No disrespect manway, but lets try and keep the "me too's" out of this thread.
The title suggests that this could be a very interesting and informative topic. I look forward to the postings.
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I'm on the phone with the Vonage LNP group and the gentleman is not able to tell me how to do it. He suggested I search for eLOA on the Vonage search engine. Of course, this yields nothing.
By the way, I had a terrible experience with Nicole Williams in the Vonage LNP department. She has to be one of the worst customer service agents I have ever spoken with.
One month port from IDT to Vonage Phone number transfer status says it all:
May 4, 2005 Awaiting Letter of Authorization May 5, 2005 Letter of Authorization (LOA) Received May 7, 2005 Transfer Sent to Carrier June 7, 2005 Carrier Approved Transfer June 8, 2005 Completed LNP Transfer
After reading 2 or 3+ month LNP's, I was very glad mine didn't take as long. Just wanted to pass this along.
One month port from IDT to Vonage Phone number transfer status says it all:
May 4, 2005 Awaiting Letter of Authorization May 5, 2005 Letter of Authorization (LOA) Received May 7, 2005 Transfer Sent to Carrier June 7, 2005 Carrier Approved Transfer June 8, 2005 Completed LNP Transfer
After reading 2 or 3+ month LNP's, I was very glad mine didn't take as long. Just wanted to pass this along.
May 6, 2005 Awaiting Letter of Authorization May 6, 2005 Letter of Authorization (LOA) Received May 7, 2005 Transfer Sent to Carrier June 8, 2005 Carrier Approved Transfer June 9, 2005 Completed LNP Transfer
After the 20th business day, I made 2 calls to Vonage CS. The first call was made on June 3 in which I asked for the status of my transfer, and was given a ticket number while it was researched. I was promised an answer within 12 hours by email, which never arrived. I called again on June 6 to get a credit for service. As you can see, it wasn't long after that that things began to move. So far, the service works as advertised with no difference in call quality.
January 26, 2005 Awaiting Letter of Authorization January 27, 2005 Letter of Authorization (LOA) Received January 27, 2005 Transfer Sent to Carrier
Still paying verizon and AT&T. I've been escalated and now upgraded to the "Executive Response Team". That means instead of a bunch of different people telling you absolutly nothing I have a dedicated person telling me absolutely nothing. Can anyone out there offer me any hope whatsoever? (Vonage employees don't count.)
I like the service and I have no complaints otherwise... I just want my phone number.
manway wrote:
Still waiting for LNP & paying to Bellsouth.
February 28, 2005 Awaiting Letter of Authorization March 20, 2005 Letter of Authorization (LOA) Received March 20, 2005 Transfer Sent to Carrier
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