You QOS setting can be reached by entering 192.168.15.1 into your browser. Next click on Applications and Gaming, then click QOS. Scroll down to the bottom where it says "voice QOS', if it's not enabled you should enable it and enter in a value that is a little less than your advertised upload speed.
If you have 100% loss at the last hop don't worry about it. Just be more concerned with abnormalities along that route such as high ping times and packet loss. Do you have any packet loss other than the last hop?
If you have 100% loss at the last hop don't worry about it. Just be more concerned with abnormalities along that route such as high ping times and packet loss. Do you have any packet loss other than the last hop?
I believe both Ping reports are contained in my previous post. One had default settings and the second was set for UDP packets. There has been another responder that says I do have bad packet loss, so I am trying to now figure out what I can do about it. Can you look and tell me what you think? I do not know what is bad and what is good. The test I ran on Testmyvoip does not look good either. Is this a Cox issue, Vonage or somethting else?
You QOS setting can be reached by entering 192.168.15.1 into your browser. Next click on Applications and Gaming, then click QOS. Scroll down to the bottom where it says "voice QOS', if it's not enabled you should enable it and enter in a value that is a little less than your advertised upload speed.
The Voice QOS was set to 512, which is my max advertised upload speed. I changed it to 400. Is this too much?
I'm not sure if this'll help, but you may want to call Cox and have them test whether your cable modem's transmit power, signal strength, and signal-to-noise ratio are within the acceptable margins. A poor cable signal (caused by too many splitters, or poor wiring) can cause packet loss problems.
paul248 Vonage Forum Evangelist
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