Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
Billsal
New Forum Member
New Forum Member


Joined: Jun 17, 2005
Posts: 5

PostPosted: Sat Jun 18, 2005 3:00 pm    Post subject: LNP with Bell South in South Carolina Reply with quote Back to top

My Story:

I started this adventure on the 1st of May 2005

I signed up for Vonage service and received notice about the LOA that I needed to fill out to transfer my number to Vonage.

May 2, 2005 Letter of authorization (LOA) received
May 2, 2005 Transfer sent to Carrier.

Everything is working well at this point in the adventure.

May 5, 2005 I received the Phone adapter and installed it and it workrd properly.

May 6, 2005 Received the following e-mail:
We have completed your activation request for 911 Dialing, You may dial 911 from your Vonage phone.

Nothing happens except I get my regular phone bill from Bell South
for service from May 5, 2005 to June 5, 2005 for $34.40 which will be deducted from my bank on May 21, 2005.

June 1, 2005 I recieved my 1st Monthly Statment bfrom Vonage with a bill for $35.60 (I had International calls )

Nightmare Begins.

June 2, 2005 Afrer waiting patiently for my 20 business days like the instructions said and no contact from Vonage I sent them a message from their site on the internet explaing that I had a serious problem dealing with my Wife about me not being able to tell her when she would be able to make a call without going out to my Computer room.

I exp;ained that I rreally needed some type of date that I could give her.

June 8, 2005 I received the following:

From: "Vonage DigitalVoice Customer Care" <numbertransfer@vonage.com>
To: <bill.salisbury@us.army.mil>
Subject: [vonage.com #2053780] LNP Status acct#1002866395 cust name William Salisbury # being ported 8037821409 carrier name Kmc past 20 days
Date: Wednesday, June 08, 2005 2:43 PM

Dear William,

We would like to apologize for the delay in reviewing your documents.
At the time we successfully reviewed your request it was sent to the
carrier for further processing. At this time we are working with the
carrier to complete your transfer in a timely fashion. As soon as we
obtain a finalized transfer date we will contact you immediately.
Thank you for your patience in this matter.

Sincerely,
LNP Group.

My reply:

Thanks for trying to do something, My Wife has said she will wait until the
15th of June but if she don't know anything by then I am supposed to Cancell
the service and go back to my old Long distance Service.

I hope to hear something from you.

Thanks

Bill Salisbury

The answer:


I am contacting you to inform you of your number transfer. I have
requested a status from Vonage's carrier that is handling your
request. As soon as we obtain a finalized transfer date we will
contact you immediately. Thank you for your patience in this matter.

Email: numbertransfer@vonage.com
Toll Free Phone: 866-496-6359
Monday-Friday, 8:00am - 5:00pm, EST

Sincerely,
Buki
LNP Dept

June 14, I sent the following:

Sir"

I contacted my local business office for my Telephone service (Bell South)

I was told that there was no type of request for a number transfer in place
for my account.

I was also told that it would take from 24 - 48 hrs for them to transfer the
telephone number to you after you request that it be transferred.

The lady I spoke with (Rebecka Eisenhower) said for me to tell you that you
need to contact their LCSC department with a second request in oeder to get
the number transferred.

I am very disappointed with the entire process so far.

William Salisbury


Another e-mail received the same day.

I sincerely apologize for any delays regarding your number transfer.

Please be advised that we have asked that our carrier expedite the
process of transferring your number.

Please allow up to five business days before we receive an update from
them.

Please be on the lookout for our next e-mail notification that will
state the scheduled processing date of your number transfer.

You will be hearing from us soon. If you have any questions regarding
your number transfer, please do not hesitate to contact us.


Sincerely,

LNP Dept.

June 14, 2005 Another e-mail

Dear Customer,

Thank you for contacting us. We do apologize for the delay in
responding to you.

In response to your inquiry, we are currently reviewing your account
progress and will provide you status update as soon as possible. If
you do not receive an email within 3 to 4 business days, please do not
hesitate to contact our Customer Care at 1-866-243-4357.

We do apologize for any inconvenience. Thank you for your continued
patience.

Sincerely,

LNP Department

June 17, 2005

Dear William,

At this time the carrier is working on your request. Unfortunately the
carrier has been experiencing some difficulty in processing the orders
submitted by Vonage. The good news is that it is being expedited and
will be scheduled to transfer shortly. I will contact you as soon as I
obtain this information.

Sincerely,

LNP Group


June 18, 2005 Still waiting
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.30 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum