Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
netdoc
New Forum Member
New Forum Member


Joined: Jun 17, 2005
Posts: 6

PostPosted: Sat Jun 18, 2005 6:17 pm    Post subject: Vonage Issues with Online meetings and Concalls Reply with quote Back to top

Greetings board members and onlookers. I have had Vonage service for about 2 months now. I have Comcast internet service with the premium upgrade (supposed to be 6MBdown and 768Kup) I usually get 2.5MB down and around 700K up. I pay extra obviously for the premium edition but I thought it would be better for my new Voip service. I work from home and do lots of online meetings and demonstrations etc while doing this and being on conference calls I have had huge issues. Sometimes the pc connectivity just drops sometimes just the phone and sometimes both. Voice quality is OK but nothing to get excited about. That would be acceptable if I did not have to start to use a landline now to do con calls. I have the RT31P2 with firmware 1.28. This is connected directly to the cable modem and internet. After this i have a Linksys wireless access point that most of my computers connect to. I do have a couple computers connected to the prots on the back of the RT31 device but have not noticed a difference in quality or problems on those. I have been reading on this that I should possibly get rid of the RT31 device and get a different internet router and then plug in the Vonage adapter to improve performance, can people attest that this works. I did call Vonage this morning to ask to get one and they do not ship them even if you threaten to cancel. (Bummer) I am very close to canceling and trying another service but I might be willing to try a couple more things first. I have tried adjusting the QOS and the bandwidth saver pieces on the Vonage side. Does anyone have a recommended setting combination for these 2? If so I would love to hear it. Is trying the Vonage adapter worth the trouble?

Let me know
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Jun 18, 2005 7:46 pm    Post subject: Reply with quote Back to top

you have a definite problem with your internet service if you're getting 1/3 the download speed of what you're supposed to. while upload is the bigger factor in Voip, and me and others could lay on 1,000 things to try, do, etc., you should really look into why you have such a slow download speed. Voip is highly internet dependant, and whatever problem is causing the slow dl speed, could very well be causing Voip issues.
how are you verifying the dl speed? have you contacted comcast about it? what cable modem do you have?

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
netdoc
New Forum Member
New Forum Member


Joined: Jun 17, 2005
Posts: 6

PostPosted: Sat Jun 18, 2005 8:26 pm    Post subject: My internet service Reply with quote Back to top

Comcast says there is not guarneteed service level. Services are said to be a range. 6MB is a MAX. My average DL speed is 2.5MB or so. I test this from a variety of speed test sites. Mainly from pcpitstop. I have also been testing latency pings to various internet sites and have not seen a problem with those. Most of my test pings are in the 20-25MS range. I just bought the phone adapter today and will try it with a netgear router to see if service improves. If not its bye bye Vonage. As far as cable modem goes I have a surfboard1400.
View user's profile Send private message
netdoc
New Forum Member
New Forum Member


Joined: Jun 17, 2005
Posts: 6

PostPosted: Sun Jun 19, 2005 2:25 pm    Post subject: Phone Adapter Reply with quote Back to top

As I posted before I have bought the pap2. Just got off of the phone with Vonage trying to activate it. Unsuccessfully I might add. I got put on hold 3 times each time after I was on hold someone different picked up, and we went through the same steps. USELESS
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sun Jun 19, 2005 5:31 pm    Post subject: Reply with quote Back to top

that's nonsense. unless you're dying for upload bandwidth, then you really don't need to be paying for that service. isn't basic service 5mb down? I am constantly amazed at some of the bs comcast users have to deal with.
I still think you have a local isp problem, but if you want recommendations, you can see what testyourvoip.com boston server detailed results gives you.
I assume you meant surfboard 4100. I'm not familiar with it, but I assume it has a web interface at something like 192.168.100.1. if so, check things like signal to noise ratio and upstream/downstream power levels. it could also be a QAM thing, especially with the recent systemwide speed upgrades and since you recently upgraded even more.
oh, and Vonage doesn't send them because they don't have them.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
netdoc
New Forum Member
New Forum Member


Joined: Jun 17, 2005
Posts: 6

PostPosted: Mon Jun 20, 2005 8:31 am    Post subject: More info Reply with quote Back to top

Signal to Noise Ratio 36 dB
QAM 256
Network Access Control Object ON
Power Level 0 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading


I have a live meeting setup with con call later. I will post results
View user's profile Send private message
Trowski
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 16, 2005
Posts: 1389
Location: Putnam, CT

PostPosted: Mon Jun 20, 2005 11:13 am    Post subject: Reply with quote Back to top

Netdoc, also try broadbandreports.com and look in the comcast forum...you may get some help with the ISP there...

I have done net meetings with Vonage, worked well...Conference calls can be tricky sometimes...
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Tue Jun 21, 2005 4:13 pm    Post subject: Reply with quote Back to top

well fortunately or unfortunately those settings are pretty ideal. I wouldn't stand for such a slow dl speed though. there has to be an issue somewhere. are you using a decent computer?

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
netdoc
New Forum Member
New Forum Member


Joined: Jun 17, 2005
Posts: 6

PostPosted: Wed Jun 22, 2005 2:51 pm    Post subject: Update Reply with quote Back to top

The new adapter and the Netgear router have made a big difference. I have had 3 online meetings with concalls and it have not had it drop. Callers tell me I sound very quiet but hey they can hear me and i did not get dropped.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Jun 22, 2005 4:25 pm    Post subject: Reply with quote Back to top

low volume used to be a widespread problem, but I haven't seen it lately. it can be adjusted though. see this thread for more details.
http://www.vonage-forum.com/ftopic2862.html

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New leomt16
New Today 2
Yesterday 10
Total 99059

Who Is On Site
Visitors 95
Members 0
Total 95


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.67 Seconds and 645 Pages In The Last 60 Seconds
The Vonage VoIP Forum