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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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dubsb
Vonage Forum Associate
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Joined: May 25, 2005
Posts: 11

PostPosted: Mon Jun 13, 2005 3:00 pm    Post subject: 2nd router not working again Reply with quote Back to top

The Vonage story:
1. called, signed up, got router, waited on hold a couple hours, got a new router.

2.Got new router, no dial tone, same problem as first one, called Vonage, waited on hold a few hours finally got through to an awesome american tech. Finally got the downloads to take over the net overnight, tech called me the next day and I told him it still wasnt working. Tech switched it to phone port 2, router has been working ok.

3. router has been working for about 2 weeks and now no dial tone and phone light is blinking. I power cycle the router and the ohone works again, but allmost once a day i have to power cycle the router to get a dial tone, but the internet will be working just fine. I dont have the patience to wait on hold again so I sent in an email about a week ago but still no response.

4. What it the next step ?

(i hope this post has enough flowers in it so the admins dont lock it) It seems if Vonage had good support they wouldnt get bashed.
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paul248
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Mon Jun 13, 2005 3:13 pm    Post subject: Reply with quote Back to top

I had a similar thing happen when I accidentally left a cordless phone off the hook. How many phones do you have connected to the line?
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dubsb
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Joined: May 25, 2005
Posts: 11

PostPosted: Mon Jun 13, 2005 4:44 pm    Post subject: Reply with quote Back to top

I just have 1 cordless phone connected, and during all my tech support time i tried 2 other ones all had the same problem. good idea thought Smile
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reebok
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Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Mon Jun 13, 2005 5:13 pm    Post subject: Reply with quote Back to top

isp, modem, network setup

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dubsb
Vonage Forum Associate
Vonage Forum Associate


Joined: May 25, 2005
Posts: 11

PostPosted: Mon Jun 13, 2005 10:05 pm    Post subject: Reply with quote Back to top

ISP: Roadrunner (time warner)
Cable modem : toshiba pcx2200
Router/gateway/phone adapter linksys RT31P2

Netowrk setup :

cable modem--->>>router---->>>switcH ->>>computers/wireless access point

and obviously the phone plugs into the router Smile

I had the router hardwired to my home phone lines but it is not at the moment for troubleshooting purposes.

By hardwired I do not mean plugged into a jack, I have run my entire home with cat5 and have a patch panel installed so it was a matter of plugging the phone lines from the router to the panel and letting them connect to 3 of the home jacks. This internal wiring does not have any contact with the outside world including the phone company's old box.
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dubsb
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Joined: May 25, 2005
Posts: 11

PostPosted: Tue Jun 14, 2005 4:37 pm    Post subject: Reply with quote Back to top

bump

Question Question Question Question Question
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dubsb
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Joined: May 25, 2005
Posts: 11

PostPosted: Tue Jun 14, 2005 9:30 pm    Post subject: router status Reply with quote Back to top

home from work now, the router status page is giving me the same problem that I had with the first router and the same error i had when port 1 was activated on this router just that the call1status is invalid. If I reboot the router sometimes the phone will work but only for a call or 2. The internet access allways works.

Firmware Version: 1.28.00

Voice Version: 3.1.3(LI)
Customization: Customized

--------------------------------------------------------------------------------

Line1 Status

Registration Status: Offline
Call1 Status: Idle
Call2 Status: Idle

--------------------------------------------------------------------------------

Line2 Status

Registration Status: 585-571-1339 15855711339 Online
Call1 Status: Invalid
Call2 Status: Idle
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paul248
Vonage Forum Evangelist
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Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Tue Jun 14, 2005 9:33 pm    Post subject: Reply with quote Back to top

I also got the "Invalid" message when I left my phone off the hook. Are you sure the same thing happens with any phone you connect to it? Or maybe your phone cord has a short inside.
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dubsb
Vonage Forum Associate
Vonage Forum Associate


Joined: May 25, 2005
Posts: 11

PostPosted: Tue Jun 14, 2005 9:49 pm    Post subject: Reply with quote Back to top

hmmm...could be possible, i just made the lines when i signed up with Vonage but i will put the cable tester to it tomorrow.
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