back to top

Geez, I hope you get squared away ok. I'd hate to leave Vonage, like I said, I've never had a problem with the service until now. The frustration level is getting to a breaking point though. How many frickin times do I have to tell them the same thing?! Anyway, I guess I'll see what happens today. I was tempted to go buy a new router because I can't be without a phone for days. I have people staying with me and they're supposed to get calls early this week about jobs. I wonder if SunRocket can get me the equipment quicker .......
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