Has anyone else noticed that Vonage's hold music is constantly fluctuating between inaudibly quiet and blaringly loud? I called last night, and it sounded as if they were feeding the music through an exponential curve... the lows were too low, and the highs were too high. I just hung up after a few minutes 'cause it was so frickin annoying.
I'm not sure if that happens all the time though. I just called once last night.
KDWycha Vonage Forum Evangelist
Joined: Jan 19, 2005 Posts: 605
Location: Tampa, Florida USA (813)
Has anyone else noticed that Vonage's hold music is constantly fluctuating between inaudibly quiet and blaringly loud? I called last night, and it sounded as if they were feeding the music through an exponential curve... the lows were too low, and the highs were too high. I just hung up after a few minutes 'cause it was so frickin annoying.
I'm not sure if that happens all the time though. I just called once last night.
Methinks Mr. Citron should invest in a real call center phone system from a major equipment provider.
paul248 Vonage Forum Evangelist
Joined: Nov 25, 2004 Posts: 646
Location: Mountain View, CA
At times when I forget my radio at work I dial Vonage customer service and place it on the speakerphone so I can jam out to the on hold music. And if they take me off hold I ask if they could please place me back on hold because I really was enjoying that song.
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