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runamonk
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Joined: May 18, 2005
Posts: 6

PostPosted: Wed Jun 01, 2005 9:49 am    Post subject: Funny Stuff! Reply with quote Back to top

So yesterday my number port went live, I got home from work and decided to give it a shot.

Well I get home and my router is actually OFF. Thinking it was a little odd, I unplug it and plug it back in. So I plug in my phone and it works for a minute or two and then my phone reads "check phone line", I go back in there and sure enough the router is off again.

So I go through and reset the router, it boots up and stays running for about 5 seconds and shuts off. So I call Vonage on my cell phone and talk to someone who doesn't speak english quite as well as I would have hoped but not a big deal.

The only complaint I had was that he kept asking me to test my internet, even though I repeated several times that router wasn't working at all (no lights). I laughed and said ok, yep sure enough my internet is not working.

So he says he's going escalate me up to the next level and I will get a new router sent to me.

I went through a couple things with the next guy and he asked me to hold. He came back and said I should be receiving some emails that included details about the new router and explained I would be billed for the router if I didn't send in the old one etc etc.

Anyhow, last night after getting home from dinner I decided what the hell I would give the router a shot again and plug it in, while watching it boot up I notice little wisps of smoke coming out of the top of it LOL. I guess it's safe to say that one is fried. Wink

Anyhow the whole experience with customer service wasn't too bad. I'm satisfied. Wink
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ldavisfl
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Joined: Jun 02, 2005
Posts: 13

PostPosted: Thu Jun 02, 2005 8:53 pm    Post subject: Lost smoke Reply with quote Back to top

Typically, once you let the smoke out of an electronic device, it often stops working. Lol
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