I have a PAP2, when I wire it into the phone block for our entire house I get a great deal of static on the line, or no single at all. Plug a phone directly into the PAP2 and the problem goes away.
I don't belive the problem is with the house wiring, since our normal land line doesn't give me this problem. The traditonal land line is wired in the same was as the Vonage line. The house is wired with 6 phones, over about 2500 sqft.
What kind of internet speed do you have.? If your upload/download speeds are low then that can cause static on the line when wired to the entire house.
I have a 512 down 128 up. Can you give a quick explanation of why how many phones are wired up would be affected by internet speed? I guess I could see it if all the phones were picked up at the sametime, but I can't see one phone in use being that big of a deal.
Each Vonage RT units can only support so many lines without losing some of your quality of service and with the RT unit requiring 30kps for good QOS and your internet conneciton requiring X# kps constantly. I would suggest uping your upload to a mimimum of 300k and you should see a significant improvement in your QOS with probably no static.
Each Vonage RT units can only support so many lines without losing some of your quality of service and with the RT unit requiring 30kps for good QOS and your internet conneciton requiring X# kps constantly. I would suggest uping your upload to a mimimum of 300k and you should see a significant improvement in your QOS with probably no static.
This is only if he is running each phone on its seperate phone line - not multiple phones running on the same line.
From my understanding, poor quality old phone line works fine with the POTS phone network - but can cause problems with the signal in a Voip line. I replaced a lot of my old phone wiring in my home with Cat5e to prevent problems for this.
Additionally, the more phones you add - the more current is needed to let the phones ring. You may need a ring amplifier with as many phones as you have.
I would recommend disconnecting all phones, and hooking one at a time and see which lines cause the noise to start happening.
At least my 2 cents.. I've been happily running Vonage for about 3 months now.
Jonathan
paul248 Vonage Forum Evangelist
Joined: Nov 25, 2004 Posts: 644
Location: Mountain View, CA
If your upload/download speeds are low then that can cause static on the line when wired to the entire house.
The number of phones plugged into the wire has absolutely nothing to do with the amount of bandwidth you've got on your Internet connection.
Are you sure that your phone lines are completely disconnected from the outside service? Try disconnecting all the phones except one, and see if the problem goes away. Then try various combinations and see if you can find one phone that causes the static.
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