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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
Mattb
Full Forum Member
Full Forum Member


Joined: Jul 05, 2005
Posts: 49
Location: MD

PostPosted: Tue Aug 16, 2005 12:30 pm    Post subject: Re: Coming up on three months ... Reply with quote Back to top

tcr25 wrote:
May 19, 2005 Awaiting Letter of Authorization
May 19, 2005 Letter of Authorization (LOA) Received
May 20, 2005 Transfer Sent to Carrier

In Maryland and transferring from Verizon ...


Oh crap! I'm in Maryland as well. Waiting since July 2!

May 20th? Flat out negligence!
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tcr25
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Joined: May 19, 2005
Posts: 5
Location: Maryland-DC

PostPosted: Tue Aug 16, 2005 1:30 pm    Post subject: Re: Coming up on three months ... Reply with quote Back to top

Mattb wrote:
Oh crap! I'm in Maryland as well. Waiting since July 2!


Well, maybe it's just my number ...

I've had three or four e-mail exchanges with Vonage CS about it, and one phone call that got me two months credit for my service, but still no number changeover. The CS e-mail this morning (in response to yet another e-mail from me) was:

Quote:
... we have escalated your transfer with the carrier and we are currently working to obtain a finalized transfer date pretty soon.


which sounds better than

Quote:
At this time we are working with the carrier to complete your transfer as soon as possible. (29 July)


or

Quote:
In response to your inquiry, we are currently reviewing your account progress and will provide you status update as soon as possible. (25 July)


or

Quote:
At this time Vonage's carrier is working on your request. I have requested a status from the carrier that is handling your request. (11 July)


Hopefully, "pretty soon" will mean within the next week or so ...
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Pomeray
New Forum Member
New Forum Member


Joined: May 13, 2005
Posts: 9

PostPosted: Tue Aug 16, 2005 9:19 pm    Post subject: Reply with quote Back to top

March 21, 2005 Awaiting Letter of Authorization
March 25, 2005 Letter of Authorization (LOA) Received
March 25, 2005 Transfer Sent to Carrier
July 26, 2005 LNP Transfer Cancelled

July 26, 2005 Awaiting Letter of Authorization
July 27, 2005 Letter of Authorization (LOA) Received
July 27, 2005 Transfer Sent to Carrier
August 17, 2005 Carrier Approved Transfer

eLNP from Cox. Transfer date is 8/25. I had to contact Telcove (clec) to get results. They didn't want to help until I told them I had been waiting since March. Telcove called back with a transfer date next day.
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Mattb
Full Forum Member
Full Forum Member


Joined: Jul 05, 2005
Posts: 49
Location: MD

PostPosted: Tue Aug 16, 2005 9:30 pm    Post subject: Re: Coming up on three months ... Reply with quote Back to top

tcr25 wrote:
Hopefully, "pretty soon" will mean within the next week or so ...


I'll keep my fingers crossed for you!

I got this interesting email below late this afternoon from Vonage:

"Dear xxxxxxx,

I have looked into the status of your order and our third party
carrier has informed me that there is a tentative date on your
transfer of 8/30. This date may change in the future. When we
receive a confirmed transfer date we will inform you as soon as
possible.

Sincerely,
Tom
Customer Care"
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tcr25
New Forum Member
New Forum Member


Joined: May 19, 2005
Posts: 5
Location: Maryland-DC

PostPosted: Wed Aug 17, 2005 7:54 am    Post subject: Reply with quote Back to top

Knock on wood, but I just got an e-mail ...

Quote:
The carrier has issued a tentative transfer date for 8/18/2005. Please keep in mind that this date is subject to change and is not necessarily the date your transfer will take place.


We'll see what happens tomorrow.
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RkyMtnPhil
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New Forum Member


Joined: Jul 21, 2005
Posts: 1

PostPosted: Wed Aug 17, 2005 9:05 am    Post subject: Successful LNP Reply with quote Back to top

It took approximately 28 days for my number to port. Other than intermittent connectivity problems on the day of porting it was smooth.
Two work associates that recently went Voip with another company experienced difficulties with their number ports so its not a Vonage unique problem. I spoke to QWEST once during the process and suspect, based on their attitude and response, that the problems may be more prevalent on the original number handlers side.

I have actually been surprized how how good the and service quality has been. I really wasn't expecting that much for $14.95.
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tcr25
New Forum Member
New Forum Member


Joined: May 19, 2005
Posts: 5
Location: Maryland-DC

PostPosted: Thu Aug 18, 2005 2:54 pm    Post subject: Up and Running? Reply with quote Back to top

I haven't gotten any official word from Vonage yet, nor has the status changed on my check status page, but my number is now ringing only on the phone hooked up to the Vonage adaptor. The other phone still has a dialtone, however, so I'm not sure if I should go ahead and make Vonage live to the entire house yet or not ...
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bg4
Vonage Forum Master
Vonage Forum Master


Joined: Aug 04, 2005
Posts: 164
Location: Long Island NY

PostPosted: Fri Aug 19, 2005 11:52 am    Post subject: port in 11 days Reply with quote Back to top

ordered Vonage 08/08 - number ported today 08/19 (11 days)

all is working quite well.

August 8, 2005 Awaiting Letter of Authorization
August 8, 2005 Letter of Authorization (LOA) Received
August 9, 2005 Transfer Sent to Carrier
August 9, 2005 Letter of Authorization (LOA) Received
August 10, 2005 Transfer Sent to Carrier
August 19, 2005 Carrier Approved Transfer

Verizon - area code 631 - (but I don't live at the beach)
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tcr25
New Forum Member
New Forum Member


Joined: May 19, 2005
Posts: 5
Location: Maryland-DC

PostPosted: Fri Aug 19, 2005 12:29 pm    Post subject: Re: Up and Running? Reply with quote Back to top

tcr25 wrote:
I haven't gotten any official word from Vonage yet, nor has the status changed on my check status page, but my number is now ringing only on the phone hooked up to the Vonage adaptor. The other phone still has a dialtone, however, so I'm not sure if I should go ahead and make Vonage live to the entire house yet or not ...


Still no official word, but the PSTN line is now dead. I guess I'm disconnected from Verizon ... Strange that Vonage hasn't told me that the transfer has occurred yet.
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mcouture
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 09, 2005
Posts: 21

PostPosted: Mon Aug 22, 2005 1:20 pm    Post subject: Reply with quote Back to top

Here's my current data:

August 9, 2005 Awaiting Letter of Authorization
August 11, 2005 Letter of Authorization (LOA) Received
August 12, 2005 Transfer Sent to Carrier


I called Verizon to verify that they received the eLOA and they said that they do NOT have any record of LOA.

If this is true, then how do I get Vonage's 3rd party to expidite the LOA process? I realize I haven't waited the "20 days" that Vonage wants but if it hasn't left Vonage's side yet we have a problem!

Can anyone on here help?

-Mike
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