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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Pconrad
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Joined: Jan 10, 2005
Posts: 3
Location: NYC

PostPosted: Sun Jun 12, 2005 7:57 pm    Post subject: Crackling Noise Reply with quote Back to top

I have Vonage via Earthlink's "Unlimited Voice," but it's been unlimited noise. TimeWarner's cable provides the internet connection; then comes an RCA cable modem. Next comes the RT31P2 and branching off is the Linksys BEFW1154 for home network. All computers (wired or not) have good connections, but the cordless and non-cordless phones are all making crackling noises. Generally if the hardwired desktop (older Dell 266) is shut off the crackling is abated, but not necessarily.
Measures I have attempted: 1) distance the RT31P2 from the other boxes and the cables behind the big 17" monitor. 2) replace the nearby 900 mhz and 2.8 ghz cordless sets with a new 5.8 ghz set.
Have not attempted: installing a Linksys WRT combined phone adapter and network router. But if I disconnect the BEFW1154 wifi router, the noise seems to stop. Do I need a new linksys device like the WRT that integrates phone router and wifi in one device?
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tootal2
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Joined: Aug 07, 2004
Posts: 21

PostPosted: Wed Jun 15, 2005 11:11 am    Post subject: Reply with quote Back to top

I am having the same problem its started about 2 weeks a go. i hope it is fixed soon
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rebus
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Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed Jun 15, 2005 9:02 pm    Post subject: Reply with quote Back to top

I'm having a similar issue where the caller's voice sounds distored and crackled, like turning a TV or stereo up so loud that the sound becomes distorted. (The actual volume levels are normal.)

Internet connection is fine. Long term PingPlotter tests show essentially no packet loss, very low latency, minimal jitter, and testmyvoip.com scores comes in around 98% QoS. (Road Runner)

Like the previous poster, this is only a recent problem. We've also had *chronic* problems on inbound calls, with callers getting a "we're sorry, all circuits are busy" message or a fast busy signal. When I call from work on a Verizon POTS line to our home number on Vonage, it often takes several dial attempts to make a successful call. I've been regularly emailing tier-3 tech support for nearly 3 months with specific dates and times when the problem occurs, but so far, no resolution.

 
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NHTracker
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 23, 2005
Posts: 134

PostPosted: Fri Jun 17, 2005 10:38 am    Post subject: Reply with quote Back to top

[quote="rebus"]I'm having a similar issue where the caller's voice sounds distored and crackled, like turning a TV or stereo up so loud that the sound becomes distorted. (The actual volume levels are normal.)


You just described what happened to me last night to a tee. I thought it was a problem with my cordless phone until I switched to a corded one and it still happened.
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MrMike
Full Forum Member
Full Forum Member


Joined: Dec 29, 2004
Posts: 40
Location: Austin, TX

PostPosted: Fri Jun 17, 2005 4:45 pm    Post subject: Reply with quote Back to top

I'm getting crackling staticy sound also. It just started a few days ago from what I can remember. I also am getting more and more lines all busy and fast busy signals.
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Pconrad
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Joined: Jan 10, 2005
Posts: 3
Location: NYC

PostPosted: Fri Jun 17, 2005 7:50 pm    Post subject: Crackling Follow-up Reply with quote Back to top

The crackling noise I described was plainly line static and may have been "cured" by strategically moving signal lines away from power lines, and organizing all devices to be plugged into a single, good-quality power strip. In any case, the noise seems to have cleared up. It was static that overwhelmed any voice or possibility of conversation. Too bad we've already requested Verizon to reconnect our old copper wire phone service, since the problem seems to have passed. But losing control over when we could use our telephone was too stressful.
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Pconrad
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Joined: Jan 10, 2005
Posts: 3
Location: NYC

PostPosted: Thu Jun 30, 2005 12:49 pm    Post subject: Crackling noise was too much Reply with quote Back to top

Well, Folks:

We're giving up. Going back to Verizon, the crackling static-y noise was just too much. I believe a lot of this can be resolved by properly separating your ethernet cables from power cables related to your desktop computer and related devices.

Just want to say thanks to all the valuable posts at this forum which helped as we tried to resolve the problem.

pConrad
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someeyeguy
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 29, 2005
Posts: 20

PostPosted: Thu Jun 30, 2005 10:42 pm    Post subject: Reply with quote Back to top

I had this same type of problem when I first hooked everything up. The problem was cured when I realized that I had connected too many phones, faxes, fax modems, etc.

Unplugged one phone and it made a huge difference, my calls are actually clear again, just like when I had a land line. I think Vonage states don't use more than 5 phones.

It's an easy thing to troubleshoot though, simply unplug one or two phones and see what happens.

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