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SebM Posted:
Hi, I'm having
trouble port
forwarding. I've
entered the
correct ports and
ip...
In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 04:00:05

Steve48 Posted:
Now I'm confused.
It sounds as if
you have the new
Linksys working.
But now you want...
In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 23:32:59

TonyIn Posted:
First thank you.
Vonage tells me to
call my ISP for
help to set up a
router. My
ISP(AT&T)...
In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 20:54:01

Taha Posted:
I was able to host
Warcraft 3 games
WITHOUT the vonage
receiver. I port
forwarded...
In The Forum:
Vonage
Topic:
Warcraft 3 Hosting - Please help
On Nov 21, 2009 at 20:06:18

trekologer Posted:
Quest is the one
to port your
number back. If it
was ported without
your permission,...
In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 15:32:26

TonyIn Posted:
AHHHHHHHHHH...
In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 15:09:32

dore00011 Posted:
Hi, Join the
world recognized
MBBS program in
Ukraine. You
can now earn...
In The Forum:
Forum Suggestions - Comments
Topic:
mbbs in ukraine
On Nov 21, 2009 at 07:07:29

Steve48 Posted:
Since the setup
modem>Vonage is
working, the
Vonage unit must
be set up to
handle...
In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 04:44:18

Steve48 Posted:
You can't just
plug in the old
one and go, but
you can register
the new one on
line...
In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 04:22:17

rjanda Posted:
Thank you
ScottZ013, your
input is much
appreciated. FYI I
did check all my
credit...
In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 03:55:04

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Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive

Author

Message

gncab
Vonage Forum Associate

Joined: Dec 09, 2004
Posts: 10
Location: Angeles City, Philippines

Posted: Sat May 28, 2005 1:41 pm Post subject: Customer Service

I have been with Vonage for more than a year now and only had two problems that were resolved by a quick and professional staff. I'm located half-way around the world in SE Asia. I had a problem with the UDP port being blocked by my local ISP preventing the update of my unit when I changed numbers. Mr. Jason Lane stayed after his normal shift so he could call me and assist me with this problem. As a result of his hard work I was up and running again in 24 hours.

Ever since the number change I have been having a problem with my new number. The area code I requested is in the 951 area code. Unfortnately 951 has about 6 different rate centers and mine was in one that was considered long distance when my daughter called it from her phone. Ms. Retemiah has been working with me for weeks and I can say nothing but great things about her help, professional, dedicated.

I am very happy and my wife loves that she can talk to our kids in Japan, Italy and California for about $.03 per minute, compared to $2.00 per minute just a few years ago. Go Vonage Go!!!

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Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive

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