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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Mandy
New Forum Member
New Forum Member


Joined: May 28, 2005
Posts: 9
Location: St. Maarten in the Caribbean

PostPosted: Sun May 29, 2005 7:39 pm    Post subject: phone status: offline Reply with quote Back to top

For some reason or another, for sure beyond my comprehention, Vonage will not recognize my phone. I have the RT31P2 router, which I got from Vonage and the inernet is working through it, but it does not detect my phone. The LED for the phone is not lit up, nor do I even have a dial tone, and yes my phone is on tone dialing. I have called customer service on my cell phone several times with them telling me that they would call me back within two hours and I have not heard from them as of yet. Plus, I have sent numerous emails to customer service with no reply. I have reset the router many many times and nothing seems to work. I do have an active account with Vonage. Can someone please help me with my problem.
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tysonfamnc
Vonage Forum Master
Vonage Forum Master


Joined: Jan 28, 2005
Posts: 188
Location: Ft Bragg NC

PostPosted: Sun May 29, 2005 11:27 pm    Post subject: Reply with quote Back to top

Did you make sure you have it plugged into phone port 1 and not port 2? I had made the mistake once after cleaning up and plugged my phone into port 2 and was sweating bullets thinking something was wrong with my Vonage...when it was my error.

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Mandy
New Forum Member
New Forum Member


Joined: May 28, 2005
Posts: 9
Location: St. Maarten in the Caribbean

PostPosted: Mon May 30, 2005 12:57 pm    Post subject: Reply with quote Back to top

Yes it plugged into the correct port! When I got to the status page it shows that it is plugged into phone port 1 shows my phone number and then shows offline.
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Richl
Vonage
Representative
Vonage<br>Representative


Joined: May 12, 2005
Posts: 28
Location: NJ

PostPosted: Mon May 30, 2005 1:21 pm    Post subject: Reply with quote Back to top

send mea pm with your acct info. I'll take a look.
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